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A warning about Casio watches
on March 18, 2006
I received a Casio Waveceptor watch as a gift, and was thrilled with the accuracy and coolness factor of having an "atomic watch".
That ended abruptly when the battery died. For starters, that happens quicker than you'd expect with a normal watch, since the process of receiving the radio signal takes a lot of battery power to accomplish. Then there's the process you must go through to get the battery changed.
I went to several places, starting with Wal-Mart and ending with a dedicated watch store. All of them told me the same thing: you cannot change the battery in a Casio watch! I was shocked. The only way to replace a dead battery is to send the watch in to Casio and have them do it!
This is also a very lengthy process. First, you must send the watch in for an "estimate". Then, they will send you back a written letter explaining the required services. (In my case, I needed a new wrist band as well.) Then, you send back an authorization for the services. Finally, they complete the repairs and send you back your watch.
This process takes upwards of six weeks, and there is no way to speed it up. All communication MUST be in writing. There is no way to contact Casio on the phone or online. And it's EXPENSIVE. Much more than you'd expect to pay just to replace the battery.
If you are willing to cope with all of these issues, the Casio Wavecepter is a great watch. For me though, it's just not worth it. I did not replace the battery when it died a second time. Instead I bought a new watch, and vowed never to buy (or ask for) a Casio again.