Catalytic Coaching: The End of the Performance Review [Kindle Edition]

Garold L. Markle (Author)

Editorial Reviews

Product Description

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them.

Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

Product Details

• Format: Kindle Edition
• File Size: 5217 KB
• Print Length: 339 pages
• Page Numbers Source ISBN: 1567203086
• Publisher: Praeger (January 30, 2000)
• Sold by: Amazon Digital Services
• Language: English
• ASIN: B000V53KT2
• Text-to-Speech: Enabled
• Average Customer Review: 4.5 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #102,032 Paid in Kindle Store (See Top 100 Paid in Kindle Store)

More About the Author

Garold Markle is CEO and founder of Energage, Inc. -- a company dedicated to energizing and engaging the human spirit at work. Gary spends most of his time on a quixotic mission to rid the world of it's poorest performing personnel practice -- the performance review!

Prior to starting Energage eleven years ago, Gary spent more than fifteen years as an HR executive for large international organizations, including Exxon-Mobil, Shell, and Phelps Dodge. Gary and his associates at Energage have personally guided more than a hundred organizations through the process of throwing out their performance evaluation systems and replacing them with Catalytic Coaching. It's a program that features no grades/labels/name calling and it breaks the illusory connection between last year's performance and this year's salary adjustment.

His clients range in size and scope, although they have one thing in common -- they value their people and realize that formal discussions about pay and performance need to be upgraded to strengthen the critical manager-employee bond.

Gary and his wife Gail live in the north Georgia mountains. Although he travels almost constantly, when he's home he resides in a resort community -- on top of a mountain gazing down on a river. He has deer for pets. It's a great spot to think, write and reflect.

Gary writes a monthly newsletter that is free for the asking. Sign up on his website at energage.com.

Customer Reviews

Most Helpful Customer Reviews

24 of 24 people found the following review helpful:

5.0 out of 5 stars Building a System for Effective Coaching, February 29, 2000

By 

Michael Canic (Atlanta, USA) - See all my reviews

This review is from: Catalytic Coaching: The End of the Performance Review (Hardcover)

For years, many have wrestled with the incongruence between the theoretical benefits of performance evaluations and their real-world application. Finally, someone has been able to take this issue to a higher level.

Markle does a skillful job in first outlining the problems with the traditional performance evaluation process and its various appendanges, such as pay for performance. Then, through his "Catalytic Coaching process", he places the focus where it should be, on coaching.

The effects are subtle but profound. His process dissolves the adversarial environment that typically accompanies the evaluation process. It also recognizes inputs from various external perspectives (i.e., 360 degree feedback) as well as personal goals. And it focuses on business results as well as behavioral changes.

Overall, we are able to discard the baggage which so heavily weighed down the concept of performance evaluations and replace it with a process that is positive, productive, and even liberating.

21 of 22 people found the following review helpful:

5.0 out of 5 stars Catalytic Coaching Effective Even in Large Law Firm, May 3, 2000

By 

Gary L Wickert (Houston, Texas) - See all my reviews

This review is from: Catalytic Coaching: The End of the Performance Review (Hardcover)

As managing partner for a large, downtown Houston law firm, I was searching for a new method of working with young lawyers and support staff and helping them grow. I found what I was searching for in Catalytic Coaching! After taking on the role of "coach", I have seen several personnel problems simply disappear and morale in our multi-floor office has skyrocketed. While I was not able to directly utilize the worksheets and action plans set forth in the appendix, the balance of the book was miraculously relevant to and instrumental in getting control of our personnel difficulties. This process is NOT liberal "raise the employee's self-esteem banter"...it IS an effective process and a valuable resource for any business, large or small. Both our organization and our employees have benefitted tremendously from it.

20 of 23 people found the following review helpful:

5.0 out of 5 stars A Critical Piece of the Management Puzzle, April 9, 2000

By 

Michael R. Hagy (Philadelphia, Pennsylvania) - See all my reviews

This review is from: Catalytic Coaching: The End of the Performance Review (Hardcover)

Recently I had the pleasure of enjoying Mr. Markle's company at a preofessional convention we attended in San Diego. I was delighted to hear that Gary's new book, "Catalytic Coaching" was now available through Amazon.com.

As an executive coach to CEO's and their senior management teams with Client's throughout north America, I found Gary's work to provide an exceptional piece to today's management puzzle. By joining Dr. Deming in challenging the value of the annual performance review system, Gary has redefined management's role into that of an internal coach to the employee.

Quite simply, "Catalytic Coaching" is focused on future employee performance. Instead of rehashing past issues, Gary's practical process proactively addresses the employee's workplace behaviors, and how they impact the organization's bottom line.

His process is clear, practical and highly attractive as an alternative to present-day evaluation systems which, I have personally observed in organizations throughout the world, simply do not work.

Reading the book, you can hear Gary's conversational style and strength as a speaker. The content is readable and concise, so much so that you will want to invite Gary as a speaker to your organziation.

To date, two of my Clients are exploring the process, and are planning on implementing "Catalytic Coaching" as their standard for improving employee performance. I look forward to being an integral part of this transformation.

Having twice read the book from cover-to-cover, I felt compelled to submit these comments on Gary's work. Please feel free to contact me should you desire further information or clarification.

Submitted,

Michael R. Hagy TEC Chair - Philadelphia