Most helpful critical review
10 of 11 people found the following review helpful
Pretty tough yet a terrible phone
on June 27, 2013
I have been using "tough" phones for the last few years. I used to have the Sonim line. They were very tough but also terrible phones. I'm sad to say that the B10 follows in those foot steps.
A little about me. I work in the outdoor industry in Northern California. I lead groups out in the wilderness with caving, rafting, back packing, rock climbing, and hiking. I'm also an active member of the local Mountain Search and Rescue team. I need a phone that can go all the places I do and not falter.
Here are some issues:
You can't text picture messages. I've tried so many different things and nothing seems to work. The people on At&t couldn't help. I have to email them to people and people have to email them to me for me to be able to see them. Not a huge pain but I didn't pay 360 bucks to not have that work.
If the screen is wet good luck using it. What's the point of having a tough phone if you can't use it out in the rain?
It requires modified cables to connect to it. Since the outer case is so big you have to cut away the shielding to connect non cat phone cables to it. Not fun and I'm not about to pay 5 bucks for a usb cable from Cat.
The cameras suck. It's terrible. Both the front and back cameras take horrible shots.
It likes to text the wrong person. Have you ever sent the wrong text to your boss? I have. On multiple occasions. I'm lucky he hasn't gotten any of my personal messages to my girlfriend. At first I thought it was my fault but soon realized it'll show the texts from the person you have been texting but it'll send it to someone else. Seemingly at random. Usually my boss though.
I'm on my second one. The first one I had it's microphone died within two weeks. My second one's microphone just died after two months. Yay. Now I get to send it in and wait a whole month for them to send me a new one. I'm so glad I paid this much for them to have my phone.
It's slow. If you look at the hardware specs you notice that compared to anything that has come out in the last year or two. It also has very little memory. Even with a 32 gig sd card in it it's slow.
The wifi doesn't always want to connect. It doesn't like all wifi networks. Like the one at my work.
I talked to Quality One Wireless to see if they'd let me trade the B10 in towards the b15. They said no and offered to give me 30 bucks off the purchase. Most places give me 30-40% off. I promote what ever products I use and people come to me for advice on outdoor gear. I'm going to call them and see if they'll send me one first and then I can send my broken one back. I need this phone for work and not having it for a whole month costs me money.
Overall, just buy the newer b15. It looks like they fixed some of the issues with the B10