385 of 391 people found the following review helpful:
5.0 out of 5 stars
Fabulous, May 31, 2001
This review is from: Ceiva Digital Photo Receiver Model LF2000 (Electronics)
I just got one to give to my technophobe mom on Mother's Day. I am extremely impressed. It's attractive; it looks far more like a picture frame than an electronic device. The photo quality, while not quite as good as an average computer monitor, is quite respectable. It was extremely easy to set up and get working. And it works perfectly.
The frame cycles between 20 pictures that you've uploaded to the Ceiva web site, showing each for between 5 seconds and 2 hours (the time is up to you). It downloads new pictures from the web site automatically every night; you can also force it to download immediately. You can store up to 1000 (I think) pictures on the web site, and the frame will rotate them, choosing 20 different ones each day. You can also tell it to keep pictures until further notice, or have it choose one picture randomly each day from each of 20 albums that you establish online, or show "channels" like the local weather and prime-time TV schedule, or any combination of the above.
You can send photos in JPEG or several other formats. Ceiva's web site recommends editing photos to increase color saturation and contrast, and decrease brightness, in order to optimize their appearance on the frame (as opposed to on your monitor). I think their advice is correct, but I don't want to bother saving 2 versions of each photo, one for me and one for my mom's frame; the quality is still pretty good. Ceiva also recommends saving in 640x480 pixels, but I've found that larger pictures (both slightly larger and way larger) look just as good, so I don't bother saving a small version just for the frame. (I have a fast web connection, so I don't mind the time it takes to upload the image from my PC. I'm not sure whether this results in longer time for Ceiva to download photos to the frame, but I suspect that they convert them to 640x480 before downloading them.)
Now the drawbacks:
- It's expensive. ....
- The image quality could be better.
- Th image must be viewed pretty much straight on, not at much of an angle.
- The person with the frame can do very little. Basically all they can do (besides enjoy the show) is change the brightness and force an immediate download. Anything else, including telling it what hours to go dark at night, how long to show each picture, what pictures to change the next day, or your changed phone number, must be done on their web site. The assumption is that if the owner doesn't have a PC, he/she doesn't want to get involved with these things. That's probably the case most of the time, so I think this is a reasonable design, but there are probably some users who want to do more. Also, if there are connection problems, it can be cumbersome to troubleshoot and correct them with so little control from the frame.
- The web site user interface is confusing. It's actually pretty powerful once you figure it out, but it's way too hard to figure out.
- Of course, you need your photos in digital form to send them to Ceiva's web site. If you already do digital, this is no problem. If you will have to start doing this just so you can send them to Ceiva, that's additional time and expense that you need to factor in.
- The frame comes in your choice of colors, so long as your choice is black.
- Other users have complained of hardware problems. Most of those seem to show up right away, so you can reduce the problem by getting the unit in advance and trying it out before giving it as a gift. But the number of complaints I've seen seems rather high.
I expect that most or all of these problems will be fixed over time. The price will inevitably come down, and Ceiva's web site suggests that a new model this summer will accept pictures directly from memory cards rather than requiring a service subscription. (Some competitive products already do this.) Display technology, of course, keeps improving. Their web site promises an improved UI in a few weeks. And it implies that other colors will be available eventually. In a couple of years, I think this will be a much more appealing product, perhaps good enough that I'll want several around my house.
But if you have (say) a parent who craves pictures of their grandchildren, a couple of years of pleasure is worth a lot. That's why I sprung for one for my mom last week, and I liked it so much, I ordered a second for my wife's grandma yesterday. I just packed up my mom's after having it running in my office for a few days, and I miss it already!
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116 of 123 people found the following review helpful:
1.0 out of 5 stars
Not something I want in my house!, April 5, 2000
By A Customer
I was initially very excited about the idea of a digital picture frame, but my expectations were not met when I got my frames. (Yes, I ordered two!) I was very surprise regarding the quality / appearance. The front of the frame has a large black mat that has the Ceiva name in large letters on it. (They could have been more subtle...) Also, the glass on the frame makes it very difficult to see the photos due to glare. The frame itself looks like a Walgreen's special. The back is made out of cheap black cardboard and the outer frame looks like it cost pennies to make. Unless you want something that has that bargain look, I say wait until there are more options on the market. When you pay this much money, you expect something that looks nice and is built to last. Also, I think just being able to download photos from their website is an inconvenience. I want to download pictures from my computer - or - better yet, from my compact flash card! Another annoyance - when you receive photos and your frame is full (the frame has a measely ten photo capacity) - the new photo writes over an existing photo! Nice, idea, but not there yet.
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113 of 122 people found the following review helpful:
1.0 out of 5 stars
Experiences with Ceiva, April 6, 2000
I was really excited when I saw that this product was available. I ordered it, and received my Ceiva promptly. So far so good.
Hooked it up and that's where the problems started. Not only did my photos not appear (the ones I'd uploaded to the website, which seemed to work fine), but later in the evening a lady called me asking why I kept calling her. She sounded really stressed. Later she called me again and was on the point of calling the police when I realized that my brand new Ceiva was calling her. And she had caller ID.
Well, Ceiva technical support were very helpful and told me about an undocumented feature for resetting the dial-in number (I don't know WHY they didn't put that in the manual). And the poor lady didn't send the police, so, OK.
My previously uploaded features didn't appear however. Seems Ceiva had changed their software version and "forgotten" what I'd previously spent an hour setting up. I went through this again, so, finally, OK.
Now blame all the above on teething troubles. And granted, Ceiva technical support were courteous and helpful and finally sorted things out. However i have to be honest I find the basic product disappointing (I realize I seem to be in the minority of reviewers here).
Once I get over the "cool factor" and that Ceiva is one of the first companies out there, I find the picture quality poor. Other LCD products seem to be able to get a crisper, brighter picture. On Ceiva the colors just look drab. And not the same as on my PC.
I spent quite some time manually playing around with the color balance on my PC, uploading, downloading to get a good picture without complete success. It would have been nice if ceiva included some "auto-fix" tools to do this like some PC s/w packages have.
So am I glad I bought the product? Well it's certainly cool and new, though I think the category will not take off until some better products appear in the market.
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