As I've talked with other cemetery executives, I realized that nothing was available to help new directors or members of management understand cemeteries. Many people I talked to brought up the challenge of helping others understand the cemetery industry. Several cemetery CEOs told me of attempts to educate board members by sending them to trade association meetings. While there is often a lot of good information at these meetings, the meetings don't provide an overview of cemeteries or the industry. Also, they found little in print that helped develop a broad understanding of cemeteries. Trade periodicals offered information that was often too detailed and operations oriented to be of much value to new directors.
The cemetery industry is a specialized area of knowledge. I don't claim that I know everything about cemeteries, but I grew up with much of our family conversation dominated by Forest Lawn. At the age of twenty-four, I started working for Forest Lawn and have been there ever since. I followed my father, Frederick Llewellyn, as CEO of Forest Lawn, when he decided to step down in 1987. He had served as president of the National Association of Cemeteries, now the International Cemetery and Funeral Association (ICFA), and the Interment Association of California, as well as serving as a member of the California Cemetery Board. In 1966, he succeeded his uncle, Dr. Hubert Eaton, as CEO. Eaton was the man responsible for building Forest Lawn Memorial-Parks and for such innovations as the memorial-park plan and putting the first mortuary in a cemetery. I must credit my father and Hubert Eaton with setting the example and living the vision that a cemetery has a long-term responsibility that is unlike that of any other business.
Not only have I been steeped in cemeteries, I married into a cemetery family. My wife, Linda, has cemetery in her blood. Her family lived in a cemetery when she was born and her father, Bob Garrison, is a past president of the American Cemetery Association (now the ICFA) and is the respected president of Toledo Memorial Park in Ohio. Her grandfather, Stacy Leech, was also a president of the American Cemetery Association.
In the end, each cemetery must find its own way of operating and adapting. I hope this book helps readers understand cemeteries-an appreciation of why cemeteries are different from other businesses and a perspective of the special challenges and rewards of being involved in the cemetery industry.
I have a very protective view of cemeteries. I am committed to the responsibility cemeteries have to families through successive generations, and I believe cemeteries continue to have a valuable role in our changing society. In addition, I feel that those responsible for cemeteries should be held to high standards in managing those cemeteries-because a cemetery should be forever.
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Most Helpful Customer Reviews
17 of 17 people found the following review helpful:
5.0 out of 5 stars
Essential reading for cemetery managers,
By A Customer
This review is from: A Cemetery Should Be Forever (Paperback)
John Llewellyn's 'A cemetery should be forever', is most appropriately subtitled: 'The challenge to managers and directors'. The author argues that appropriate cemetery governance and management will plan for adequate endowment care funds, to ensure that the cemetery may be maintained long after its income from a finite sales life has ceased. Llewellyn also considers the modern development of cemeteries, their contemporary community roles, and other operational issues. While recognising that the main use of cemeteries is subsequent to funerals, the author appears somewhat more concerned about their long-term cultural values than with their short-term grief-related values. Nevertheless, this is essential reading for anyone involved in cemetery management, anywhere. We have provided personal copies to senior staff and directors, and recommended it to other industry and government personnel.
2 of 2 people found the following review helpful:
5.0 out of 5 stars
A Cemetery Should Be Forever,
This review is from: A Cemetery Should Be Forever (Paperback)
When i inquired why my order has not yet arrived (about 3weeks) the attendant said that it may have been lost. She was very apologetic and committed to send another copy which arrived on schedule. This was my first purchase on amazon.com and their response made me feel confident on their products and services.
For those in the memorial park industry who wants to make a difference in their products and services, this is required reading. Full of knowledge and insights. Inspiring, actually. Thank you!
5 of 7 people found the following review helpful:
5.0 out of 5 stars
A Cemetery Should Be Forever,
By
This review is from: A Cemetery Should Be Forever (Paperback)
Very informative. This book fills the need for cemetery managers and directors and provides valuable information unavailable in any other book on the subject of cemetery management and operation.
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