Certified Professional Secretary Examination and Certified Administrative Professional Examination Review: Office Administration, Fifth Edition [Paperback]

Betty L. Schroeder (Author), Diane Routhier Graf (Author)

Book Description

ISBN-10: 0131145517 | ISBN-13: 978-0131145511 | Publication Date: May 9, 2004 | Edition: 5

Because the rewards for achieving the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) certifications are numerous (pay increases, bonuses, opportunities, and college credits), Prentice-Hall brings yet another fantastic series to the market; these reviews provide an excellent learning tool that focuses on key topics necessary for passing the examinations. Clearly and concisely presented, the topics covered include: filing systems, file management, rules and standards, verbal communication, research and reference, written communication, business documents, information distribution, the rules of grammar, and business etiquette. For those considering professional secretarial and administrative positions.

Editorial Reviews

From the Back Cover

Professional certification opens opportunities for career advancement.

The Certified Professional Secretary (CPS^®) and the Certified Administrative Professional (CAP^®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals^® (IAAP^®).

Take the next step toward increasing your confidence and earning respect from your employers and peers.

These books are designed to help you prepare for the new test outline to be offered beginning November 2004.

The Series guides effective study techniques:

• Key examples are emphasized.
• Difficult concepts are illustrated.
• New Feature: "Checkpoint" sections within each chapter offer practice as readers work through new material.
• "For Your Review," end-of-chapter, exam-like questions offer you a chance to assess your own performance on the exam.
• Term review, with text page references, reinforces essential vocabulary.
• Glossaries at the end of each book provide accessible reference.
• A comprehensive practice exam simulates the testing environment and provides even more practice.

NEW!

You can also purchase all three books in an interactive online format that includes all material found in the CPS and CAP Examination Series texts plus automated assessment feedback. Learn more by visiting www.prenhall.com

Excerpt. © Reprinted by permission. All rights reserved.

The Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review Series, a four-volume set of review manuals that consists of one review manual for the first three parts of the CPS and CAP Examinations and one for Part 4 the CAP Examination, is a joint publication of Prentice Hall and the International Association of Administrative Professionals (IAAP). The content of each review manual is based on the current Certification Review Guide published by the IAAP.

CPS and CAP Examinations

The rewards for achieving the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) certifications are numerous, as attested to by the more than 65,000 CPS and CAP holders. These rewards include pride in accomplishment, increased self-esteem, greater respect from employers and peers, and confidence to assume greater responsibilities as well as possible college credit toward a degree, pay increases, bonuses, and opportunities for advancement. In today's workplace, having the CPS or CAP credentials can enhance assurance of employability and career advancement.

The CPS Examination is a one-day, three-part examination which includes

• Part 1: Office Systems and Technology
• Part 2: Office Administration
• Part 3: Management

The CAP Examination is a 1 1/2 day, four-part examination which includes

• Parts 1, 2, and 3 above
• Part 4: Advanced Organizational Management

To apply for the CPS or CAP Examination, the candidate must meet certain educational and professional experience requirements. Visit the IAAP Web site at www.iaap-hq.org to obtain detailed information concerning testing centers, testing dates, application packets, and other information relative to applying for certification candidacy.

CPS and CAP Examination Review Series

The CPS and CAP Examination Review Series provides valuable assistance to the administrative professional preparing for the CPS and CAP Examinations, whether this series is used for group review sessions or self-study. The series provides an excellent learning tool that is focused on key topics necessary for passing the examinations.

The format used in Parts 1, 2, and 3 (Office Systems and Technology, 5E; Office Administration, 5E; and Management, 5E) of the CPS and CAP Examination Review Series is an outline format with multiple-choice review questions. The format used in Part 4, Advanced Organizational Management for the CAP Examination Review, is slightly different based on the scenario-oriented nature of Part 4 of the CAP Examination. The CPS and CAP Examination Review Series provides relevant information to help the candidate prepare for both the CPS and CAP Examinations. However, this does not imply that all information presented in this series will be included on the examinations. Further review is encouraged for the candidate by studying selected titles from the bibliography supplied by IAAP.

Each review manual in the CPS and CAP Examination Review Series includes:

• An overview introducing the reader to the chapter contents.
• Key terms that reinforce essential vocabulary.
• Text in outline form, with examples highlighted in italics, to enhance the explanation given in the text.
• Key examples emphasized.
• Difficult concepts illustrated.
• Check Point sections within each chapter that offer reviews of key concepts.
• For Your Review section at the end of each chapter with practice questions similar to those found on the CPS and CAP Examinations.
• A glossary at the end of each book that provides accessible reference.
• A comprehensive practice exam that simulates the testing environment and provides even more practice.
• Solutions to all check points and review questions, including references to the chapter outline where the answers are explained.
• An index with page references provided in the Office Systems and Technology, 5E, and the Office Administration, 5E, review manuals.

NEW Online eLearning Format for CPS and CAP Examination Review

The NEW online eLearning format includes all material found in Parts 1-3 of the CPS and CAP Examination Review Series plus assessment feedback. You can purchase each title separately or receive a quantity discount when all three titles are purchased.

• Office Systems and Technology, 5E, eLearning version
• Office Administration, 5E, eLearning version
• Management, 5E, eLearning version
• CPS Examination Review Series, eLearning version (includes all three titles)

CPS and CAP Examination Review Guide

The Certification Review Guide should be used to direct any course of study. This guide includes the examination outline, sample questions, bibliography of recommended study materials, and suggestions for exam review. The Certification Review Guide is available free of charge on the IAAP Web site: http://www.iaap-hq.org, then Professional Certification, Forms.

Product Details

• Paperback: 460 pages
• Publisher: Prentice Hall; 5 edition (May 9, 2004)
• Language: English
• ISBN-10: 0131145517
• ISBN-13: 978-0131145511
• Product Dimensions: 10.8 x 8.2 x 1.2 inches
• Shipping Weight: 1.8 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #110,092 in Books (See Top 100 in Books)
  • #15 in Books > Business & Investing > Skills > Secretarial Aids & Training
  • #34 in Books > Business & Investing > Skills > Office Automation

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4 of 7 people found the following review helpful:

5.0 out of 5 stars Bought it used & was VERY pleased, September 29, 2008

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This review is from: Certified Professional Secretary Examination and Certified Administrative Professional Examination Review: Office Administration, Fifth Edition (Paperback)

I purchased this book to study for an exam. I purchased a used copy and was extremely pleased when it came & it looked brand new! I saved $25 by purchasing through Amazon. I was VERY pleased.