The Certified Six Sigma Black Belt Handbook [Hardcover]

Donald W. Benbow (Author), Thomas M. Kubiak (Author)

Book Description

ISBN-10: 0873895916 | ISBN-13: 978-0873895910 | Publication Date: April 30, 2005

The Certified Six Sigma Black Belt Handbook is the most comprehensive reference for all Six Sigma Black Belts (or anyone planning to become a Black Belt) currently available. Written by two uniquely qualified experts, all aspects of Six Sigma are covered, from its value and history to the voice of the customer, project management, all requisite methodologies and tools, testing and analysis, lean enterprise, design for Six Sigma (DFSS), failure mode and effects analysis, and much more. The authors numbered the chapters to align with the body of knowledge specified for the ASQ Certified Six Sigma Black Belt examination - therefore, if you’re struggling with a particular point in the body of knowledge, you can easily refer to the correspondingly numbered chapter or section of the book for explanation and clarification.

The CD-ROM that is included with the handbook contains a wide selection of supplementary problems covering each chapter and a simulated Six Sigma Black Belt exam which has problems distributed among the chapters according to the scheme published in the body of knowledge for the ASQ certification.

Editorial Reviews

About the Author

About the Authors: Donald W. Benbow is a partner of Iowa Quality Systems, and brings extensive teaching and training expertise to this collaboration. For 33 years, he taught college mathematics, statistics, engineering, and computer science courses. He has conducted lean manufacturing seminars, assisted in a Six Sigma project at John Deere Corporation, and developed software for process control applications for a subsidiary of Monsanto Corporation. Benbow is an ASQ certified CQI, CQA, CRE, and CQT.

T. M. Kubiak is Quality and Productivity Executive at Bank of America. Previously he served as director of Six Sigma for Sears, Roebuck and Company, and for nearly 23 years filled several engineering and Six Sigma leadership roles in various locations with Honeywell International. His roles there included principal engineer; Total Quality advisor; manager, Process Improvement, Supply Management; and program manager/technical senior staff, Six Sigma Plus. Kubiak has received many awards, is frequently published in various journals and magazines, and is a sought-after presenter. Kubiak is an ASQ CQE, CRE, Certified Quality Manager, and SSBB.

Product Details

• Hardcover: 353 pages
• Publisher: Amer Society for Quality (April 30, 2005)
• Language: English
• ISBN-10: 0873895916
• ISBN-13: 978-0873895910
• Product Dimensions: 10.1 x 7.1 x 1.2 inches
• Shipping Weight: 1.9 pounds
• Average Customer Review: 2.7 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank: #356,607 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

20 of 20 people found the following review helpful:

3.0 out of 5 stars Tremendous amount of errors, September 28, 2005

By 

Sanjay Sharma "sasharm2" (FL) - See all my reviews
(REAL NAME)   

This review is from: The Certified Six Sigma Black Belt Handbook (Hardcover)

The fact that this is a book on Six Sigma and printed by ASQ, to have numerous errors and typos, makes it even worse. Have they heard of proof reading.... I am also writing an email to the authors.

Otherwise, it is a good book, provides basic information and help in ASQ Certification Exam. I used it as one of the books during my preparation and was able to get the certification.

Please use an additional book to make sure you are not reading the "error" text.

11 of 11 people found the following review helpful:

1.0 out of 5 stars Worst textbook ever, August 30, 2006

By 

reviewer "reviewer" (USA) - See all my reviews

This review is from: The Certified Six Sigma Black Belt Handbook (Hardcover)

This textbook has the most mistakes I have ever seen in a textbook. How can ASQ (the "American Society for Quality") recommend this as a study guide??. I just took the SSBB exam and this book was not helpful for my preparation. The (simulated) exam questions are much more focused on calculations than the actual test. I could not even find some concepts, names and tools from the test in the glossary.

13 of 14 people found the following review helpful:

3.0 out of 5 stars Comprehensive text but full of mistakes, August 16, 2005

By 

Nicholas Jordache "Nick" (PA, USA) - See all my reviews

This review is from: The Certified Six Sigma Black Belt Handbook (Hardcover)

In general, this book is a good overview of the topics needed to get Six Sigma certification. However, the large number of mistakes and typos are unacceptable. A lot of confusion is created by the poor text editing.
Just think about it, the book is printed by ASQ, Quality Press....they should up their quality before we up ours.