Chamberlain WD962KD Premium Whisper Drive 3/4-Horsepower Garage Door Opener with Standby Power

by Chamberlain

Product Description

Amazon.com Product Description

Capable of operation during a power outage, the Chamberlain WD962KD Premium Whisper Drive Plus with EverCharge Standby Power System provides dependable, smooth performance year after year. Compatible with HomeLink, an in-vehicle remote control system, this convenient opener boasts advanced safety, security, and monitoring features, whisper-quiet opening and closing, and durable construction. As soon as you take the WD962KD out of its packaging, you'll wonder how you ever lived without it.

The WD962KD Premium Whisper Drive Plus Garage Access System At a Glance: EverCharge Standby Power for continued operation during power outage Whisper-quiet, smooth operation PosiLock theft protection Safety sensors with Rapid-Snap brackets Two remote controls, wall-mount panel, keyless entry pad

Keyless entry pad lets you open garage door using a secret code.

Enclosed gear case provides continuous lubrication and protection for long life.

Safety sensors guard against accidents by projecting an invisible light across garage door opening.

Included in-vehicle remote controls are HomeLink compatible.

Whisper-Quiet, Smooth Operation Year After Year
Thanks to Chamberlain's exclusive Motor Vibration Isolation System (MVIS)--which eliminates powerhead vibration for reduced noise--the WD962KD provides the ultimate in quiet performance. No more grating, squeaking, grinding, or jarring mechanical noises every time your garage door is opened or closed.

Compatible with HomeLink, an in-vehicle remote-control system, and winner of the Good Housekeeping Seal of Approval, the WD962KD is built to last. Its 3/4-horsepower motor offers steady operation and easy lifting year after year, while the enclosed gear case provides lubrication and protection for long life and smooth movement. Additionally, rugged steel construction guards against damaging wear and tear and the effects of temperature changes.

Fast, Easy Installation in Just 60 Seconds
Quick and easy to install, this system arrives with three railing sections that assemble into one long piece. Clear, easy-to-read instructions guide you through the process step by step--in just one minute you'll have a completely assembled unit.

For added convenience, the WD962KD has a light that delivers 200 watts and has an adjustable time delay so you can enjoy illumination when you need it. It also comes with two three-button remote controls and a keyless entry pad for those times when your remote is not easily accessible.

Advanced Safety and Security Features Protect Against Accidents and Theft
The WD962KD is equipped with safety features that protect users from accidental closings, as well as from break-ins and theft. The included protector system features safety sensors with Rapid-Snap brackets that project an invisible light beam across the door opening and automatically reverse the door if anything interrupts the beam while the door is descending.

For added peace of mind, sensing technology will stop the door from closing if contact is made with a person or object and opener lights will turn on automatically if the infrared beam is broken.

To guard against unauthorized entry or use of your code, Security+ anti-burglary technology sends a new code every time you use your remote control. An added bonus, PosiLock theft protection ensures that once the door is closed, it stays locked.

The WD962KD motor is backed by a lifetime warranty; the belt is backed by a 10-year warranty.

What's in the Box
WD962KD with 3/4-horsepower motor and belt; two remote controls; soft-glow wall control; assembly instructions; and keyless entry pad.

The EverCharge Standby Power System provides continued operation during a power outage.

Product Description

Works even when power goes out operates the garage door opener for 20 cycles within a 24-hour period safety & security continues to operate during power failure features smooth start & smooth stop 3/4 hps(r) dc belt drive system belt is reinforced with flexible steel cords auto force-sensing technology adjusts forces to temperature fluctuations floor height & door track movement enclosed gear case provides continuous lubrication & protection for longer life & smoother operation 60 second quick-install rail system

• 3/4 HP DC belt drive system for the ultimate in quiet performance
• Belt is built like a steel-belted tire, reinforced with flexible steel cords
• EveryCharge Standby Power System ensures operation even when your power fails
• Includes quick install rail
• This item is not for sale in Catalina Island

See all Product Description

Product Details

• Shipping Weight: 39 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B001AWWXVQ
• Item model number: WD962KD
• Average Customer Review: 4.2 out of 5 stars  See all reviews (95 customer reviews)
• Amazon Best Sellers Rank: #1,799 in Home Improvement (See Top 100 in Home Improvement)
  • #16 in Home Improvement > Hardware > Garage Door Hardware > Garage Door Openers

Customer Reviews

Most Helpful Customer Reviews

80 of 81 people found the following review helpful:

5.0 out of 5 stars Amazing Product!!, August 31, 2008

By 

Joel Brache "Derf McWoowoo" (Sandy, Oregon USA) - See all my reviews
(REAL NAME)   

This review is from: Chamberlain WD962KD Premium Whisper Drive 3/4-Horsepower Garage Door Opener with Standby Power (Tools & Home Improvement)

I didn't know what to expect when I ordered this garage door opener. I did a lot of research and new that I was getting a good product, but I have never installed a garage door opener before.

I received the product in a timely fashion, but it sat for a week before I could get to it. I recruited my brother and father to help me install it. The install was very easy. I had to improvise a bit since the installation requires additional lumbar and hardware that doesn't come in the box. That is acceptable though, since every installation is different.

Besides that, it took me about four hours to install. The product is AMAZING! Quiet, fast, and safe. Everyone who hears it, comments about how quiet it is. The sensor on the control unit turns the lights on when I walk into the garage. No need to reach for the light switch.

This unit came with a battery (in case of a power failure), and I was able to use it the other day when the power was out. How about that! No one in my neighborhood could open their garage door, except ME!!

I would highly recommend this to anyone interested.

58 of 60 people found the following review helpful:

2.0 out of 5 stars Good Opener but the battery doesn't recharge, December 19, 2008

By 

Elwood (East Bethel, MN USA) - See all my reviews

This review is from: Chamberlain WD962KD Premium Whisper Drive 3/4-Horsepower Garage Door Opener with Standby Power (Tools & Home Improvement)

I've owned this opener for about 6 months. It was easy to install and I'm very pleased with the quiet operation. However, after about one month of use, the battery became completely discharged. This would not be a big deal since I really don't care about this feature but the opener beeps every 30 seconds to let you know of the issue. So, now I have to remove the battery on a monthly basis (not an easy task by the way) and recharge it just to get the opener to quit beepeing. The most disappointing part is that I emailed Chamberlain customer service several times but never got a response. Without this issue and the poor customer service, the opener would have received 4 stars.

38 of 39 people found the following review helpful:

5.0 out of 5 stars best door opener on the market, December 3, 2008

By 

F. Jury "dsunglasses" (usa) - See all my reviews
(REAL NAME)   

This review is from: Chamberlain WD962KD Premium Whisper Drive 3/4-Horsepower Garage Door Opener with Standby Power (Tools & Home Improvement)

This is in my opinion the best door opener on the market. It really is very quiet in comparison to chain door openers and people have commented about it. It features a heavy duty belt drive, two remotes, a keypad, a sensor that turns on the light for you, and best of all, battery backup operation. So if the power goes out this ones still works. I don't believe any other unit on the market has this feature. I got my unit on sale at Menards for $189.
There are some potential cons. I had someone install it for me, and even though he routinely installs garage door openers, he had a fair amount of trouble getting the remotes programmed, although everything else went smoothly. The 800, number's automated menues left me with the impression that this is a common problem.
I have had the power go out twice since I got this, and the first time the battery backup inexplicably didn't work, but the second time it worked flawlessly.
I was a little miffed I could not locate the 800 customer service number on chamberlain's site, and had to find it elsewhere online. But as I think of it, even on Amazon, you have to look elsewhere online to find Amazon's customer service number too.
The most serious issue, is the sensors, that you install near the base of the garage door, appear to glitch after awhile and need to be reset. I have recently had this happen twice now, where the door goes down three quarters of the way and then goes backup, with the light blinking. According to the help I got on the phone, this is a frequent problem, but easily fixed by resetting the sensors. I'm not sure if this is going to be a reocurring issue. Besides this, the unit has worked great.

UPDATE 9/5/2009- The battery backup has done it's job about 4 times now, lifting and closing the door during power outages. It's really a usefull feature. I'm also still impressed by how quiet this unit is, especially when I hear the noise made from someone else's door.
The sensors on this unit really are too sensitive. If your door tracks vibrate alot or there is any debris at all in the way, the door will lift back up. You really have to watch to make sure the door closes all the way and stays closed, before you leave. I've come home more then once to find my door wide open. Sometimes it will go all the way down and then go back up and blinks its lights. If you don't tighten your sensors down enough the problem will be worse.