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  • Chamberlain WD962KEV Whisper Drive Garage Door Opener with MyQ Technology and Battery Backup
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Chamberlain WD962KEV Whisper Drive Garage Door Opener with MyQ Technology and Battery Backup

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List Price: $275.00
Price: $259.00 & FREE Shipping. Details
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  • 3/4 HPS Belt Drive - strong as a drive-train timing belt and the quietest opener available. Lifetime warranty.
  • MyQ Home Activation Technology - patented communications platform for point to point connectivity to control internal and external home lighting
  • Timer-to-Close - automatically closes the garage door if you forget and can be set for 1, 5, or 10 minutes. Low Energy Consumption - uses 1 watt standby power - CFL compatible
  • Motion-detecting control panel allows for hands-free light activation. Set Timer-to-Close feature and connect accessories without getting on a ladder
  • This item is non-returnable
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Eligible for Our Chamberlain DIY Promotion. This item is eligible for our DIY Chamberlain promotion of 15% off at checkout on select Chamberlain garage door openers when shipped and sold by Amazon.com. See details and all eligible products.

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Chamberlain WD962KEV Whisper Drive Garage Door Opener with MyQ Technology and Battery Backup + Chamberlain CIGBU MYQ Internet Gateway
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Product Information

Technical Details
Part Number WD962KEV
Item Weight37.6 pounds
Product Dimensions27.2 x 9.7 x 13.1 inches
OriginMade in USA or Imported
Item model numberWD962KEV
Batteries:1 Nonstandard Battery batteries required. (included)
Size10.5000" l x 27.5000" w x 13.5000" h x
Item Package Quantity1
Batteries Included?Yes
Batteries Required?Yes
Average Battery Life20 hours
Warranty Descriptionlifetime warranty
  
Additional Information
ASINB0071JJBOE
Best Sellers Rank #3,214 in Home Improvement (See top 100)
Shipping Weight38 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
Shipping Advisory:This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
Date First AvailableFebruary 6, 2012
  
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Product Description

Amazon.com

Open your garage door with ease--even during power outages--with the Chamberlain WD962KEV Whisper Drive garage door opener. This opener features a built-in battery backup system that gives you full access to your garage when the electricity is out. You can set a timer to automatically close your garage door after one minute, five minutes, or 10 minutes in case you forget. The opener is equipped with a 3/4 horsepower motor along with safety features to deter burglars.

At a Glance
Whisper Drive Battery Backup Garage Door Opener
At a Glance:

  • Works even during power outages

  • Can close garage door automatically if you forget

  • Smooth start and stop to reduce noise

  • Backed by a lifetime motor warranty
At a Glance

WD962KEV Battery Backup Garage Door Opener
Chamberlain's WD962KEV garage door opener is easy to install and configure (click to enlarge).
Works Even When the Power Goes Out
With the WD962KEV garage door opener from Chamberlain, you can have complete use of your garage during a power outage. The WD962KEV features a built-in battery backup so that, when the power goes out, the garage door opener will still work. This system provides up to 20 open/close cycles during the first 24 hours of an outage.

Automatically Closes the Door If You Forget To
Thanks to a timer-to-close feature, you can set the WD962KEV to automatically close your garage door after a set amount of time--in case you forget to close the door yourself. This function can be programmed to close your door after one minute, five minutes, or 10 minutes.

Control Interior and Exterior Lights
This product comes equipped with Chamberlain's MyQ technology, which allows you to set it to automatically control interior and exterior lights, so that you never have to come home to a dark house. Chamberlain MyQ lighting accessories are required to take advantage of this feature and are sold separately.

Smooth Start and Stop for Less Noise
The WD962KEV features smooth start and smooth stop functionality to reduce the noise of the garage door as it opens and closes. This is especially great for houses with a room above the garage. In addition, automatic force-sensing technology constantly monitors your garage door opener system and adjusts it for temperature fluctuations.

Motion-Detecting Control Panel
Included with this garage door opener is a control panel that allows you to easily program the remote controls, keypads, and MyQ lighting accessories. The control panel also automatically turns on lights when movement is sensed.

Garage Door Sensors and Other Safety Features
The WD962KEV garage door opener comes with Protector System safety sensors with Rapid-Snap® brackets. These sensors project an invisible light beam across the garage door opening and automatically reverse the door if anything interrupts the beam while the door is going down. They will also stop the door from closing if contact is made with a person or object.

Other safety features include Security+ 2.0 anti-burglary technology, which assures that a new code is sent every time the remote control is used, and PosiLock theft protection, which keeps the door locked once it's closed. A manual release handle allows you to open the garage door in case of a battery failure.

The WD962KEV is backed by a lifetime motor warranty, a lifetime belt warranty, a five-year parts warranty, and a one-year accessory warranty.

What's in the Box
WD962KEV garage door opener, two remote controls, one wireless keyless entry system, and one control panel.

Product Description

Battery Backup - Works when the power is out.

Customer Questions & Answers

Customer Reviews

This garage door opener is very quiet.
Jerry
The remotes and keypad were easy to program.
crewband
Easy to install, works well, and very quiet.
Pen Name

Most Helpful Customer Reviews

145 of 149 people found the following review helpful By Amazon Customer on June 29, 2012
Verified Purchase
This product is the latest generation of opener technology from Chamberlain. It is extremely quiet and the warranty is fantastic (better than earlier generations). Please note that because this is a new generation, there WILL be compatibility problems with older generation openers. The remotes and remote keypad use Security+ 2.0 and the accessories use MyQ technology. This means that this opener will not work with previous generations of Chamberlain accessories, so be careful when purchasing them. Also, some reviews here that are not Amazon verified seem to not be for this unit and describe earlier generations. This unit is for 7' tall doors (kits available for taller ones). Note that the model carried by Costco looks to have a similar model number (WD962KD) but it uses the older technology so the accessories/remotes are not compatible.

Pluses over older generation belt driven models: Better warranty than earlier generations. Compatible with CFL bulbs. Cheaper/more capable monitor accessory. Auto-Close feature. Motion detecting light activation. MyQ Accessories are pretty awesome (see end of review for a summary). There are lots of reviews here regarding Homelink compatibility - I'd call Chamberlain before purchasing if you have HomeLink enabled cars (bear in mind if you need a repeater box it works on mains power so you can't use the car opener in the event of a power failure - an inconvenience, but not a deal killer - use the wireless keypad instead).

My recommendation is to go to the Chamberlain website and get a copy of the manual for this unit and read it before purchase to fully understand what you are getting. When reading the manual, you need to know that this unit comes with the Motion detecting panel, NOT the smart one.
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33 of 34 people found the following review helpful By Daniel G. Lebryk TOP 50 REVIEWER on December 25, 2012
This is the best garage door opener I have ever seen and not heard. It is well built and dead silent.

The WD962KEV opener is sold under as a variety of bundles. I happen to have the HD920EV (HD stands for Home Depot), the opener itself is exactly the same across all these bundles, it is the accessories that are different (HD920EV, 349544, WD962KEF, and WD962KPEV are the same opener).

My only complaint with this opener is the instruction manual. There is a fair amount of paper packed in the box. It would have been really simple for Chamberlain to publish and installation manual and then a separate manual for use. I'm not normally somebody that likes extra paperwork. In this case the installation is so complicated and long, and I will only use that part of the manual once; it seems logical to have a separate manual for adjusting, programming, and use. Sadly the whole box feels like a bunch of independent parts tossed in one box. The biggest omission is the whole HomeLink discussion - what kinds of accessories can I use with this thing, and the whole MyQ technology. There is absolutely nothing in this box about any of those cool things. I'm still totally confused about what accessories I can buy and what they actually do.

The garage door opener itself is incredible. A 3/4 horsepower motor is more than enough power to reliably open and close just about any home garage door. I had a LiftMaster 1/3 horsepower chain drive opener that lasted over 18 years. One day it shredded the drive gear and I decided it was time to just buy a new opener. My split panel garage door has parallel springs (not the roll up torsion springs). I had the door inspected for tension, and it turned out the door was just fine, my opener just got old and died.
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74 of 82 people found the following review helpful By JS on April 19, 2012
Although I bought this product at a local store, this product is the same.

By far this is the quietest garage door opener I have owned. I am very impressed with everything about this product. Some people complained about the directions. I found them very clear. Some people also complained about some missing parts. Since each installation is very different, I can understand why some parts might not be included. The directions make it very clear which parts are missing from the kit.

There is a downside that was brought up by a previous reviewer. The garage door opener uses new frequencies or codes that are not compatible with automobiles older than 2011. The company that deals with the wireless stuff is called Homelink, a unit of Johnson Controls. I called up the company and told the representative that my car would not program properly. He told me my car was not compatible and I needed something called a Homelink Repeater. That would have been nice to know earlier, but I was able to order it from him for $7.52 shipping and handling. Supposedly this retails for $50.

My garage door opener is less that a week old, so I will have to see how it holds up long-term.
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127 of 157 people found the following review helpful By B on February 11, 2012
First, the garage door opener itself works great. Extremely quiet, setup was much easier than other openers I've used. The timer to close feature is great...especially with kids.

I got it at a local home center, and for the same price there, it includes a little box to put inside the house that tells you whether the door is open or closed. And you can use the box as a remote to close the door.

Now, the downside. Homelink recently changed their security codes. So if you expect a Homelink-compatible product to work with your vehicle equipped with Homelink...no guarantees. In fact, unless your car is brand new, chances are it doesn't work. Nothing on the box says anything about this, and a call to Chamberlain will get you the phone number for Homelink. Strike one - good companies take care of their own customers. So the call to Homelink got me a lecture from their so-called 'customer service rep' about why I SHOULDN'T expect Homelink to just work with Homelink. Strike two. Finally, to make the thing work, they want you to spend $50 + shipping for a repeater box which transfers the request from your 'old' Homelink system to the 'new' opener. Strike three. No good engineering company would release a new product that's incompatible with all their existing customers, without very clear marketing (i.e. a new brand name) to make it clear the two don't work together.

Now, for some newer vehicles, they're kind enough to offer this box for free, but they still charge you shipping. I'm still debating whether to rip the thing down and bring it back to the store. There are other companies out there who actually try to make products which please their customers.
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