Top critical review
28 people found this helpful
Clean wire routing tip!
on June 13, 2015
Just installed. If you've never installed an opener and you're not mechanically inclined, hire someone. Directions are ok, but again, if you haven't done it before it may seem confusing. Seems to work very well. Nice and quiet. I also purchased the Myq Gateway and the app for your smart phone seems to work well.
Cons - Most openers allow you to route the safety sensor wires across the bar from the top of the door to the motor for a clean look. This opener wants you to tack the wires to the ceiling. Not me! If you have a good "fishing" tool, you can route the wires through the bar. Enter through the bar at the motor location and pop-out at the front of the bar by the door. If you try entering through the front tab, your "fish" will not go through as it will hit the connecting portions of the bar. Trust me, I tried! There is a tab at the front of the bar that they want you to bend up during installation and this is the spot you can come out of. You will need a small "hook" type tool or some good needle nose plyers to get the wire out of the tab area. Now you will have a professional, clean install. Please see photos.
Homelink - After reading the reviews about compatibility or lack there of, I went to Chamberlains website, bridge.chamberlain.com and entered my car and opener info and in bold green letters it stated " NO BRIDGE IS NEEDED". See attached picture. I called Chamberlain and even after the person I spoke to seen for herself, I was told I had to purchase the bridge even after the glaring evidence to the contrary on the website. I kept bringing this to her attention and after a while I was asked to hold numerous times. They finally decided to send me the bridge at no charge as a courtesy. Courtesy? Their website was dead wrong! Be prepared to spend more money if you want your cars Homelink to work. One of the most expensive garage door openers and it doesn't work with Homelink unless you have a brand new car. For this reason my rating drops to 2 stars. A lot of wasted time and frustration on the phone to try to correct a problem that shouldn't have been...