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Most Helpful Customer Reviews
21 of 21 people found the following review helpful:
1.0 out of 5 stars
Broken clock, Broken support,
By
Amazon Verified Purchase(What's this?)
This review is from: Chaney Instrument 18-Inch Copper Clock and Thermometer (Kitchen)
I purchased this clock and put it up outside in an unobstructed area, hanging on a wooden fence. It seemed to get a great signal, but about a week after purchase it lost 15 minutes, and didn't recover it.Went through the reset procedure, 10 days later, same problem, lost 45 minutes, didn't recover it. By now I'm past Amazon's 30 day return window, so I go to the manufacturer's web site and submit a support request. Only guess what? Their support request page is broken! I submit my info and get this: Microsoft OLE DB Provider for SQL Server error '80040e10' No value given for one or more required parameters. /pgs/email2.asp, line 36 This, in layman's terms, is lame. First off, rule one is that you catch all errors on your web page and give people a readable explanation of what went wrong. Second, they've just opened the door for hackers by letting then know what SQL server they are using, the fact that they are using ASP, and have provided some info about where their scripts are located. Stupid. Nothing to do with the clock, but a company that doesn't know how to provide customer support might be one you want to steer clear of for ANY product. In any case, the performance of the clock is UNSATISFACTORY, the company support is UNSATISFACTORY, and I recommend that under no circumstances do you buy this product.
7 of 7 people found the following review helpful:
1.0 out of 5 stars
Chaney outdoor clock,
By
This review is from: Chaney Instrument 18-Inch Copper Clock and Thermometer (Kitchen)
DO NOT BUY THIS CLOCK. Sure LOOKS NICE. TOO BAD THEY DON'T WORK ! Didn't work despite following directions to the letter. Even setting it myself instead of the " automatic satellite setting" which didn't work. Sent for replacement. Worked for 4 days. Worthless junk.
6 of 6 people found the following review helpful:
1.0 out of 5 stars
attractive, but does not self-set,
By theskeptic "theskeptic" (Jersey) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Chaney Instrument 18-Inch Copper Clock and Thermometer (Kitchen)
I give this clock high marks for attractiveness. People really like the way it looks. However, I have only been able to get it to detect the radio signal one time. It does not correct the time on its own, and it did not change to DST when required. So basically, in the end, forget about the radio-control thing. If you like the way it looks (it is HUGE), then enjoy. Don't expect that it will automatically set itself, because that part is evidently faulty.I have tried putting it in different locations, etc., to pick up the signal. No dice. It's just an inferior product in this regard. I have three other radio-controlled clocks (two digital, one analog), and they all keep perfect time, and set themselves automatically. So my feeling is that this Chaney clock uses an inferior technology. So again, buy it if you like the looks, not for accurate time-keeping.
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