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Change with Confidence: Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night Hardcover – March 18, 2013

4.9 out of 5 stars 8 customer reviews

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Editorial Reviews

Review

“Change with Confidence: Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night by Phil Buckley is an excellent primer for those in change management ... Change with Confidence is practical, useful and absolutely crucial for those tasked with change management in their organizations. It’s easy to read (Buckley eschews useless jargon and complex but impractical theories), and organized in such a manner that it’s a breeze looking for the answer to your specific problem. With this in hand, you shouldn’t need to feel out of depth when you’re assigned to the next change project.“
—Daniel Goh, Young Upstarts Blog

“If you lead change, it will be needed.”
—Harvey Schachter, The Globe and Mail

“Phil Buckley, in his new book Change With Confidence provides practical answer to fifty of the biggest questions that keep change leaders up at night... Here are ten of the key questions that apply equally well to the world of startups and entrepreneurs, as they do to large organizations. If entrepreneurs answer these questions for their startup, they will definitely stay ahead of most of their competitors in the startup world. When was the last time you approached change with confidence, rather than fighting it all the way?”
—Martin Zwilling, Forbes.com

Change with Confidence by Phil Buckley is a great handbook for working through a big change project.Buckley's approach is people-centered and emphasizes the responsibility of change and organizational leaders... This book can help any change project from beginning to end and help you grow as a leader in the process. “
—Michael McKinney, Leading Blog

“If you’ve ever asked yourself “how can I make a difference?” in leading change at your organization, add Change with Confidence to your reading list. While the book is great for finding answers to questions as the arise, in a perfect world, project managers and change leaders would sit down and read cover to cover so they can adequately plan for every step along the way. Change management is just as much about advanced planning as it learning to adapt to new situations as they arise. By learning to change with confidence, the future of the social enterprise doesn't look so stagnant.”
—Marisa Peacock , CMS Wire

I highly recommend the essential and indispensable book Change with Confidence: Answers to the 50Biggest Questions that Keep Change Leaders Up at Night by Phil Buckley, to any leaders at any level of an organization, who are currently involved in change management or who anticipate a change project in the near future. This book will remove the questions and doubt, for change leaders and managers, and replace them with confidence and resolve.”
—Wayne Hurlbert, Blog Business World

From the Inside Flap

Change Management is about helping people decide to change successfully

If you have been charged with leading a change initiative, chances are you were chosen for the job—that is, you didn't volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or fail in an uncertain, often threatening, environment. You may find yourself struggling to adapt your skill set to unfamiliar and anxiety-inducing conditions, conscious that your performance will affect your future career paths.

Change with Confidence addresses the 50 biggest questions that change leaders ask time and again, and provides the context, examples, and advice to answer them well, and to enable successful, sustainable change. Whether you're trying to figure it out, are in the planning stage, are actively managing or are working to make it stick, you'll find guidance for a wide range of issues, including:

  • Analyzing previous change initiatives to see what worked, what didn't, and why
  • Finding out who can influence your success or failure, help you, or trip you up
  • Determining what resources you'll need and how to get them
  • Overcoming change fatigue and opposition to change.

Although every change has its own circumstances, there are proven processes, tactics, and behaviors that lead to lasting success. Change with Confidence offers practical, experience-based advice on a difficult and stressful challenge.

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Product Details

  • Hardcover: 272 pages
  • Publisher: Jossey-Bass; 1 edition (March 18, 2013)
  • Language: English
  • ISBN-10: 1118556550
  • ISBN-13: 978-1118556559
  • Product Dimensions: 6.3 x 0.8 x 9.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #1,637,298 in Books (See Top 100 in Books)

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By Robert Morris HALL OF FAMETOP 500 REVIEWERVINE VOICE on August 7, 2013
Format: Hardcover
I agree with Phil Buckley that know the right questions to ask is one of the most important yet least appreciated skills that an executive can develop. This is what Peter Drucker had in mind when suggesting, "There is surely nothing quite so useless as doing with great efficiency what should not be done at all." The best business books are evidence-driven and that is certainly true of this one. Buckley has identified "50 of the biggest questions that that keep change leaders up at night," based on wide and deep experience with change initiatives. I phrase it "50 of" rather than "the 50" for three separate but related reasons. No executive is unable to sleep because she or he is struggling to answer 50 questions; more likely, 3-5. Also, with all due respect to Buckley, if you were ask any ten experts on change initiatives - such as Clayton Christiansen, Rosabeth Moss Kanter, Jon Katzenbach, John Kotter, James O'Toole, and Chris Zook - to list 50, you would get significant differences between and among them. Finally, some questions must be answered before others can be. Change is not a destination; rather, a process. My own rather extensive experience with change initiatives such as process improvement (e.g. reducing cycle time, increasing first-pass yield) is that changing how people think about change is the greatest challenge of all.

In any event, all of the "Buckley 50" are worthy of serious consideration. He carefully organizes and then presents them - and his response to each of them -- within four Parts: Figuring It Out (Chapters 1-10), Planning for Change (11-26), Managing Change (27-42), and Making Change Stick (43-50). His focus throughout the narrative is to address questions about planning, communication, and getting results.
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Format: Hardcover
Change in the workplace isn't easy. There are those who resist, even when the change is ultimately for the better. There are some who accept the change, but voice valid concerns and cannot help but feel a certain sense of anxiety. This book helps to answer some of the common concerns that change managers face each day as they help transform a place of business.

This book is all about answers to difficult questions and some of the advice offered is obvious and one good example is the advice on communication. In fact, of all the topics discussed in this book, communication is mentioned more than any other, and for good reason. Weak communication can lead to all sorts of problems and is often easily remedied by the simple mention of something. Poor communication can lead to all sorts of unnecessary problems and the advice in this book pertaining to consistent and open communication, while obvious, is still something that cannot hurt to have itself repeated.

Other bits of advice in this book are less obvious, yet still useful and one of the things I like about the book is its use of real world examples to drive its points home. With each of the 50 questions, the book includes actual examples of companies that had a similar situation, with one example of a company that handled the situation well and one that did not. These examples are quite useful because they present an actual management situation that worked wonderfully or that caused even more problems than before. The reader can quickly discover what worked and what didn't as different businesses tried to manage change.

I like what this book has to offer and I can see how it would be very useful and practical for a managing change.
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Format: Hardcover Verified Purchase
I recently purchased "Change With Confidence". This is an excellent book that I needed to help me avoid making some mistakes with a project that I was not properly trained to manage. Initially I grabbed the book to stay engaged in the theory of change management after I completed an Organizational Development Graduate Program. Change With Confidence is an excellent resource that will provide you with numerous realistic options. This reference will answer all your change and project management questions.
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Format: Kindle Edition Verified Purchase
Have you ever underestimated what it will take to move things in a particular direction? Have you ever experienced how easy it is to fail at change?

Phil Buckley structures his book around 50 questions that leaders face when introducing change. Each questions is followed by two short case studies demonstrating good and bad change management. The book’s structure makes it easy to consult the text on specific issues. The instructions provided in each chapter are succinct and actionable.

My advice to change leaders is to not underestimate what it takes to introduce even a small amount of change in an established environment. Don’t think, it won’t be a big deal and you can get it done quickly. Do yourself the favor and read Change with Confidence cover-to-cover. Then go back and read key sections again that address particularly relevant issues for your project. This discipline will buy you a fighting chance at being successful with your change project.
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