The Change Cycle: How People Can Survive and Thrive in Organizational Change (Paperback)

by Ann Salerno (Author), Lillie Brock (Author)
Key Phrases: workplace change, The Change Cycle, Could Happen, Facts Over Fiction (more...)

Editorial Reviews

Product Description
However necessary, organizational change is likely to be angst ridden and frustrating to the workforce. The Change Cycle will help readers to more resourcefully cope with change at work by helping them understand and predict their behavior and the behavior of others. Authors Salerno and Brock teach readers about six predictable and sequential stages that accompany any sort of change. This model is firmly grounded in recent discoveries in social psychology and cognitive neuroscience, but is presented in a straightforward, conversational style peppered with humor. Salerno and Brock describe how we think, feel and act during each stage, utilizing stories of common work/life transitions and how organizations have successfully dealt with the challenges accompanying the stages. They offer tools and success strategies needed for individuals at all levels, helping them understand what they ought to expect, from themselves and others, as they move through each stage of The Change Cycle.

About the Author
Ann Salerno and Lillie Brock are cofounders of The Change Cycle Series. CCMC Inc. is an international training and development company in Washington, DC and Durban, South Africa and is home to The Change Cycle Series. Their clients include: the CIA, Homeland Security, GM, AARP, the Canadian Federal Government, Honeywell, Nestle Amgen, Disney, the NCAA and SONY. Ms. Salerno lives in Wilmington, NC. Ms. Brock lives in Dallas, TX.

Product Details

• Paperback: 199 pages
• Publisher: Berrett-Koehler Publishers; illustrated edition edition (June 1, 2008)
• Language: English
• ISBN-10: 1576754987
• ISBN-13: 978-1576754986
• Product Dimensions: 8.3 x 5.5 x 0.6 inches
• Shipping Weight: 8 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars See all reviews (11 customer reviews)
• Amazon.com Sales Rank: #307,572 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Simple and Profound, June 17, 2008

By	CPS "Tall Feeling" (Florida) - See all my reviews

I love it when I find a book that is both easy to understand as well as profound. Salerno and Brock have offered an easy to understand model to help navigate through the sometimes not so friendly waters of change!

Even though this book is geared towards business, I have found it helpful in all areas of my life...I highly recommend this book to anyone exploring ways to deal with and understand change.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Powerful Resource Guide, June 17, 2008

By	OutdoorVases - See all my reviews

What a great read! This book has enough science to make the case for their 6 stage Change Cycle, and plenty of stories and illustrations to make it user-friendly. Their content combination of what to notice and consider vs what to do and when and how -- make for a powerful resource guide for those of us in the middle of workplace change after change.

I appreciated Salerno and Brock's guidance about thoughts, feelings and behaviors to watch for in each stage and how to interpret their meaning and intentions. I need all the 'how-to' help I can get, and this book laid out for me a sequence of good management and communication strategies in a way that I can understand and now begin to implement to help others.

1 of 1 people found the following review helpful:

4.0 out of 5 stars A helpful guide to the personal aspects of experiencing profound change, January 13, 2009

By	Craig Matteson (Ann Arbor, MI) - See all my reviews (TOP 50 REVIEWER)

Ann Salerno and Lillie Brock provide a simple and helpful model to help you not only manage organizational and technical change, but to assist the people who must go through it with you. They help you understand the six stages that can move your from the sense of loss people feel when change occurs through developing a sense of integrated satisfaction and confidence in one's ability to handle change. If you fail to hand each stage properly the issues don't go away, they thwart you ability to move on constructively.

The six stages are:

1) Loss - You will likely feel fear. Your thinking will be cautions and your actions will be more or less frozen and you will not feel comfortable moving ahead.
2) Doubt - Feelings of resentment appear and you are skeptical of everything and everyone. You will resist the change and try to keep things as they were.
3) Discomfort - You are now full of anxiety because you know the change has to come. You are confused about how to best handle it and your work suffers because you are less productive than you were.
4) Discovery - By getting a handle on the change you discover new talents and feel more resourceful. You have made the transition and now feel energized.
5) Understanding - Not only have you handled the present change, you have developed skills to help you become more pragmatic about future change. You are now more productive than ever and more capable of handing new challenges.
6) Integration - You new level of performance fills you with a sense of satisfaction, you are able to focus on work and your personal life more directly than ever before. You now have the strength to give and share your learning with others.

This is an easy to read book with helpful diagrams, lists, and illustrations. Since change is an inevitable part of modern life, I think this book can be helpful to anyone not already confident about how to handle it.

Reviewed by Craig Matteson, Ann Arbor, MI