Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.
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Book Description
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Editorial Reviews
From the Publisher
Proven change strategies for tapping human potential in organizations and communities
This extensively updated new edition of the classic bestseller features profiles of sixty-one change methods by the originators and foremost practitioners of such high-leverage change methods as Appreciative Inquiry, the World Café, Six Sigma, Future Search, and Open Space Technology. Each author outlines distinctive aspects of their approach, answers frequently asked questions, and provides case studies and references to learn more. A one-stop comparative chart helps you determine which methods will work best for you, along with chapters on mixing and matching and sustaining results. This tremendously expanded second edition is the definitive resource in the exciting area of engaging "whole systems" of people to create their own future.
"What the Encyclopedia Britannica does for facts and the Oxford English Dictionary does for words, this book does for changing whole systems (both organizations and communities). A definite reference must for your organizational book shelf."
--Martin Rutte, coauthor of Chicken Soup for the Soul at Work
"Get ready to re-think your work and have it set in a larger perspective. This book is for those seeking a pragmatic blend of spirit and practice. It is the best book on large system change methods, bar none."
--Geoff Bellman, Consultant and author of The Consultant's Calling
"A treasure trove that, with disciplined application, can ignite a performance step change in an individual or organization. Its extremely practical tone brings distilled `What to do' insight and remarkable `How it works' clarity to each tool. This will be an invaluable contribution to even the best change agents in the world."
--Tony Singarayar, Senior Director, Business Models/Business Case, Advanced Technologies, Johnson & Johnson Consumer and Personal Products Worldwide
"The Change Handbook is what I turn to when I want to review a process I have run before or select to a new one. Invaluable for all facilitators who want to rise above the ordinary!"
--Gifford Pinchot III, President, The Bainbridge Graduate Institute, and author of Intrapreneuring
"A terrific resource. I highly recommend this book to change leaders who want to find and learn about methods for creating and sustaining change."
--Francis M. Duffy, PhD, Professor of Change Leadership in Education, Gallaudet University
About the Author
Peggy Holman is a writer and consultant who works with organizations to help them achieve cultural transformation. High-involvement and whole-systems perspective characterise her work. Her clients include AT & T, Weyerhauser Company and the U.S. Department of Labor. Tom Devane is an internationally-known consultant and speaker specialising in transformation. He helps companies plan and implement transformations that utilize highly participative methods to achieve sustainable change. His clients include Microsoft, HP, AT & T, Johnson & Johnson, and the government of South Africa. Steven Cady is a professor in the management department at Bowling Green State University. He is also the director of the Institute for Organizational Effectiveness and editor of the Organization Development journal. He continues his work as an organisational consultant. His clients include Mobil Oil, Hard Rock Cafe and DaimlerChrysler
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Most Helpful Customer Reviews
18 of 18 people found the following review helpful:
5.0 out of 5 stars
Great Refrence to Systemes Chamge,
By
This review is from: The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems (Paperback)
The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems by Tom Devane, Steven Cady, and Peggy Holman (Berrett-Koehler Publishers) is the most comprehensive guide available to methods of organization and community change. It's designed for quick and easy access to information about high leverage change from today's foremost practitioners. This new edition is updated to describe more than 43 additional change methods and includes new chapters on selecting a method, mixing and matching methods, and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area.
This book offers practical insights and how to affect systems in positive ways to make them do the things we wish them to do and to mitigate the harm caused by some systems. Anyone who is interested in social change and personal change at any level will find the practical suggestions for intervention in this book to be positively enlightening. In 1999, the first edition of The Change Handbook provided a snapshot of a nascent field that broke barriers by engaging "whole systems" of people from organizations and communities in creating their own future. In the last seven years, the field has exploded. In this completely revised and updated second edition, lead authors Peggy Holman, Tom Devane, and Steven Cady profile sixty-one change methods--up from eighteen in the first edition. Nineteen of these methods are explored in depth, with case studies, answers to frequently asked questions, and details on the roles and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area. Simply put I can not find enough superlatives for the utility of this volume when it comes to explaining the practical steps necessary in systems change. The book is so comprehensive that many of the chapters could actually be books themselves. What is useful here is that one finds the boiled down essential information in one place. By offering potpourri of possible strategies group facilitators and therapists do not become overly committed to only a few strategies, but can find new ways to do old things better and with less effort and ways to evaluate old efforts that may have been well-intentioned but the intervention was misdirected. The book is a wonderful reference to the important evolving field of systems analysis and change. You overlook this volume at your peril.
8 of 9 people found the following review helpful:
5.0 out of 5 stars
A Book We All Must Have,
This review is from: The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems (Paperback)
We have been waiting for that book for a long time. Peggy Holman's Change Handbook is now available in its second edition. Since its first edition in 1999, it has increased in volume and in significance. Holman and her co-authors describe 61 collaborative methods that can be applied for working with large groups in private corporations, the public sector and for the development of democratic institutions. The book provides more than a thesaurus and an encyclopedia of change - it contains probably more than 90% of the current world knowledge on whole systems change applications. Beside the well-known methods and frameworks such as Open Space Technology, Appreciative Inquiry, etc. there are a lot of new methods that I have never heard of. Unfortunately, there is no article on Worldwork and the Process Oriented Psychology Framework. Next Edition, please?
The Change Handbook is very well organized, methods are categorized and there are good hints for when to apply the different methodologies. It is a must for Change Practitioners. If you are keen on The Standard Reference, you need to buy The Change Handbook.
14 of 20 people found the following review helpful:
5.0 out of 5 stars
Utterly Phenomenal: *The* Book for Living Life to the Fullest,
By Robert D. Steele (Oakton, VA United States) - See all my reviews (TOP 500 REVIEWER) (HALL OF FAME REVIEWER)
This review is from: The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems (Paperback)
EDIT of 9 Feb 09 to add links (capability not available at the time) and to commit to attending NEXUS II in Bowling Green, OH 30 Mar - 1 Apr 08.
I could spend the rest of my life trying to learn, use, and share each of the methods in this book, and never finish. When it was first published in 1999, it was before its time. Now, in 2006, this is a book made for our times, when Burning Man is now Green Man, Al Gore is a rock star, and even the greediest Wall Street CEO is starting to realize the party is over and we have to get real, real fast. I have been an admirer of Free/Open Source Software (F/OSS) and a champion of Open Source Intelligence (OSINT), and have gradually learned about other "opens" that are coming to the fore: Open Spectrum, Open Access, Open Culture, Open Innovation, and of course George Soros' Open Society. From this book I now add Open Circle, to complement the Open Space concept I learned recently in Seattle's Town Hall while listening to Paul Hawken talk about the World Index for Social and Environmental Responsibility. I have to confess that this book is over-whelming, and I can barely scratch the surface. This is more of a book where you should read one author, one segment, each night, and fall asleep thinking about how to implement that one small section, how to embrace someone else and engage them with that one method. Having three teen-agers, all three of whom have completely rejected the prison/child care format and the rote learning objectives of the current school system (even as good as it is in Fairfax County) I will go so far as to say that this book, combined with serious games/games for change, is a complete one-to-one substitute for our current educational process. Everything in here is what we *should* have learned in school, what we *should* be practicing in fulfilling our civic duty (what we *actually* do is described in "The Cheating Culture," "Confessional of an Economic Hit-Man," and "Rogue Nation"). I am moving quickly and heavily into the intersection of Collective Intelligence (see my reviews of "The Tao of Democracy," "Smart Mobs," "Wisdom of the Crowds," or my longer list; and Natural Capitalism with its "true cost" meme. See my reviews of Paul Hawken et al, "Ecology of Commerce" and "Natural Capitalism," of the varied books by Herman Daly, and soon, my reviews of "The Great Turning," the "Omnivore's Dilemma," and others. For a broader sense of the possibilities, check out "Earth Intelligence Network" online. I still have the 1970's operating manual for spaceship earth someplace in my lower library. This book is the manual for spaceship earth for our children and those of us recommiting ourselves to the joy of learning and changing in our later years. It's not over until *we* decide its over. See these other books that have also inspired me and given me hope: The Tao of Democracy: Using Co-Intelligence to Create a World That Works for All Society's Breakthrough!: Releasing Essential Wisdom and Virtue in All the People How to Change the World: Social Entrepreneurs and the Power of New Ideas, Updated Edition A Power Governments Cannot Suppress Escaping the Matrix: How We the People can change the world One from Many: VISA and the Rise of Chaordic Organization All Rise: Somebodies, Nobodies, and the Politics of Dignity (BK Currents) The Average American: The Extraordinary Search for the Nation's Most Ordinary Citizen Running On Empty: How The Democratic and Republican Parties Are Bankrupting Our Future and What Americans Can Do About It The Soul of Capitalism: Opening Paths to a Moral Economy My lists are also a fast path to collections covering the ten threats, twelve policies, eight challengers, and various other aspects of saving humanity and the Earth from outselves.
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Inside This Book
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First Sentence:
Whole system change methods continue to increase in recognition, variety, and use. ' Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
scenario thinking process, universal organizational needs, whole system change methods, charrette team, graphic facilitation, large group methods, community weaving, blend mastery, event planning team, initiative circle, visual practitioners, human systems dynamics, large group events, appreciative inquiry, dynamic planning process, large group interventions, engagement principles, typical duration, open systems theory, sustaining the results, strategic visioning, search conference, positive revolution, whole systems approach, employee engagement Key Phrases - Capitalized Phrases (CAPs): (learn more)
Six Sigma, Number of Participants, San Francisco, New York, World Café, Future Search, Table of Uses, Rapid Results, Collaborative Loops, Wisdom Council, Fred Emery, Community Weavers, United States, Idealized Design, Conference Model, South Africa, Integrated Clarity, Century Town Meeting, Drum Café, Harvard Business Review, Participative Design Workshop, Web Lab, David Sibbet, Frequently Asked Questions, Steven Cady New!
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Front Cover | Table of Contents | First Pages | Index | Surprise Me!
Whole system change methods continue to increase in recognition, variety, and use. ' Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
scenario thinking process, universal organizational needs, whole system change methods, charrette team, graphic facilitation, large group methods, community weaving, blend mastery, event planning team, initiative circle, visual practitioners, human systems dynamics, large group events, appreciative inquiry, dynamic planning process, large group interventions, engagement principles, typical duration, open systems theory, sustaining the results, strategic visioning, search conference, positive revolution, whole systems approach, employee engagement Key Phrases - Capitalized Phrases (CAPs): (learn more)
Six Sigma, Number of Participants, San Francisco, New York, World Café, Future Search, Table of Uses, Rapid Results, Collaborative Loops, Wisdom Council, Fred Emery, Community Weavers, United States, Idealized Design, Conference Model, South Africa, Integrated Clarity, Century Town Meeting, Drum Café, Harvard Business Review, Participative Design Workshop, Web Lab, David Sibbet, Frequently Asked Questions, Steven Cady New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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