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The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership)
 
 
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The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership) [Paperback]

Dean Anderson (Author)
5.0 out of 5 stars  See all reviews (7 customer reviews)

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The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B Us Non-Franchise Leadership) The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B Us Non-Franchise Leadership) 5.0 out of 5 stars (7)
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Book Description

0787956406 978-0787956400 March 6, 2001 1
Your roadmap to transforming an organization!

In this companion volume to Beyond Change Management, the authors provide you with specific how-to guidance for putting their breakthrough change theory into practice, offering detailed tools, techniques, and step-by-step processes. The Change Leader's Roadmap--part of The Practicing Organization Development Series--provides the most comprehensive guidance available today for building transformational change strategy and designing and implementing successful transformation. The book gives you an extensive thinking discipline that helps you tailor the most effective change strategy and process plan for your specific organization, showing how to prioritize, integrate, and consolidate the multitude of human and organizational change initiatives that are required to support future success. In addition, you'll learn about key change support infrastructures that enable the organization to function effectively while it is undergoing its change.

"A useful model with pragmatic guidelines and clear and explicit tools and techniques that will assist individuals and groups thinking through and effectively leading the process of change in their organizations."
--John Carter, Ph.D., GIC Organization & Systems Development Center

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Customers buy this book with Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership (J-B-O-D (Organizational Development)) $41.17

The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership) + Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership (J-B-O-D (Organizational Development))


Editorial Reviews

Review

"The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations." (Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Heart)

"Having a vision and direction for change is one thing, implementing vision is quite another. It's the implementation, stupid! Linda Ackerman Anderson and Dean Anderson have been there and have done it. This book about implementing the change process is an invaluable guide for how to do it." (W. Warner Burke, professor of psychology and education, Teachers College, Columbia University, and Senior Advisor, PricewaterhouseCoopers)

"A useful model with pragmatic guidelines and clear and explicit tools and techniques that will assist individuals and groups thinking through and effectively leading the process of change in their organizations." (John Carter, Ph. D., GIC Organization & Systems Development Center)

"...This is an excellent book..." (Professional Manager, November 2001)

"This book will help business leaders support the change initiative they require for their strategies." (Quality Progress, 12/01)

Review

Praise for the Second Edition of The Change Leader's Roadmap

“Having applied this methodology for two years to manage change inside Microsoft, it has been instrumental in our ability to land change effectively, engage employees, and deliver results quickly. The Change Leader’s Roadmap allows us to lead change with precision and minimal outside consulting, while at the same time growing change leadership capability internally. This is the most complete change methodology we have found anywhere.”—Pete Fox, general manager, Corporate Accounts, Microsoft US

“This newest edition of The Change of Leader’s Roadmap is an invaluable, comprehensive, and practical guide for envisioning an organization’s desired future, designing the structures and practices necessary to make it happen, and implementing them effectively. The book describes the change process in nine distinct phases and outlines the activities and tasks that need to occur in each phase. It provides change leaders with an essential map for successfully traversing the complex and uncertain terrain of transformational change.”
—Thomas G. Cummings, professor and chair, Department of Management and Organization, Marshall School of Business, University of Southern California

“This is the next best thing to having Dean, Linda, and the Being First team riding alongside your complex change initiative. The Change Leader’s Roadmap breeds confidence in senior executive “Champions” to guide not just a successful transformational change, but most importantly, to develop the mission critical organizational culture that will ensure unparalleled return on investment. Nothing I have seen in my thirty-two years of leading change comes close.”—Jeff Mulligan, former CEO, Common Wealth Credit Union; mayor, City of Lloydminster, Canada

“If you are one of the many who have earnestly tried to deliver a change initiative that did not meet your expectations . . . .don’t give up or do anything until you read this book.  Dean and Linda are truly masters of change leadership. Reading this book is like having your own private coaches to hold your hand and show you the way to extraordinary results from change.”
—Beverly Kaye, CEO, Career Systems International; author, Love 'em or Lose 'em: Getting Good People to Stay

“After implementing more than two thousand business strategy and operational excellence initiatives, we set out to find the best change methodology and toolbox in the world. The methodology this book describes is it! Study it thoroughly, because the thinking, process approach and pragmatic tools really work!”—Thomas Fischer, director COO, Valcon Management Consultants A/S, Copenhagen

“Dean and Linda have written a very rare business book.  It is a relevant and practical guide for developing capability to manage change as a strategic advantage.  While there are many books on the theory of change psychology and change management, this book provides a level of organization and detail that allows leaders to put the theory to practical use, to execute   it well, and have employees adopt and embrace the change.  I recommend this book to any leader who is responsible for driving change in their organization.”—James Hereford, executive vice president, Group Practice Division, Group Health Cooperative

“Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools.”—Ken Blanchard coauthor, The One Minute Manager and Leading at a Higher Level

More Praise for the Second Edition of The Change Leader's Roadmap

“Change today is fast and furious. The Change Leader's Roadmap covers every phase of transformational change—from preparing for change to lessons learned. It is a must-read blueprint for anyone looking to succeed in the field of change management and organizational development. I highly recommend it—no professional should be without it.”—Darlene Meister, director, Unified Change Management, United States House of Representatives

“Having a vision and direction for change is one thing, implementing vision is quite another. Linda Ackerman Anderson and Dean Anderson have been there and have done it. This book about implementing the change process is an invaluable guide for how to do it.”—W. Warner Burke, Ph.D., Edward Lee Thorndike Professor of Psychology and Education; chair, Department of Organization and Leadership; program coordinator, Graduate Programs in Social-Organizational Psychology, Teachers College, Columbia University

“The Change Leader’s Roadmap is essential reading for today’s organizational leaders. Change is constant in healthcare. This work has been enormously helpful to us in organizing our successful transformational change agenda. I highly recommend this book as a doorway to this valuable methodology.”—Alan Yordy, president and chief mission officer, PeaceHealth

“I cannot imagine a more thorough or useful resource for those involved in leading change than this book. The authors, through their deep experience and knowledge, have made this very complex topic accessible and provided clear direction for those who are charged with considering, planning for, and implementing transformative change.”—B. Kim Barnes, CEO, Barnes and Conti Associates, Inc.; author, Exercising Influence: Making Things Happen at Work, at Home, and In Your Community

“In this stand-alone companion book to their groundbreaking work on conscious change leadership, the Andersons provide a practical, step-by-step guide for change leaders, managers, and consultants. The book provides conceptually grounded, real world, time-tested tools and guidance that will prove invaluable to those faced with navigating the challenges of leading organizational change in today's turbulent times.”—Robert J. Marshak, Ph.D., senior scholar in residence, MSOD Program, American University; organizational change consultant

“Every once in a while a book is written for change leaders that deserves more than a simple reading and justifies study. Role up your sleeves, crack the cover, and you’ll have something worth going to work with.”—Mel Toomey, LHD, scholar in residence for Master of Arts in Organizational Leadership, Center for Leadership Studies, The Graduate Institute

“While the first editions were excellent to begin with, these enhanced second editions of Beyond Change Management and The Change Leader’s Roadmap are even better with age. The additional years of experience deepen the author’s articulation of the links between theory and practice. These books are outstanding resources for both organization change consultants and organization system leaders.  Having a roadmap in common promotes the teamwork required for complex adaptive and continually evolving change efforts.”—Charles Seashore, Ph.D., Malcolm Knowles Chair of Adult Learning, Fielding Graduate University

“In every generation there are creative and disciplined mapmakers who provide clear guidance to those whose paths will take them on similar journeys. Dean Anderson and Linda Ackerman Anderson are this generation's mapmakers. Their books are rich, resilient, comprehensive and innovative guides that enable change leaders and consultants to practice their trades with heightened awareness and skill. Their grasp of the multiple dimensions of leading successful transformation help us recognize both the practical and the wise.”—David S. Surrenda, Ph. D., author,   Retooling on the Run

“The Change Leader’s Roadmap is an essential book for anyone attempting to understand and manage complex change, especially today’s healthcare leaders. The book offers a comprehensive and practical guide that will help you get change right the first time. It will significantly increase your likelihood of success and lower your risk of costly setbacks. We have used the Being First methodology successfully on a variety of difficult organizational change initiatives including major clinical quality improvement and safety initiatives, as well as technology implementations such as electronic health record and enterprise resource planning systems. Based on over fifteen years of experience successfully managing complex clinical and operational change, I highly recommend The Change Leader’s Roadmap and its companion text, Beyond Change Management.”—John Haughom, M.D., senior vice president, Clinical Quality and Patient Safety, PeaceHealth

“Once again the Andersons have demonstrated their mastery of organizational transformation. The Change Leader's Roadmap is essential reading for any professional who is serious about leading sustainable change in large organizations.” —Rayona Sharpnack, founder and CEO, Institute for Women's Leadership

“Change efforts fail because of haphazard or arbitrary actions. This guide, essential for everyone involved in today's organizational change efforts, is the most comprehensive and systematic guide for change leadership ever created.”
—John Adams, Ph.D., emeritus professor, Saybrook University, Organizational Systems Ph.D. Program

“I believe Linda and Dean have raised the bar again. The in-depth understanding provided through theory, concept, method, and a roadmap will support anyone leading and managing organizational change to enhance the possibility of immediate results and creating sustained capability.”—John D. Carter, Ph.D. President, Gestalt Center for Organization & Systems Development

The Change Leader’s Roadmap p... --This text refers to an alternate Paperback edition.


Product Details

  • Paperback: 344 pages
  • Publisher: Pfeiffer; 1 edition (March 6, 2001)
  • Language: English
  • ISBN-10: 0787956406
  • ISBN-13: 978-0787956400
  • Product Dimensions: 7.1 x 1 x 9.4 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #1,054,904 in Books (See Top 100 in Books)

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24 of 26 people found the following review helpful:
5.0 out of 5 stars No fluff - provides a clear roadmap to implementing change, June 21, 2002
This review is from: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership) (Paperback)
If you are involved in organizational change, including the introduction and rollout of new systems, steering company culture and/or reengineering this book is a gem. What sets it apart from other books on the subject is that it has no fluff - it jumps directly into what you need to do and how you need to do it to meet your change objectives.

What I like is the step-by-step approach that is process- and project-oriented. As a process the approach is provided as a change process model that meshes with the phases, activities and tasks that are required to effect the change. Each of these are explained as they are introduced in the book, and are summarized in the appendix. This makes it easy to quickly develop a work breakdown structure, determine resources and create a schedule using project management software.

I also like the way the authors sequence the activities and the thoroughness with which they examine details and provide advice, questionnaires and other useful information and tools to cut through the complexities of the change process.

Among the growing pile of books I have read on the subject this one is the most pragmatic and provides the clearest path to effectively planning for and implementing change.

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2 of 2 people found the following review helpful:
5.0 out of 5 stars How to avoid "doing with great efficiency what should not be done at all" when planning and executing change initiatives, January 21, 2011

NOTE: The review that follows is of the Second Edition, published in 2010

I recently read the Second Edition of this book (first published in 2001) and the Second Edition of Beyond Change Management (also first published in 2001) and commend Linda Ackerman Anderson and Dean Anderson on a brilliant explanation of how to achieve breakthrough results through what they characterize as "change conscious leadership." My only criticism, and it is a significant one, is that neither volume adequately addresses an essential component of organizational transformation: performance measure. For that, those in need of guidance are encouraged to read Dean Spitzer's Transforming Performance Measure: Rethinking the Way We measure and Drive Organizational Success, published by ANACOM (2007). If possible, the Andersons suggest that Beyond Change Management be read first, then this one.

Readers will especially appreciate the Andersons' skill use of "cases in point" that focus on real-world situations to illustrate key points. They include capacity assessments (Page 84), DTE Energy Mindset Shift (92-95), Fortune 500 company reward system (158), manufacturing company system-wide integration strategy (262), and common change methodology for efforts (297). There is substantial value to be found in real-world situations in which the most important do's and don'ts of change agency are revealed within an empirical frame-of-reference. Those who read this book also receive a substantial value-added benefit: free premium content that includes worksheets and job aids. Access them at www.pfeiffer.com/go/anderson using the password provided in the book.

Reading most business books is a benign experience as material is absorbed and digested. That is certainly not the case with this book, nor with Beyond Change Management. Each includes checklists (especially of the right questions to ask) and worksheets that are designed to facilitate, indeed intensify the reader's engagement in their narrative. The Andersons immediately establish a direct and cordial rapport with their reader so that there is continuous interaction between the reader and the material provided. Throughout their narrative and at the aforementioned website, the Andersons provide about as much information, wisdom, and advice as an individual or team will need to design and then implement change initiatives. I also highly recommend Spitzer's book as well as the one co-authored by Jeanne W. Ross, Peter Weill, and David Robertson.

There is another resource worthy of consideration, The Execution Premium: Linking Strategy to Operations for Competitive Advantage co-authored by Robert S. Kaplan and David P. Norton. In it, they devote almost all of their attention to focusing on (a) what is most important in terms of linking strategy to operations for competitive advantage and (b) how to do that with resources and initiatives that are cohesive, comprehensive, and cost-effective. Kaplan and Norton are also the co-authors of Strategy Maps: Converting Intangible Assets into Tangible Outcomes and Alignment: Using the Balanced Scorecard to Create Corporate Synergies.

I selected the title of my review because, as I worked my way through this book, I was reminded of Peter Drucker's observation, "There is surely nothing quite so useless as doing with great efficiency what should not be done at all." It is no small praise to suggest that in this book, Linda Ackerman Anderson and Dean Anderson,do everything humanly possible to help their readers and their colleagues to avoid doing with great efficiency what should not be done at all" when planning and then implementing change initiatives.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Put This Roadmap in Your Organization's Glove Compartment, March 26, 2010
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This review is from: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership) (Paperback)
This book builds on the theories and models in Beyond Change Management and breaks the transformational process down into three stages. Each stage is then further broken down into a number of phases to make what might otherwise feel like an overwhelming proposition more manageable. At the end of each chapter are a list of questions to answer and activities to undertake. This book is truly a roadmap worth purchasing for every organization's glove compartment.
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Inside This Book (learn more)
First Sentence:
MOST OFTEN, WHEN LEADERS DECIDE to mobilize a change effort, events are already underway and information has already been surfaced that affect what the leaders must do. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
impact group leaders, change leadership capacity, temporary management systems, integrated change strategy, change process methodology, initial desired outcomes, intact work units, course correction system, desired state design, initial impact analysis, midstream stage, change process model, change process leader, beyond change management, change support structures, consulting questions, change leadership team, conscious process thinking, implementation master plan, change leadership roles, breakthrough training, impact analysis process, leadership mindset, pacing strategy, course correcting
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Agree Don't Know Tend, Agree Tend, Disagree Disagree, Task Deliverables, Assess the Situation, Determine Design Requirements, Analyze the Impact, Initiate the Plan, Monitor During Implementation, Create Organizational Vision, Dismantle the Temporary Change Support Structures, Determining Your Design Requirements, Team Effectiveness Assessment, Change Process Topics, Desired State Topics, Identify the Infrastructure
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