From the Publisher
Whether you are launching new information technology, applying an innovative work process or completing a merger transaction, effective change management is essential to your success. Leaders and project teams must understand the human dynamics of change and prepare for the emotional response it can generate. As leaders, you must manage the complex technical aspects of business changes while considering:
- The impact of change on individuals, teams, leaders and organizations,
- New roles, behaviors, capabilities and skills required,
- Potential sources of resistance, and
- Strategies to facilitate individual and organizational transition.
To achieve strong business results, you ultimately need people who are committed to success, motivated to get results, and who possess the knowledge and tools to get the job done. People naturally and strongly resist changes to their comfortable routine. New ideas and mindsets about how to work and an individual’s role within the organization can create uncertainty and stress.
Your challenge is to apply effective change management principles to anticipate and manage resistance. By doing so, you can achieve the organization’s ultimate goals to:
- Accelerate the pace of change to achieve timely business outcomes and financial returns,
- Address and mitigate risk,
- Improve decision making,
- Enhance coordination and support long-term business benefits,
- Minimize the short-term dip in employee productivity and increase long-term productivity, and
- Strengthen the dynamic and adaptive responses of the organization and build the organization’s ability to handle change in the future.
The Change Management Pocket Guide provides an excellent toolkit for getting the work of change management done. With practical tips and straightforward tools, there is no longer an excuse for NOT taking action to manage change.
From the Author
Managing change is not rocket science. But it doesn’t just take care of itself either. If anything is going to make your project or change initiative fail, odds are it is going to be a change management issue – alignment, accountability, commitment, etc...
Successful Change Management is the discipline of driving business results by helping individuals and groups change behaviors to implement changes associated with new systems and processes. This guide provides the tools and tips that will put that discipline into action in a meaningful way.
