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Changes in the Life Insurance Industry: Efficiency, Technology and Risk Management (Innovations in Financial Markets and Institutions)
 
 
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Changes in the Life Insurance Industry: Efficiency, Technology and Risk Management (Innovations in Financial Markets and Institutions) [Hardcover]

J. David Cummins (Editor), Anthony M. Santomero (Editor)

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Book Description

0792385357 978-0792385356 December 1, 1999 1
Major challenges for life insurance companies have been posed by an unprecedented wave of mergers and acquisitions in the insurance industry and the emergence of non-traditional competitors such as banks, mutual fund companies and investment advisory firms. This is the first book to analyze the determinants of firm performance in the life insurance industry by identifying the `best practices' employed by leading insurers to succeed in this dynamic business environment. The book draws upon data from insurer financial statements as well as upon an extensive survey of life insurer management practices and strategic choices in distribution systems, information technology, mergers and acquisitions, human resources and financial strategies. Generic strategies such as cost leadership, customer focus, and product differentiation are analyzed as well as strategic practices specific to the insurance industry. Best practices are identified by measuring the economic efficiency of insurers and by comparing firms across the industry. Both cost and revenue efficiency are measured relative to best practice efficient frontiers consisting of the industry's dominant life insurance firms. Economies of scale and the effects of mergers and acquisitions on efficiency are also analyzed. Financial strategies are examined with specific reference to pricing policy, valuation of assets and liabilities, and the current state of firm-level risk management systems. The benchmarks established are the result of extensive fieldwork that identifies key financial risks and methodologies to both measure and manage them at the firm level. The results discussed in the book indicate that firm performance is significantly correlated with management practices and strategic choices. Thus, life insurers can improve profitability by adopting optimal combinations of strategies. The book contains important new material on the effects of strategic choices in product distribution systems, information technology, mergers and acquisitions, human resources, and financial risk management policies. In the area of efficiency, the methodology provides a new approach for identifying peer groups of insurers and measuring the performance of individual insurers relative to their peer group. On the topics of risk and pricing, new insights are offered relative to current methodologies and in regard to areas where improvement is clearly warranted. The book concludes with an analysis of the future opportunities and challenges in the life insurance industry facing managers, and the strategic options available to them to cope with these changes.

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Inside This Book (learn more)
First Sentence:
The life insurance industry in the United States is at a point of dramatic evolutionary change. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
dealing insurers, asset accumulation products, expert underwriting system, market power index, net tangible value, direct writing insurers, exclusive agency system, downsizing researchers, individual term life, pure technical efficiency, market conduct issues, revenue efficiency, distribution system choice, economic valuation model, broad product range, life insurance firms, policyholder services, life insurance industry, narrow product range, efficiency scores, given insurer, unaffiliated companies, efficiency regressions, admitted assets, life insurers
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, United States, David Cummins, Journal of Finance, Tillinghast-Towers Perrin, University of Pennsylvania, Goldman Sachs, Insurance Survey, Total Mean, Northwestern Mutual, Sharon Tennyson, Wharton Financial Institutions Center, Efficiency Figure, Journal of Financial Economics, Liquidity Level, Society of Actuaries, Wall Street, Comparison of Frontier Efficiency Methods, Sloan Management Review, Staff Demand, Survey Report, Best's Review, Fair Value of Insurance Liabilities, Industry Resource Group, Kluwer Academic Publishers
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