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Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence in Organizations) Paperback – September 22, 2002

ISBN-13: 978-0415249140 ISBN-10: 0415249147

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Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence in Organizations) + Appreciative Living: The Principles of Appreciative Inquiry in Personal Life + The Answer to How Is Yes: Acting on What Matters
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Product Details

  • Series: Complexity and Emergence in Organizations
  • Paperback: 208 pages
  • Publisher: Routledge (September 22, 2002)
  • Language: English
  • ISBN-10: 0415249147
  • ISBN-13: 978-0415249140
  • Product Dimensions: 6.1 x 0.4 x 9.2 inches
  • Shipping Weight: 11.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #633,360 in Books (See Top 100 in Books)

Editorial Reviews

Review

Must of the thinking about orgazational change suggests that we can choose and design new futures for our firms. Questioning this idea, this book also describes an approach to change and development informed by a complexity perspective..
–Business Horizons

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8 of 8 people found the following review helpful By G. de Groot on May 11, 2008
Format: Paperback
Patricia Shaw wrote a great book because it gives a completely different view on the contribution of the "change" consultant to organizational change. Don't introduce models and schemas but initiate and fuel conversations in the organization not as a planned event but as a way of working. The strong point of this book is that Shaw lets the reader look into her consultant kitchen and takes you along with her "discoveries". It is a must read for every consultant with an urge to initiate all kind of change initiatives in organizations. And it is the most concrete example of the where the complexity 'school' from Ralph Stacey stands for I could find.
I have only one objection to this otherwise fantastic book. Shaw finds it necessary to set herself aside from all the other alternative change approaches in her last chapter. I would have liked this book even more if she just had skipped that chapter.
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Format: Kindle Edition Verified Purchase
Thought provoking, action inspiring! Patricia brings a complexity lens to organization development and facilitation. I recommend it to organization development practitioners looking to expand their capacity to support change.
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Dr. Shaw's work hopefully will re-ignite more action research in transformative organizational change.

There is a long thread of academic conversation that suggests major change is vastly complex and chaotic to say the very least. Predetermining the endpoint in major business change/re-engineering has proven to be highly unsuccessful for decades. New thinking about lasting change is called for. Dr. Shaw, in reflecting on her consulting experiences highlights these issues and, at the same time, offers an approach/mindset that change agents should seriously consider.

I can personally attest to the efficacy of such a stance in affecting change.

Jeff Marsh Ph.D.
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5 of 8 people found the following review helpful By H. Rawlinson on March 1, 2007
Format: Paperback
I really enjoyed this book. It is very readable and very practical. I have a Masters Degree in Complexity Theory and this book beautifully complimented my understanding of the power of conversations to get to the deeper complexity of issues and the limitations of our traditional workplace meetings. I have been pushing for a conversational structure to my meetings at work (I work in organisational development), discussion and development groups that I run outside work and in my interpersonal relationships.
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0 of 6 people found the following review helpful By D. V. Hernandez on November 2, 2009
Format: Paperback Verified Purchase
The book arrived on time and in great condition! I was very pleased with the purchase and price.
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