Customer Reviews


3 Reviews
5 star:
 (1)
4 star:    (0)
3 star:
 (2)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


7 of 9 people found the following review helpful:
5.0 out of 5 stars Gets to the heart of the matter
This excellent text on change management focuses on the role that human nature and psychology play in management, and offers wise advice on how to implement significant change, such as in the transition from a project management based organization to a TQM or balanced scorecard (continuous) management process, or to support business process improvements or...
Published on May 9, 1999

versus
2 of 2 people found the following review helpful:
3.0 out of 5 stars Some Good Stuff if Your Patience is Strong Enough
As a student of change and one who writes and consults on the subject I found this pretty academic and full of theory. These folks get connected at the top of companies and then feedback to everyone what they observe from the mountaintop. What they dont seem to consider is whats happening along the way up - since they fly with the executives. There are a few scraps in...
Published on December 18, 2002 by G. E. Kugler


Most Helpful First | Newest First

7 of 9 people found the following review helpful:
5.0 out of 5 stars Gets to the heart of the matter, May 9, 1999
By A Customer
This review is from: Changing the Essence: The Art of Creating and Leading Fundamental Change in Organizations (J-B US non-Franchise Leadership) (Hardcover)
This excellent text on change management focuses on the role that human nature and psychology play in management, and offers wise advice on how to implement significant change, such as in the transition from a project management based organization to a TQM or balanced scorecard (continuous) management process, or to support business process improvements or reengineering. It is optimistic and helpful -- and short enough to give to your senior managers. Get several copies and pass around; this is a low-cost/low-risk way to get change management started in your organization.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 2 people found the following review helpful:
3.0 out of 5 stars Some Good Stuff if Your Patience is Strong Enough, December 18, 2002
This review is from: Changing the Essence: The Art of Creating and Leading Fundamental Change in Organizations (J-B US non-Franchise Leadership) (Hardcover)
As a student of change and one who writes and consults on the subject I found this pretty academic and full of theory. These folks get connected at the top of companies and then feedback to everyone what they observe from the mountaintop. What they dont seem to consider is whats happening along the way up - since they fly with the executives. There are a few scraps in here if you have time to find them. Average at best.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


1 of 2 people found the following review helpful:
3.0 out of 5 stars too abstact, June 14, 2003
By A Customer
This review is from: Changing the Essence: The Art of Creating and Leading Fundamental Change in Organizations (J-B US non-Franchise Leadership) (Hardcover)
This book is too abstact for practitioners. I recommend "Strategic Organizational Change" by Beitler. Beitler is a practitioner.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Most Helpful First | Newest First

This product