Best Books of the Month Shop Men's Shoes Learn more nav_sap_SWP_6M_fly_beacon Janet Jackson All-New Amazon Fire TV Grocery Amazon Gift Card Offer blacklist blacklist blacklist  Amazon Echo Starting at $49.99 Kindle Voyage Shop Now STEM Toys & Games

Customer Reviews

5.0 out of 5 stars1
5 star
4 star
3 star
2 star
1 star

Your rating(Clear)Rate this item
Share your thoughts with other customers

There was a problem filtering reviews right now. Please try again later.

on June 8, 2009
This book is now my guidebook for getting change done within my business.My employees have bought into the processes described in this book.Since we have started implementing the changes that the book described I have noticed an increase in performance in my employees,also I have noticed an increase in sales which is one of the most important things I have taken from the book.
Eric Ladwig
Ups Store Owner Livonia MI
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.