Customer Reviews

Chantal Stainless Steel 1.8-Quart Loop Teakettle

5 star:		(6)
4 star:		(5)
3 star:		(0)
2 star:		(4)
1 star:		(15)

 

 

It's a neat looking teakettle, holds a lot of water and does a great job of pouring (some don't - believe it or not). The spout cover can be locked open or held partially open and the handle stays relatively cool. Our one problem was the exact opposite of the other reviewer's: it didn't whistle at all! I blew through the little harmonica lid and it made noise (maybe not up to Bob Dylan standards, but it did make noise). We called Chantal customer service and they said it was a common problem. He told us to loosen the screw that holds the harmonica against the spout and it would seal better and whistle. So (being Mr Fixit) I took the whole thing apart, stretched the little spring that holds the harmonica down, turned the screw out a bit and now it seals better and whistles. Not deafening but clearly audible. So now it works, but the Chantal guys need to recalibrate the laser controlled high tech assembly robots at their cutting-edge manufacturing facility in Thailand. Uh-huh.

I just received this kettle in the mail. I've boiled three pots of water (increasing volume each time) and haven't heard a peep out of this thing. Amazing. How hard is it to sell a functional whistling kettle? Steer clear of this model. I'm sending my back.

Nice tea kettle. I find that if I place the lid carefully so that it seats and clicks in, the whistle will work, otherwise there is not enough steam pressure to create the (albeit unusual) whistle sound.

Part II--A month after i wrote the above, the whistle went totally silent. I've tried to fix it but I'm not as handy as the guy who wrote that he took the whole thing apart. I have a million things to take care of and--call me crazy--I expect my tea kettle to more or less take care of itself.

I'm taking it back. C'est tout! I can't change my rating on this form but I would have to give it no stars at all.

I have had this Tea Kettle for about 1 year and this second time the whistle won't blow. Burns up if you can't hear the whistle. Followed all the recommendations about lid, etc. and it doesn't blow. Had it replaced by Chantal and this is the second one that won't blow. Back to the drawing board. They can't blame us for not being able to operate a tea kettle, but maybe it takes a genius to boil water after all.

Just what I wanted in looks, size, performance, with one dramatic exception. That whistle. The first time I used it I was looking out the window to see what could be causing such a loud alarm only to find to my shock that it was coming from the kettle. If you're a bit hard of hearing, this may be the tea kettle for you. If you want something softer, definitely not for you. It sounds just like the citywide alarm that goes off every Tuesday at Noon here, though the sound of the kettle whistle will probably only carry as far as your puzzled neighbors. But other than the whistle, this is a beautiful kettle, thoughtfully and ingeniously designed.

I purchased this tea kettle based on aesthetics since I was not familiar with the brand. The handle gets too hot to touch with your bare hand, even just before the water reaches boiling point. You will burn yourself before you make it to your cup. Do not spend the $50 on this poorly designed tea kettle and demand better design for the money. Mine is quickly going back for a refund.

This tea pot is garbage, nice looking, but after only a couple months the whistle stopped working and you end up burning the pot, so now it's discolored. There is a serious design flaw with the lid, I am a 40 year old male and have trouble getting the top on or off. Seams like heat warps the lid and makes it very very difficult to remove or replace. My opinion is to avoid this tea pot.

I purchased two of these kettles, one for my wife, and one for my sister for Christmas 07.
Ours failed to whistle regularly and last week the plastic parts melted. I called my sister to see if hers was working and she indicated that after the first week of ownership hers had failed to whistle and had also melted and she had thrown it away rather than ask me for receipt.

When you read reviews here about the whistle not working - believe them. Even the review that is titled "Keep a lid on it" in response to the whistle complaints is revised by the original reviewer who found that the lid is NOT the problem but that the whistle just fails very early on.

Pass on this product. It is poorly made, potentially hazardous, and NOT backed up by the company.

Loved the pot - nice design - easy pour
Problem is- it quit whistling - I returned it. Over cautious but we had a fire a few years back and I could not worry about a coffee pot causing another one. I wish they made one just like it that worked

So i just bought this exact same tea kettle from bed bath and beyond yesterday for the same price, I chose this one first off because it is 18/10 stainless steel, secondly I liked the look of it and the ease of lifting the whistle cap with the lever.
So I go ahead and heat up the tea kettle to see if what everyone here says is true, that it "does not whistle!" Well, for me, it whistled, but it was a very low quite sound, you can only hear it if you are only standing right in front of it which defeats the whole purpose of the whistle. If i was upstairs or in another room, I would not hear this! So it is true, the whistle does not work! This product is sorry, piece of junk. Shame on chantal, really disapointed for $50 you get this crap quality?!?! Im returning it and getting the kitchen aid one.