If you're trying to get your company on the path to greatness, you'll eventually face a crisis where you'll need to use advice from this chapter.
I understand confronting the brutal facts means don't be overly optimistic so much that you don't pay attention to the bullet coming at you.
I'm wondering what separates people into the 3 groups affected by a crisis: never recover, recover to normal, recover to better than before?
Furthermore I'm wondering how you evaluate where you are in those groups, and how to move yourself to the last group so you emerge better than before. Is it all positive self-talk and disciplined thought?
i.e. how do you never lose faith that you'll win, no matter how long it takes, especially when you are up against some hard situations?