Because each person's monitor has different colors set, the product printing inks also have a little color deviation, if you are very concerned about the mat must 100% be same color as you saw in your monitor, please buy with caution, that is impossible mission for us, but we will try to make it as best as we can, our old customers feedback will help you know how we did before.
Our mats can be customized according to your pictures (Pictures size must bigger than 1600 x 1000), please contact Tamatama League by email.
This product will be shipped by USPS e-Packet from China, normally it takes about 7 to 14 business days to the U.S.(TRACKABLE). About 1% order packages may be delayed by U.S. customs in off-season (5% in holiday season) for certain reasons that we can't control. If you order product as gift for birthday or Christmas, please consider if you could accept delay situation.
If our order was delayed or lost by carrier, we will contact you within a few days by emails to resolve order problem, we will take risks for you, so please don't forget check Amazon emails. Unless you are satisfied with our items and services, we're going to re-send or refund you. We will make an effort to improve our services. If you have any problem please contact Tamatama League at anytime, thank you.