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Product Description
When we first launched the OnOff Mug at the end of last year, we had no idea that it would go so ballistic. But the fact is, that everywhere people loved it and commented on it. The comment we read over and over again was this: 'why don't you make a HotCold version?' Well, we don't want to be told that we aren't listening, so here it is, ready.
At plain sight it is a standard black mug as they come a dime a dozen and in big white letters it say COLD. Nothing fancy, but once you add the hot beverage of your choice, the mug changes color and is turning white and in big black letters it states: HOT
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Most Helpful Customer Reviews
13 of 17 people found the following review helpful:
1.0 out of 5 stars
Interesting Products, Terrible Service,
By JJ (Ellicott City, MD United States) - See all my reviews
This review is from: Charles & Marie Hot Cold Mug
DO NOT ORDER FROM CHARLES & MARIE! I'm one of many who have had a bad experience ordering from them. The products were really tempting so I ordered several months ago and thankfully, I received my order (unlike quite a few other people, even less lucky than I), but they sent an item in the wrong color and I decided against keeping it regardless of whether they'd send the correct color or not.
I sent it back and they didn't credit me for the return. So they might as well have not sent it to me in the first place. Tried to get it touch with them about it and haven't heard from them since. Now, their customer service number listed on the website is out of service and they're rated with an F from the BBB. Short the cash I had chalked up to buy the item, I'm wishing that I hadn't ordered from them in the first place.
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