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Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, substandard services and an arrogant attitude [Unabridged] [Paperback]

Guido Thys (Author)

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Book Description

Publication Date: April 9, 2009

A step-by-step guide to get rid of those annoying creeps that keep you from doing your own work. Hilariously written, but packed with painful truths. 78 pages jam-packed with techniques we all suffer when we are customers, and enjoy when we are on the suppliers' side. Written by Europe's foremost influential expert and speaker on customer service, Customer Relationship Management and Customer Experience Management. It is tongue-in-cheek but at the same time puts the finger on dozens of weak spots in every organization. A new way of looking at known defects..... This is the black&white edition.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } A step-by-step guide to get rid of those annoying creeps that keep you from doing your own work. Hilariously written, but packed with painful truths. 78 pages jam-packed with techniques we all suffer when we are customers, and enjoy when we are on the suppliers' side. Written by Europe's foremost influential expert and speaker on customer service, Customer Relationship Management and Customer Experience Management. It is tongue-in-cheek but at the same time puts the finger on dozens of weak spots in every organization. A new way of looking at known defects..... This is the black&white edition.

Product Details

Paperback: 76 pages
Publisher: BookSurge Publishing; 1st edition (April 9, 2009)
Language: English
ISBN-10: 1439235112
ISBN-13: 978-1439235119
Product Dimensions: 9 x 6 x 0.2 inches
Shipping Weight: 5.9 ounces (View shipping rates and policies)
Amazon Best Sellers Rank: #5,163,692 in Books (See Top 100 in Books)

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Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

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