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Cheap: The High Cost of Discount Culture [Hardcover]

Ellen Ruppel Shell
3.8 out of 5 stars  See all reviews (71 customer reviews)


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Book Description

July 2, 2009
An Atlantic correspondent uncovers the true cost-in economic, political, and psychic terms-of our penchant for making and buying things as cheaply as possible

From the shuttered factories of the rust belt to the look-alike strip malls of the sun belt-and almost everywhere in between-America has been transformed by its relentless fixation on low price. This pervasive yet little examined obsession is arguably the most powerful and devastating market force of our time-the engine of globalization, outsourcing, planned obsolescence, and economic instability in an increasingly unsettled world.

Low price is so alluring that we may have forgotten how thoroughly we once distrusted it. Ellen Ruppel Shell traces the birth of the bargain as we know it from the Industrial Revolution to the assembly line and beyond, homing in on a number of colorful characters, such as Gene Verkauf (his name is Yiddish for "to sell"), founder of E. J. Korvette, the discount chain that helped wean customers off traditional notions of value. The rise of the chain store in post-Depression America led to the extolling of convenience over quality, and big-box retailers completed the reeducation of the American consumer by making them prize low price in the way they once prized durability and craftsmanship.

The effects of this insidious perceptual shift are vast: a blighted landscape, escalating debt (both personal and national), stagnating incomes, fraying communities, and a host of other socioeconomic ills. That's a long list of charges, and it runs counter to orthodox economics which argues that low price powers productivity by stimulating a brisk free market. But Shell marshals evidence from a wide range of fields-history, sociology, marketing, psychology, even economics itself-to upend the conventional wisdom. Cheap also unveils the fascinating and unsettling illogic that underpins our bargain-hunting reflex and explains how our deep-rooted need for bargains colors every aspect of our psyches and social lives. In this myth-shattering, closely reasoned, and exhaustively reported investigation, Shell exposes the astronomically high cost of cheap.


Editorial Reviews

From Publishers Weekly

Atlantic correspondent Shell (The Hungry Gene) tackles more than just discount culture in this wide-ranging book that argues that the American drive toward bargain-hunting and low-price goods has a hidden cost in lower wages for workers and reduced quality of goods for consumers. After a dry examination of the history of the American retail industry, the author examines the current industrial and political forces shaping how and what we buy. In the book's most involving passages, Shell deftly analyzes the psychology of pricing and demonstrates how retailers manipulate subconscious bargain triggers that affect even the most knowing consumers. The author urges shoppers to consider spending more and buying locally, but acknowledges the inevitability of globalization and the continuation of trends toward efficient, cost-effective production. The optimistic call to action that concludes the book feels hollow, given the evidence that precedes it. If Shell illuminates with sharp intelligence and a colloquial style the downside of buying Chinese garlic or farm-raised shrimp, nothing demonstrates how consumers, on a mass scale, could seek out an alternative or why they would choose to do so. (July)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

"That cycle of consumption seems harmless enough, particularly since we live in a country where there are plenty of cheap goods to go around. But in her lively and terrifying book "Cheap: The High Cost of Discount Culture," Ellen Ruppel Shell pulls back the shimmery, seductive curtain of low-priced goods to reveal their insidious hidden costs. Those all-you-can-eat Red Lobster shrimps may very well have come from massive shrimp-farming spreads in Thailand, where they've been plumped up with antibiotics and possibly tended by maltreated migrant workers from Burma, Cambodia and Vietnam. The made-in-China toy train you bought your kid a few Christmases ago may have been sprayed with lead paint -- and the spraying itself may have been done by a child laborer, without the benefit of a protective mask.

"Cheap" is hardly a finger-waggling book. This isn't a screed designed to make us feel guilty for unknowingly benefiting from the hardships of workers in other parts of the world. And Shell -- who writes regularly for the Atlantic -- isn't talking about the shallowness of consumerism here; she makes it clear that she, like most of us, enjoys the hunt for a good deal. "Cheap" really is about us, meaning not just Americans, but citizens of the world, and about what we stand to lose in a global economic environment that threatens the very nature of meaningful work, work we can take pride in and build a career on -- or even at which we can just make a living.
-Stephanie Zacharek, Salon.com

"This highly intelligent and disturbing book provides invaluable insight into our consumer culture and should be mandatory reading for anyone trying to figure out our current financial mess. As Shell proves, the hunt for cheap products has hurt us all. Highly recommended for smart readers." -Library Journal

"Diligent, useful cultural criticism, akin to Eric Schlosser's Fast Food Nation and Tom Vanderbilt's Traffic."
-Kirkus Reviews


"I just finished Cheap: The High Cost of Discount Culture by Ellen Ruppel Shell and I am now both disgusted and totally freaked out. Ed is hosting a round table discussion on this one in the coming weeks which I am a part of so I won't go into too much detail here but really, Shell has done an outstanding job of bringing together all the facets of our need to buy cheap: food, clothing, furniture, etc. She doesn't just talk Wal-mart (in fact she doesn't talk much about Wal-mart at all) but she does talk IKEA and Red Lobster and China and the history of discount shopping in our country (Woolworths, etc.) which is truly fascinating. Beyond all the info though, Shell's writing style is utterly and completely top notch. This is popular history/culture at its finest and after you read it, you will approach every single purchase you make with a high level of suspicion.

  We have been roundly manipulated folks, for our entire lives. And while we all kinda know it, you have to read Cheap to really appreciate it. Staggering stuff."
-Colleen Mondor, reviewer for Booklist, Bookslut, Eclectica Magazine and the Voices of New Orleans

"Talk about timely!-in the midst of our economic confusion, Ellen Ruppel Shell talks good sense about cost, price, value-about what constitutes a bargain, and about what makes for a (literal) steal."
-Bill McKibben, author of Deep Economy

"Americans have always loved a good deal. But, as this courageous book argues, that love has evolved into a destructive obsession. Shell shows through in-depth reporting that our never- ending hunt for discounts has fed a plethora of social ills. And by moving our production to the world's lowest-cost labor markets, we have scarified such basic values as handcraftsmanship and product integrity. As Cheap ably proves, you get what you pay for."
-Dana Thomas, author of Deluxe: How Luxury Lost Its Luster

"There is no free lunch. Ellen Ruppel Shell powerfully argues that we have paid a high price for buying cheap goods. Hers is compelling story that will hopefully convince Americans that making different choices as consumers can fundamentally change our society-and the world."
- Lizabeth Cohen, author of A Consumers' Republic

"Around the world, people are being forced to reconsider the very idea of prosperity, and to ask what kind of wealth matters most and can be sustained. Cheap appears at just the right moment to enrich this discussion. This history of discounting and bargain-mania will change the way shoppers think about their next trip to the mall. As an examination of the global effects of the quest for rock-bottom prices, Cheap an important addition to arguments about America's economic future. This is a valuable book for a troubled time."
-James Fallows, author of Postcards from Tomorrow Square

"More stuff for less! -the American recipe for material well-being. Now Ellen Ruppel Shell takes a hard look at this apparently simple notion and finds it isn't so simple after all. Cheap pulls apart the old economic verities and subjects the glib new promises of Wall Street and globalization to scrutiny. How did we find ourselves in our current mess? Shell finds part of the answer in our confused ideas about what, exactly, is a bargain price."
-Charles C. Mann, author of 1491

Product Details

  • Hardcover: 320 pages
  • Publisher: Penguin Press HC, The; First Edition edition (July 2, 2009)
  • Language: English
  • ISBN-10: 159420215X
  • ISBN-13: 978-1594202155
  • Product Dimensions: 6.3 x 1.1 x 9.2 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (71 customer reviews)
  • Amazon Best Sellers Rank: #567,560 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
207 of 220 people found the following review helpful
5.0 out of 5 stars Insightful and Well Researched July 13, 2009
Format:Hardcover|Amazon Verified Purchase
I like to read in bed and because the Wife is sensitive to light, I have bought numerous battery operated reading lights - all made in China. No matter what brands I purchase or how much I spend, within a couple of months the lights break and I'm left using a flashlight to read in bed until I go out and buy another. A reading light is quite a simple device consisting of a battery, LED, and wires all linked together in a circuit. This circuit is then encased in plastic, metal or a combination of the two. Although simple, these lights break within a few months. Sometimes the cases break, other times the soldering fails somewhere in the circuit. I try to repair them but the repairs inevitably fail after a few weeks. Over the past 5 years alone I have probably spent $150 on reading lights.

After reading Cheap: The High Cost of Discount Culture by Ellen Ruppell Shell I now understand that my frustration is the result of the replacement of quality goods by shoddy ones made in China in order to maximize profit and minimize expense. This exchange of shoddy for quality has happened as Americans have pursued low price at the expense of all else. We save money in the short term by pursuing low prices but lose much in the process including long lasting quality goods and decent paying jobs.

Shell writes for the Atlantic and is a professor of journalism at Boston University. Throughout the book I searched for Shell's anti-capitalist bias, but didn't find it anywhere. Instead she writes "Trade is and must be free," and believes that regulation and unionization is not the answer to our obsession with low prices. She quotes Adam Smith liberally and suggests that Smith himself would not be pleased with the junk on the shelves of America's superstores.
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44 of 45 people found the following review helpful
5.0 out of 5 stars I'm Too Poor to be Cheap August 13, 2009
Format:Hardcover
CHEAP opens: "This book is about America's dangerous liaison with Cheap. In a market awash with increasingly similar-even identical-goods, price is the ultimate arbiter, the lower the better." Shell admits that she has always been a sucker for discount come-ons, but writes: "it's not about thrift. The craving for bargains springs from something much deeper. Low price is an end and a victory in itself, a way to wrestle control from the baffling mystery that is retail.
Alas, that control is largely illusory..."

There is so much in this book it's hard to compress into a few words, but safe to say that everyone will learn something new. It begins with history: You've heard of Frank Woolworth but you probably didn't know that he practically invented the low wage, high turnover model for retail workers. You've heard of White Sales, but you probably don't know why John Wanamaker invented them. You know about bar codes and container ships and shopping carts, but you might not know how they transformed retail.

Cheap shows that price is more than a number, it's a powerful emotional trigger that gets us to buy or not depending on a number of easily manipulated but poorly understood (by us) factors. High "reference" prices compel us to buy things we otherwise would not, under the mistaken impression that we're getting a good deal. "Shrouding" helps us overlook the true price of our purchases, and the right "framing" can fool us into thinking that a mattress or piece of jewelry is our heart's desire, when really it's just a bad deal. And don't get me started on outlet malls!

Cheap food (I work in the food industry and the observations on shrimp farming are spot-on), cheap furniture (oh no, Ikea too?
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25 of 28 people found the following review helpful
2.0 out of 5 stars Not the Analysis I Expected October 21, 2010
Format:Hardcover
This book covers to exhaustion the fact that we ARE cheap, giving histories of the likes of Walmart, Ikea, and outlet malls and their role in our discount culture. I think we all knew that. I hoped to find an analysis of what that attitude is doing to our culture and our future. Is it hurting us? Is it the boon to our economy that we think it is? Does outsourcing cheap production overseas free us up for more leisurely service industries, or does destroying our manufacturing base ultimately cut the legs off the middle class? Where will our cheapness lead us - down or up? That analysis is conspicuously absent. Only in the final chapter does she take a tentative stab at it. I only labored through this book to find answers to those questions. If you're looking for answers, skip it. Find another.
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11 of 11 people found the following review helpful
5.0 out of 5 stars What an amazing insight December 21, 2009
Format:Hardcover
I have to share my recent experience. My mother and I went to a local Italian restaurant for lunch, to which we had never been, as I was in the mood for chicken piccata (chicken in a white wine and butter sauce). As we entered, we past their all-you-can eat buffet table which looked somewhat interesting but it was not what I came for.

After we're seated, our waiter tells us the buffet is $9.99. I saw the menu's chicken piccata priced at $13.99. Immediately, I found myself WEIGHING the pros and cons of the buffet, even though I had no real desire for it.

My mind went through the PRO side: the buffet was cheaper than the chicken piccata; there was more variety than "just" one dish; it would give me a greater sampling by which to judge the restaurant.

Then the CON side: pasta that stays in buffets usually becomes mushy (hate that); it did not have the piccata dish; I really did not want spaghetti, macaroni, or some other dish with mussels.

I admit I was ABOUT TO order the buffet (because it was cheaper) when my mother said that she was going to order eggplant parmesan (not from the buffet). Somehow, that "snapped" me out of the buffet and I ordered what I really wanted: the chicken piccata.

This book has inspired me greatly, as I now see with much greater clarity the "system" we live in. I have also been remembering how many, many, many times, I have wanted one thing, but made a different decision because another thing was at a lower price. The experience at the Italian place was astonishing, as even though I was 3/4 done with your book, I feel into the "cheap trap"----- almost.

This book is marvelous... and also ominous, as I "get" how what happens in China affects us here.
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Most Recent Customer Reviews
5.0 out of 5 stars A cautionary tale on buying cheap stuff
This book is an excellent analysis of how stores manage to deliver ever-cheaper prices -- and whether it's something we, as citizens, should support. Read more
Published 3 days ago by S. Goldstein
5.0 out of 5 stars great research and information
they really took the time to do their research and find historical references, It open my eyes to human nature and why we are living this hell of economy now...
Published 15 days ago by Charles
5.0 out of 5 stars Enlightening but also depressing!
Was really dissapointed to hear how destructive IKEA is as a company. Great book to help us make more informed decisions as consumers.
Published 27 days ago by Karin M
4.0 out of 5 stars 3.5 stars
I picked up Cheap from the library and found myself learning a whole lot about our consumer based society and marketing techniques. Read more
Published 3 months ago by Raven DeLajour
1.0 out of 5 stars CHEAP.....exactly what the title states...
This is possibly the most boring book I have ever read in my life. It drags from page one to the last page. Read more
Published 3 months ago by Vachel
4.0 out of 5 stars Great ideas but could be better developed
Well worth reading if you wonder about where consumerism is taking us. Whether you are interested in economic, ecological, social or geo-political issues, or all of these, this... Read more
Published 3 months ago by DavidOz
5.0 out of 5 stars A must read for every business owner!
If you are in any business selling retail or services this book is an essential read. I cannot praise it enough for explaining very simply what the cost of discounting is on... Read more
Published 5 months ago by A. Presotto
1.0 out of 5 stars Bias Conclusion: A Labor Union Pamphlet
The book is good up to about the last two chapters. It described history of retails development in the United States very well. Read more
Published 6 months ago by J. Loo
1.0 out of 5 stars Terrible book
It's a boring book. It's interesting to understand more about the American society of consumerism, but it's SO boring. I wouldn't suggest it to a friend.
Published 6 months ago by Amanda
2.0 out of 5 stars interesting reporting, sometimes poor analysis, no answers
There is a lot of good information in this book about the history of retail, ikea, shrimp farming, etc. But when the author starts to analyze the facts it is occasionally painful. Read more
Published 14 months ago by Son of Byford
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I'm not buying this book until it hits the bargain books section.
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Sep 1, 2010 by Patrick P. Brennan |  See all 4 posts
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