Most Helpful Customer Reviews
6 of 6 people found the following review helpful:
5.0 out of 5 stars
An excellent resource for collectors, and management!, January 14, 1999
This review is from: The Check Is Not in the Mail: How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers (Hardcover)
Author Leonard Sklar knows his stuff. From his background in collecting, managing collectors, as well as leading seminars on the subject, he shares a wealth of knowledge on the business of collections. As well as 'what to do', Leonard is right on in covering the areas 'you shouldn't go', or more particularly, waste your time. The chapter on training & motivating collectors is well worth the purchase price of the entire book.
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9 of 11 people found the following review helpful:
1.0 out of 5 stars
Don't waste your time buying, The Check is not in the Mail, July 4, 2000
This review is from: The Check Is Not in the Mail: How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers (Hardcover)
I purchased this book for my dental practice and found that it was a waste of time and effort. The reading was dull and uninformative. I had the feeling that this author was not in tune with the times. The information was stale, and boring. My financial director found a better book that has controlled our delinquent accounts receivable,entitled COLLECT YOUR MONEY. Now this book is worth its weight in gold.
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5.0 out of 5 stars
Great info in this book, June 11, 2010
This review is from: The Check Is Not in the Mail: How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers (Hardcover)
It's not a modern book (published in 1990) but definitely a great read/reference for the beginning entrepreneur. I've learned quite a bit from it. And sheesh-- the price is a no brainer.
Any small business owner has faced reluctant-to-pay-in-full clients. Author Leonard Sklar has some great tips about asking for money firmly without pissing people off-- which often is enough to get them to pay in full.
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