Most helpful critical review
20 of 23 people found the following review helpful
on December 13, 2008
I ordered 2 of this mount and started to set up the first one. When I realized there were missing parts, I left a voicemail and email, and received zero response. This leaves one wall mount virtually useless because it's the hooks holding up the tv that are missing. I can't believe I spent double the money for only one wall mount that works. I'd gladly take some follow-up contact and the missing parts!
The mount that was usable was perfectly fine and is holding up a 40" Sony Bravia TV. It seems sturdy enough, but to tilt the tv out to reach the plugs in the back, you basically have to unscrew these bigs screws on the bottom and ask someone to hold the tv away from the wall. So to me, the tilt feature is not really a realistic feature. Again, it's worth it because I just want it to hang on the wall.
As for the mount I received with missing parts, I would gladly go down to the local hardware store and try to rig the mount to work, but I was planning on hanging a 50" plasma Panasonic tv with it, so I would prefer having the original hooks I need.
You definitely need to figure out the size of the screws you'll need for the back of the tv, but buy the same screws at least one size smaller and one size bigger, just in case. You can always take them back, but when I tried to hang it with what I thought was the correct size screw, I had trouble getting it through the holes on the mount. The directions suggest using a hammer, but I'm not going to hammer anything into the back of my flat-screen LCD tv-- sorry. In other words, putting the mount up is probably going to be a little frustrating, but for the price, it's worth it. If you don't get all the parts, add one point to the seller for getting rid of a useless mount, but if it all works out, you'll be happy.
I would have given it four stars had both mounts work, and only taking off one star for not really being able to tilt. But since only one of the mounts had all the parts, I took off two more stars, bringing it down to two stars.