Customer Reviews

Chelsea 4-Drawer Dresser in Cherry

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The quality of the dresser is fair-poor. It's fairly flimsy, but overall I like the drawer space and the cubbies. We also use this as a changing table. We keep the diapers and all the wipes, diaper cream, etc in baskets in the cubbies - it makes things very accessible. It was fairly easy to assemble. The doors slam loudly, but we just purchased some small sticky, foamy-like pads at home depot and placed them on the corners of each drawer so that when you close them they wouldn't bang shut; it has helped.

First, the "Baby Furniture Store" shipped us the wrong dresser (Amelia 4-Drawer Dresser in Cherry). The outside of the wrongly shipped package stated "Amelia 4-Drawer Dresser in Cherry", but to give benefit of the doubt we opened the package to confirm it was the wrong thing - which indeed it was the wrong dresser. Upon contacting "Baby Furniture Store" by the only listed contact - an e-mail address - to tell them they shipped the wrong item, the then proceeded to tell us that indeed both the "Amelia" and "Chelsea" dressers were the same item. This was false advertisement as the dressers as showed by them had different pictures, different order numbers, and different names. We informed them of their errors, included links to their posted pictures, the order numbers as listed, and threatened to go to CSN if they couldn't provide the shown item (Chelsea 4-Drawer Dresser in Cherry). Then "Baby Furniture Store" through e-mail apologized, instructed us the procedure to ship the wrong item back (which they paid for) and shipped us the correct item.

On assembly, the instructions for placing the dresser drawer guides was reversed. Screwing the guides in is one of the first steps in the instructions. Upon realizing this fact after we had completed assembly and unable to slide the drawers in, we had to unscrew the guides and switch sides - which was rather difficult on an assembled housing. On assembly of the dresser drawer itself, a cam-lock used to hold the drawer together broke in half. We contacted the manufacturer (Baby Appleseed) and they sent us a new cam-lock.

Now, we are happy with the product, but the whole experience was not enjoyable.