Customer Reviews


12 Reviews
5 star:
 (8)
4 star:
 (2)
3 star:    (0)
2 star:    (0)
1 star:
 (2)
 
 
 
 
 
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Best Looking Cubs Hat, Ever
Purchased the hat as a gift for my brother-in-law who is a huge Cubs fan. The hat was so distinctive I knew he wouldn't have it -- so, the perfect gift. I was very impressed with the quality of the material and construction. The design is great, particularly because it is quite low-key -- you really need to look at the logo to figure it out. Very special hat -- great...
Published on November 11, 2008 by M. Hill

versus
1.0 out of 5 stars Awful customer service
So I ordered a size Large as a gift for Christmas. As I ordered I realized that there were only a few left and was happy I ordered in time. When I got it in the mail it was a size medium, definitely not going to work. I contacted the company to get it resolved asap in time for Christmas and all I have received in return is an automated refund and then email to print out...
Published 1 month ago by Sarah


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4 of 4 people found the following review helpful:
5.0 out of 5 stars Best Looking Cubs Hat, Ever, November 11, 2008
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This review is from: Chicago Cubs 1914 Cooperstown Franchise Fitted Baseball Cap (Apparel)
Purchased the hat as a gift for my brother-in-law who is a huge Cubs fan. The hat was so distinctive I knew he wouldn't have it -- so, the perfect gift. I was very impressed with the quality of the material and construction. The design is great, particularly because it is quite low-key -- you really need to look at the logo to figure it out. Very special hat -- great gift!
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3 of 3 people found the following review helpful:
5.0 out of 5 stars Love it!, February 26, 2010
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The advertisement for this cap was very accurate... great fit and classic style. Really happy w/ it!
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Baseball Cap of QUALITY, December 13, 2008
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This product was made of superb quality material and workmanship. One of the best caps I have ever purchased and would recommend it to all. Be sure to give your correct hat size as there is no adjustment available which adds to the comfort of the cap. It fits snug on your head and keeps your warmth inside your body. It is also fun to see if others can notice that it is a Chicago Cubs cap. A real conversation piece.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Great product. Great company., July 5, 2011
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I purchased this hat for my boyfriend. He loves it. This company is great. I'd suggest going to s hat store to size this hat so that you know what size you need!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Good Fit and Quality Construction, February 3, 2010
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The hat seems true to size and is well made. My kids love the old-timey logo and strangers in checkout lines express their condolences for the Cubs when they see the hat.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars My new favorite hat., November 24, 2009
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That's saying a lot considering I have a couple of hundred hats. It's the perfect lazy day, running errands hat. This hat fits excellent. The quality of materials and construction is excellent. Cubs fans love it and are jealous that I have it. Fans of other teams really enjoy and appreciate it. Don't buy this hat if you don't like people staring at you though. It tends to generate a lot of conversation with strangers. Great hat all around.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Durable and Comfortable, June 15, 2009
This review is from: Chicago Cubs 1914 Cooperstown Franchise Fitted Baseball Cap (Apparel)
Very easy to sum up. Distinctive, comfortable and durable. I love the fit on their hats and it's amazing how many people ask about the old Cubs logo. That could be a positive or negative depending on your mood.... Overall completely satisfied with this hat.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Nice Cap, May 5, 2009
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Nice cap if you're looking for something a little different than the "C" logo. Cap is well made and is holding up well. The look of the cap will only become more authentic looking as it wears down in time.
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1.0 out of 5 stars Awful customer service, December 22, 2011
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So I ordered a size Large as a gift for Christmas. As I ordered I realized that there were only a few left and was happy I ordered in time. When I got it in the mail it was a size medium, definitely not going to work. I contacted the company to get it resolved asap in time for Christmas and all I have received in return is an automated refund and then email to print out a return label to ship back the wrong product. No actual email from the company...only automated responses. I also noticed there are no more larges left...perfect. So instead of apologizing or even talking to a real person about how this could be resolved I now have no Christmas gift to show thanks to this company. Will not ever purchase from again!

The hat itself...was fine... unfortunately the company needs to send it's HR to business school.
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1 of 2 people found the following review helpful:
4.0 out of 5 stars LOVE this hat, November 30, 2009
This review is from: Chicago Cubs 1914 Cooperstown Franchise Fitted Baseball Cap (Apparel)
This hat fits on my head so well. The creators must have found a mold of my head when they were designing it. Which, now that I think about it, is kind of weird. Did someone break into my home and take a mold of my head while I was sleeping? That's a little disconcerting. I might have to call the BBB on this Twins company...

Until I find out about how they got keys to my house I'm only going to give them 4 stars.
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