Customer Reviews

Child's Kangaroo Costume (Size:12-18 Months)

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2 star:		(1)
1 star:		(1)

 

 

I was very unimpressed with this product. It was hard and itchy and uncomfortable. It was sized much smaller then true size. It was way too expensive for the quality. It is not a brand or product I would every purchase again.

First, this comment is for the size 4-6 that this item was originally sold as, which was the size I needed. By the time I received it and tried it on the 14 days(according to their return policy) to let them know the sizing was inaccurate had passed. Then, after calling to let them know I needed to return, they said it was too late. I couldn't get in contact with them and they never returned my call for the RMA number required to return. Then the 30 days to return had passed by 1 day when I finally got in contact with them. I filed a claim with Amazon and they had said I didn't do what I could on my part and I am now out $45 and a costume that fits a 12-18 month old. Oh, maybe Amazon forced them to change the size since this is not their first complaint. This company has horrible customer service!