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Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
5.0 out of 5 stars
They worked with me for the right size,
By Don Millard (Denver, CO) - See all my reviews
This review is from: Chimney Balloon® 36"x15" Inflatable Fireplace Draft Stopper (Large Chimney Pillow®) (Kitchen)
I had bought a smaller chimney balloon thinking that I would put it up a long ways in the chimney flute. That plan didn't work out as I couldn't reach that spot with my arm. I emailed the company I bought it from here on Amazon about my dilemma, and a lady called on the phone and had me walk through measuring lower.She told me I needed this 36x15 balloon and I should put it in the fireplace smoke shelf. She mailed me the new larger size and a return envelope for my smaller balloon. She didn't even charge me the price difference (the larger one was more $). The new one worked great and closed off the flue. I was very grateful for the exceptional service.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
It did what i needed it to do,
By Erica Dove (charlotte, NC) - See all my reviews
This review is from: Chimney Balloon® 36"x15" Inflatable Fireplace Draft Stopper (Large Chimney Pillow®) (Kitchen)
I have a brick gas fireplace in a guest bedroom that doesn't have the fake log kit in it anymore. There is just a nub where the gas line ends. So I dont use the fireplace, and the trouble was there is not metal damper in there at all. I bought one of these flue balloons to basically plug the hole that is just sitting there open all the time. I blew up the balloon easy-shmeezy with an air mattress pump. (Yeah, im not huffin and puffin on this big balloon.) It made the room warmer, and that is all I wanted.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Amazing customer service,
By rm25 (NY) - See all my reviews
This review is from: Chimney Balloon® 36"x15" Inflatable Fireplace Draft Stopper (Large Chimney Pillow®) (Kitchen)
Purchased 36x15 balloon through their website. I had a very hard time getting it in place. I probably ended up scraping it in the process, because the balloon would not hold air for more than a few days. I emailed Chimney Balloon last night. Within 12 hours someone called me, walked through my chimney dimensions (which were a little unsual). He offered a free replacement with a custom sized balloon!
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