Choosing Civility: The Twenty-five Rules of Considerate Conduct (Hardcover)

by P.M. Forni (Author) "Here we are at the end of the century, drifting through a heroless age..." (more)
Key Phrases: civil workplace, United States, Recent Bride

Editorial Reviews

Product Description
Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion.AUTHORBIO: Dr. P.M. Forni teaches civility and Italian literature at Johns Hopkins University. He is the co-founder of The Johns Hopkins Civility Project (1997 - 2000).His series of commentaries, Speaking of Manners, is aired by the National Public Radio-affiliate station in Baltimore. Among the media outlets that have reported on his work on civility are The New York Times, The Washington Post, The Times of London, the BBC, CNNfn and elsewhere. He lives with his wife Virginia in Baltimore, Maryland.

About the Author
Dr. P.M. Forni teaches civility and Italian literature at Johns Hopkins University. He is the co-founder of The Johns Hopkins Civility Project (1997 - 2000). His series of commentaries, Speaking of Manners, is aired by the National Public Radio-affiliate station in Baltimore. Among the media outlets that have reported on his work on civility are The New York Times, The Washington Post, The Times of London, the BBC, CNNfn and elsewhere. He lives with his wife Virginia in Baltimore, Maryland.

Product Details

• Hardcover: 208 pages
• Publisher: St. Martin's Press; 1st edition (February 28, 2002)
• Language: English
• ISBN-10: 0312281188
• ISBN-13: 978-0312281182
• Product Dimensions: 7.1 x 5.1 x 1 inches
• Shipping Weight: 9.6 ounces (View shipping rates and policies)
• Average Customer Review: 4.6 out of 5 stars See all reviews (20 customer reviews)
• Amazon.com Sales Rank: #377,711 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

33 of 33 people found the following review helpful:

5.0 out of 5 stars Thoughtful book that will make your life more enjoyable, November 3, 2002

By	Blaine Greenfield "eclectic reader" (Belle Meade, NJ) - See all my reviews (TOP 500 REVIEWER)    (REAL NAME)

Read and thoroughly enjoyed CHOOSING CIVILITY by
Dr. P.M. Forni, a professor who teaches civility and Italian
literature at Johns Hopkins University . . . it is a little but
thoughtful book that I strongly recommend to anybody looking to
make life both easier and more enjoyable . . . we all find ourselves surrounded by those we perceive as inconsiderate (never us,of course!) . . . but how can we manage to live with such people?

Forni presents lots of useful examples, as well as advice,
on how to answer that question . . . in addition, he provides
25 rules that readers are urged to at least ponder . . . some
of them are as follows:
Acknowledge others
Be inclusive
Be agreeable
Apologize earnestly and thoughtfully
Avoid personal questions,
Don't shift responsibility and blame

While all these might seem basic, in reality, they
are quite a bit trickier to follow . . . but Forni
got me thinking about them, and that's a good
thing . . . now to actually implement them into
my daily existence, well . . . that's something
I can at least work toward!

There were many memorable passages; among them:
Healthy young men from two Harvard classes of the early
1950s were asked to fill out a questionnaire that would
assess how close they were to their parents. A check of
their medical records 35 years later yielded intriguing data.
One hundred percent of the men who had reported low levels
of closeness to both parents had been diagnosed in the following
years with serious diseases such as heart disease and duodenal
ulcer. Among those who had reported good, warm relationships with both parents only 47 percent had been similarly diagnosed.

A colleague tells me over the telephone that she went to Florida for a vacation. Instead of asking her how her vacation was, I hasten to tell her how I feel about Florida. I quickly add what I like to do when I am there. And finally, I break the fascinating news that I was there two years ago, didn't go last winter, but hope to return the next. The result: my colleague's
experience and feelings get lost completely in my inane
and self-centered rambling.

It's Saturday morning and you are not planning
to go out all day. Do you have to shave? Do you
have to wash your hair? Do you have to wear clean
underwear even if that means doing a load of laundry
because you underwear drawer is empty? Maybe you
want to shave, wash your hair, and wear clean underwear,
because you wouldn't be comfortable otherwise. But
you may need and incentive. If it's hard to do the
grooming just for yourself, do it for those who share
your home. No one will be physically closer to you
for a longer time than your companion, your spouse,
and your family. Make sure that your body care is
such that it adds to their pleasure in being with you.
Let's disabuse ourselves of the rather common
notion that although we are expected to be well
groomed in public, there is nothing wrong with a little
private slovenliness. This is part of a larger assumption
that good manners in general can be forgotten
when we are with those closest to us. On the contrary,
being civil to them is one of the most concrete ways
to show them that we love them.

And, lastly, with respect to how long a visit should be,
I chuckled at his use of Jane Austin's witty observation:
"It was a delightful visit--being much too short."

46 of 48 people found the following review helpful:

4.0 out of 5 stars A Good Book, but Needs More on Dealing with Incivility, June 1, 2003

By	biz_buzz "biz_buzz" (United States) - See all my reviews

Dr. Forni addresses a root problem in our ailing society: civility is on the wane. Scads of people act rudely, crudely and indifferently without hesitation; it's as automatic to them as eating and breathing. Forni gives us 25 thoughtful rules of conduct to become a civilized person and by reading them, allow us to take a hard look at ourselves to make sure we are not part of this burgeoning incivility problem.

Forni also comments on different aspects of civility: why is it in such short supply? He hits the nail on the head: we all "live among strangers." Incivility is much safer when we are dishing out rudeness to someone we do not know. Indeed, if we know someone, it may stop our rudeness in our tracks (as Forni conveys in an amusing way).

All that said, I hope the book comes out in a second edition, with the following improvements:

* Dr. Forni's text occassionally sounds too eriudite and scholarly. Much of the book avoids this textbookish tone, but not all. I am sure Forni would readily agree we want as many people as possible from all walks of life to pick up this book and read it cover to cover!

* The book is strong on how to be civil, but light on advice on how to deal with incivility. (Sadly, the clods out there who desperately NEED to read this book won't.) Forni observes that one need not be a doormat with a uncivil person, but rather convey firmness in a civil way. Exactly how one can effectively convey such firmness in the face of uncivilized behavior is not sufficiently answered in this book.

All in all, Forni fills a gaping void by addressing the issue of incivility in our society. As Forni states, good manners make for better quality lives. For that reason alone, anyone should be willing to give civility a chance.

32 of 33 people found the following review helpful:

5.0 out of 5 stars Civility is Strength! Choose it!, March 29, 2002

By	Dan B. (Baltimore, MD USA) - See all my reviews

Psychotherapists often work with clients who, for a variety of reasons, just can't seem to get along with other people. Teachers of psychotherapy work with trainees who are learning how to get along with their clients. Families face questions about how to help things run smoothly and how to help children behave better.

P.M. Forni's small but mighty new reference, Choosing Civility, is the only book I can recommend to all readers. And if readers are open to his insights and willing to do things differently to improve their relationships at home and at work, Choosing Civility may be the only book they'll ever need.

Forni has produced a book that is at once smart yet accessible to a wide audience. It is full of concrete examples and personal anecdotes, and it is written in a warm, engaging tone that is usually impossible for academics to achieve.

Though it will eventually appear effortless, civility requires work - conscious effort guided by vision and perseverance. We "make" nice after all, but the practice of civility, as Forni's well-sourced text reveals, is the royal road to health and happiness. Not only is civility the path to personal contentment and connection, but it's good for business too. Often, nice guys do finish first.

We have been led astray into thinking that it is somehow more honest to be in touch with our feelings and blurt out whatever comes to mind to whomever we encounter rather than seeing training in etiquette as being training in sensitivity. Civility encourages strength and assertiveness, and it helps us find the tools to say the right thing at the right time to the right person, not everything to anyone. Civility will help people speak freely, not intemperately or abusively.

Choosing Civility offers many valuable relationship management strategies. Everything about relationships, in psychotherapy and beyond, is knowable. Choosing Civility is the ideal companion while we risk reaching out to our preferred visions of the future and ourselves.