21 of 21 people found the following review helpful:
1.0 out of 5 stars
DO NOT BUY THIS - BUYER BEWARE!!!!!, January 11, 2006
This review is from: Churchill China Chelsea Blue Willow 45-Piece Dinnerware Set, Service for 8 (Kitchen)
Second time around - going to quit and get a refund. No more dishes from Amazon. Amazon should consider suspending this vendor as the dishes were improperly packaged and labeled which led to dish breakage. Also no proof or materials enclosed that show if the plates are microwave or dishwasher safe or contain no lead.
Here is my note to Amazon customer service from the first try:
The Amazon box had a slit from top to bottom on one of its corners. It also wasn't properly labeled "i.e. glass, caution, or breakables" to warn the shipper of its contents.
Once I opened the main Amazon box, there were two cardboard boxes that were unlabeled by the manufacturer. On the product description it stated that the china was to come packaged in the manufacturer's original packaging - it wasn't. Both boxes looked like they had been opened previously.
The first box was packaged correctly and had cardboard separators with paper between each item.
The second box was a different story. I knew it was a bad sign when I lifted the box out and I heard a rattle. When I opened it the dishes were laid in there haphazardly with the cardboard separators all jumbled on the bottom so I know someone had already opened it and perhaps it was a return. I was surprised that only three saucers were broken considering the state of the packaging.
Further, I was disconcerted because I ordered the product because it was Churchill and made in England, as stated in the product description. It is misrepresented because the items I received said they were Wessex and made in Malaysia. The outside of the plain cardboard box stated it was made in Columbia! WHAT THE HECK????
I have been a loyal Amazon customer over the years and have been quite happy with my Amazon and Amazon marketplace purchases. This was my first disappointment. I will stick with non-breakables from now on.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
16 of 17 people found the following review helpful:
4.0 out of 5 stars
Made in Malaysia, but not a bad thing., April 2, 2006
This review is from: Churchill China Chelsea Blue Willow 45-Piece Dinnerware Set, Service for 8 (Kitchen)
I thought maybe I would be lucky and get the ones made in England. It looks like all of them shipped from here on out will be from Malaysia. With that in mind, you are not getting the several hundred dollar set as the list price indicates. Nevermind that though and look at what you do get.
You a get a very nice set for a very reasonable price. They get the job done in my household. They have held up over the several months I have owned them. No problems with scratches or anything like that. The heat nicely in the microwave. They are about 100 times better than the trendy junk I owned prior to this that cost as much. The feel is great and quality is very high. This is a good deal and a good reason to get rid of your old plates.
*UPDATE 05/07/08*
This dish set has yet to show much wear. I am still very happy with them, although the price has increased about 300% since I bought them.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
11 of 11 people found the following review helpful:
4.0 out of 5 stars
Great Set of Blue Willow, December 28, 2004
This review is from: Churchill China Chelsea Blue Willow 45-Piece Dinnerware Set, Service for 8 (Kitchen)
I got this set of Blue Willow China for Christmas and have been very pleased so far. It is of excellent quality and has done fine in both the dishwasher and microwave. It is true that some of the pieces are a little lighter than others but isn't noticable enough to bother me. I would definitely say this is a set worth owning.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No