Most helpful critical review
12 of 13 people found the following review helpful
Love the set.......but now have a chip in small pot!
on March 6, 2013
I bought this set in October of 2012. I loved it from the moment I started using it. It is attractive, sturdy, heats evenly and cleans so easily, it is unbelievable. Unfortunately, today (March 5,2013) I found a chip of paint missing on the bottom of the small sauce pan. It is the pan we use most, probably2 times per week, but it is stored separately, hand washed, hasn't been dropped or misused. It is just my husband and I, both retired. I put a call into Circulon who wants me to mail the pot in for their inspection. I offered to send them a photo of the pot and chip, but that is apparently too easy for me, so I have to package this pot, send it in and wait. The chip is disappointing, but Circulon's handling of the situation is more troublesome. I will repost after I have journeyed 35 minutes to the post office and heard back from the pot guru.
Ok, It is May 30th,, no communication from the company, but then this big huge box arrived. No note, shipping info, anything....just my new little sauce pan, wrapped like a china figurine inside. No chips on any of the other pieces have occurred and I really do love the set. I recommend the product, just don't think the company is much on communication.
Even with the above experience, I would still buy this set again....I like it that much.