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Cisco DPC3010 DOCSIS 3.0 8x4 Cable Modem

by Cisco
711 customer reviews
| 128 answered questions

List Price: $150.00
Price: $67.49 & FREE Shipping
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In Stock.
Ships from and sold by DOCSIS Networks.
  • Brown OEM Box, CD, Manual, USB cable, Ethernet cable and Power supply.
  • Hi-Speed USB
  • DOCSIS 3.0 Cable Modem
  • Cisco DPC3010
  • Note: verify that the device is supported by your ISP. Please contact your ISP with assistance in registering the device
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Product Description

Brown OEM Box Cisco Model DPC3010 DOCSIS 3.0 8x4 Cable Modem Cisco DPC3010 comes in Original Cisco Brown OEM Box, CD, Manual, USB cable, Ethernet cable and Power supply.

Product Details

Manual [PDF]
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • ASIN: B00723KZTY
  • Item model number: cisco dpc3010
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (711 customer reviews)
  • Amazon Best Sellers Rank: #4,879 in Electronics (See Top 100 in Electronics)
  • Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Most Helpful Customer Reviews

172 of 181 people found the following review helpful By lasersailor on September 20, 2012
I had been quietly despairing for some time about occasional service dropouts with Cox's Premier service tier. I've generally been happy with them for the past 10 years, even though they oversubscribe the heck out of my SoCal neighborhood. But, for the last 8 months my home's internet connection would "go away" between 10:30AM and 1:30PM for no obvious reason. Digital TV and VoIP service were not impacted. I figured it was a maintenance reset at the head end or some such thing. Then it started happening more frequently at any and all hours, and even though I'd sometimes call in a trouble ticket to Cox, the problem would clear itself after 15-30 minutes with no trouble found.

Finally I decided to swap out the old Ambit DOCSIS 2.0 modem for a new modem, even though I wasn't upgrading my service. This was the first time I had to buy a cable modem as all previous units were provided at no charge by Cox. So I griped a bit when I went into the Cox retail store and they told me that a) my problems would likely go away by upgrading to a DOCSIS 3.0 modem, and b) they'd be happy to sell me a DPC3010 for $79. A quick check online showed that Cox's price was decent, and that it would be immediately provisioned and ready to plug in by the time I drove home.

And indeed it was painless, plugging and playing without my having to call Cox service to register or authenticate the device. Not only is the DPC3010 providing 100% uptime, the upgrade to DOCSIS 3.0 hardware gives me a 3MB-5MB improvement in download speeds when compared with the old Ambit modem. And, the GigE interface to my Apple TimeCapsule router also seems to provide improved network speeds on both wired Ethernet and 802.11n wireless connections throughout my home. With 4+ months of use, I'm glad I made the purchase.
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104 of 110 people found the following review helpful By T. Sessoms on October 25, 2012
Verified Purchase
I wanted to get a new modem to replace one which was about 4 years old. Spent some time looking, and after comparing some similar units, I went with this one.

My primary concern was fitting under a certain price range, followed by good reviews. This model has good reviews across the board from various sources on the internet.

Since installing, network latency (browsing, ping times, etc) have been much more favorable. Browsing has been snappier, and this was noticed on several devices on the network. Ping times also dropped overall.

For me, I just wanted something a bit newer, and in doing so this product gave me a little bit of a performance boost. Really liking it.


* Cisco has a great reputation

* The modem supports the latest technologies, including gigabit

* Includes USB connectivity if you need it

* Setup was a breeze (see below)

* Compact size, no frilly case, it's very straightforward

* Includes an "online" LED indicator, unlike some modems which just show transmission of data or being connected to a cable


Not everyone's setup will be the same, as it varies by provider and personal computer network. My experience was pretty straightforward. My provider is COX Communications. Setting this modem up was pretty much an almost hands-off process with them.

I unplugged my old modem, and my router, and left them both off for 10 minutes, which is about how long it took to clean a spot in my closet for the new modem.

I plugged the modem and router together with the network cable, and then plugged the modem power in first, followed up a few moments later with the router power.
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30 of 33 people found the following review helpful By T. Stilwell on April 11, 2013
Verified Purchase
The short version is: I bought a used modem and almost mailed it back after three different reps couldn't get it provisioned over the telephone but then finally got it working by emailing Cox tech support at . See below for details:

I purchased a Cisco DPC3010 DOCSIS 3 8x4 channel cable modem in order to take full advantage of my 50/10 (down/up) Mbps plan. I bought it used from seller "Adams Cable Equipment", who state that they test and upgrage the firmware of their used modems. Shipping was free, so I was surprised when the package arrived only 36 hours after I placed the order.

The modem looks new, and when connected and powered on, all the LEDs showed it initializing (one at a time, blinking then solid green). It provided DHCP locally and I was able to see the info page ( in a web browser, same as for Motorola modems). The label says it was manufactured March 2012.

Unfortunately, Cox tech support was not able to provision it. I spent an hour on the phone, first with one tech, then was bumped up to a (Tier 2?) tech who said it must be that the MAC address didn't match.

The MAC address was listed in three places, a label on the back, another on the bottom, and on the web browser info page. Note that you need to give your ISP the plain "MAC" address, not the "USB MAC" address. I even copied and pasted from the info page and emailed the MAC address to Cox tech support and they confirmed that it matched what they had heard me read over the phone.

The firmware on it was pretty old (Nov 19 2009), so I googled a bit and called back the next day to ask if they could try flashing a newer or different firmware.
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