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10 of 10 people found the following review helpful:
1.0 out of 5 stars
Serious problems with this product, August 7, 2002
By A Customer
This review is from: Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer (Personal Computers)
I purchased this product 5 months ago, and after 2 returns I am trying to get my money back. In case you have any doubt whether to buy this product call Linksys sales (number available on their web site). I just talked a sales representative who says he doesn't recommend the BEFW11P1. It is a hybrid product and is not updated anymore. He says buy a separate Wireless AP/Router and print server. He recommended the BEFW11S4. If you want to understand the real pain of buying this product, here are the gorey details: 4/19 - 5/8: traded mails with Jennifer Cambay (12 mails total). She stopped answering 4/29. Sent 2 mails to ... that weren't answered. 5/13: Talked to Ricky. He approved an exchange. RMA #RH01015236 6/12: Talked to William who gave more suggestions that didn't work 6/21 Talked to technical support again. Second exchange approved. RMA #XH01121359 7/9 Talked to Jason. Called customer service to check status of exchange. Explained they are having shipping system problems. Should ship in next few days. 7/18 Called customer service again. Still shipping system problems. Should ship in next few days. 7/23 Replacement unit arrived 8/6: Talked to Hanam at 2nd tier technical support. Suggested anti-virus problems & interrupts. Didn't solve problems. 8/6: Talked to Tyler at technical support. Same suggestions as previously. He says to call back next day. 8/7: Talked to Carrie at technical support. She says to call sales or customer service to get money back 8/7: Talked to Linksys Sales. He says they don't recommend BEFW11P1 anymore. Hybrid product. Not updated anymore.
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9 of 9 people found the following review helpful:
3.0 out of 5 stars
good general performance, some problems, July 26, 2001
This review is from: Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer (Personal Computers)
I just received the BEFW11P1 wireless router on July 23, 2001. Installation was pretty straight forward. I just followed the instructions. My setup is a desktop PC with CAT5 ethernet, Dell Inspiron 8000 with Dell truemobile 1150 wifi card, & Hawking 5 port hub. Everything works as advertised, except, when I try to move large amounts of data the router locks up and no computer can network (wired & wireless). I have to unplug the router for a few seconds and it will work again. There is a firmware patch on the linksys site. I haven't yet tried it. As for the range, I have used it indoors 50 ft away with 3 walls in between, I still can get about 1Mbps.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars
DONT BUY THIS. Product discontinued, January 19, 2002
This review is from: Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer (Personal Computers)
Linksys makes great stuff, except this product has a critical design flaw. I buy Linksys products for my office, so this product seemed like a home-run. BUt, I spent 40 days, and 3 shippments, trying to get the router to not lock up. The bug is with its wireless port. It freezes up. Take my advice. Don't buy this. Go buy a SMC or DLINK instead.
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