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Cisco-Valet Plus Wireless Router

by Cisco
| 35 answered questions

Price: $137.00 & FREE Shipping. Details
In Stock.
  • Networking Equipment Features: 128-bit Wireless Encryption, WEP Security, WPA2 Security
  • Computer Platform Compatibility: PC, Windows, Mac
  • LED Lights: Power
  • LAN Ports: 4 port Gigabit Switch (10/100/1000)
  • WAN Ports: 1
8 new from $59.00 18 used from $20.42

Frequently Bought Together

Cisco-Valet Plus Wireless Router + Cisco AM10 Valet Connector USB Wireless Adapter + Cisco Valet AM10 300Mbps 802.11n Wireless LAN USB 2.0 Adapter w/Extension Cable
Price for all three: $161.98

Buy the selected items together


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Compare to Similar Items


This item: Cisco-Valet Plus Wireless Router
Customer Rating (527) (6716) (220) (2394)
Price $ 137.00 $ 89.99 $ 69.99 $ 19.99
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Electronica Direct Securifi Inc IPShop Amazon.com
Connectivity Technology wireless Wireless wireless wireless
Data Transfer Rate 300 megabits per second 2.4 GHz 300 megabits per second 300 megabits per second
Total Lan Ports 4 Information not Provided Information not Provided 4
Wireless Comm Standard 802 11 N 802 11 BGN 802 11 N 802 11 B
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Technical Details

  • Brand Name: Cisco
  • Model: M20
  • Hardware Platform: Pc
  • Connectivity Technology: wireless
  • Network Data Transfer Rate: 300 Megabits Per Second
See more technical details

Product Details

  • Product Dimensions: 10.9 x 8.5 x 3.2 inches ; 2.1 pounds
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B003B4AVSS
  • Item model number: M20
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (527 customer reviews)
  • Amazon Best Sellers Rank: #22,103 in Electronics (See Top 100 in Electronics)
  • Date first available at Amazon.com: March 31, 2010

Product Description

Product Description

Cisco Valet M20 Wireless Access Point M20 Wireless Access Points

From the Manufacturer

Product Description

Amazon.com Product Description

Introducing Valet Plus: The Surprisingly Simple Wireless Router

Valet Plus is the surprisingly simple wireless router that gives you the power to quickly and simply make your home wireless. Valet Plus gets you connected to the Internet in just three steps: plug in the included Easy Setup Key, breeze through a few simple screens, and start enjoying the freedom of wireless. Cisco Connect software, pre-loaded on the Easy Setup Key, lets you quickly link your other wireless devices and manage your home wireless with ease. Remember when going wireless required technical expertise and hours of effort? Not anymore--Valet Plus just works.

The Valet Plus wireless router makes it easy to connect all your Wi-Fi devices.

Sleek, modern styling combined with easy wireless set-up
Valet combines sleek, modern styling with easy
wireless set-up. Click here for a larger image.

Key Features

  • Valet Plus is the surprisingly simple wireless router that makes it easy to connect your computers, gaming consoles, smart phones, and other devices to the Internet.
  • Get set up in three simple steps: insert the Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless
  • Enjoy the speed and range of Wireless-N.
  • Link additional computers and other devices with easy-to-use Cisco Connect software.
  • Connect wired devices to Valet Plus for faster transfers of videos and large files.
  • Enjoy the expanded wireless range offered by Valet Plus--ideal for larger homes.
  • Use Cisco Connect's customizable Parental Controls to block unwanted websites or restrict Internet usage during certain hours.
As easy as 1-2-3

Set Up in Three Steps

Valet Plus gets you connected in just three simple steps. Gone are the days when wireless setup was a frustrating process with lots of complicated steps and confusing terminology. Simply insert the included Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless. It's that easy.

Get Everything Connected

Your Valet Plus wireless router empowers you to enjoy all the benefits of your wireless home. Surf the Internet on your laptop, print wirelessly from anywhere in the house, check your email from your smart phone, and even stream your favorite movies and TV shows to your HDTV. Valet Plus makes it all possible.

Set up in minutes
Set up in minutes with just a a few simple on-screen steps (see more screenshots from the set-up software).

Customize Parental Controls

Easy-to-use Cisco Connect software lets you set custom parental controls on the wireless devices in your home, so you can keep your children's Internet time safe and fun. Restrict Internet usage during certain hours, block unwanted sites, or ensure age-appropriate content with "Teen" and "Child" settings--and customize these controls by device. With parental controls, you're in charge.

Internet for Everyone

Cisco Connect makes it a breeze to give wireless access to visiting friends and family. Remember when getting a guest connected entailed finding a 15-character password you had jotted down on a piece of paper months earlier? Not anymore. Just open Cisco Connect, and with a few simple clicks of your mouse, you'll have a temporary password you can pass along to your guests--without having to share your personal passwords and private information. Managing your home wireless has never been this easy.

The Benefits of Valet Plus

Just like Valet, Valet Plus gets you set up in minutes and lets you manage your home wireless with ease. Valet Plus also offers better range for larger homes and faster transfers of videos and large files.

Other Valet Products

Valet
  • Create a wireless hotspot in your home and easily connect your computers, gaming consoles, smartphones, and other devices to the Internet.
  • Get set up in minutes: insert the Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless.
  • Connect additional computers and other devices with easy-to-use Cisco Connect software.
Valet Connector
  • Free yourself from the shackles of unnecessary wires by wirelessly connecting your desktop and laptop PCs to the Internet.
  • Get set up easily: insert your Valet Connector into the USB port of your wired device, and you'll be wireless in just a few minutes.
  • Enjoy wireless on the go: take your pocket-sized Valet Connector with you to connect your laptop to hotspots at coffee shops, hotels, and airports.

Customer Reviews

I called Customer Support and explained the problem.
Bob
All you have to do is open the box, plug in the "installation" flash drive and follow the easy step by step instructions!
Moochiesouthmain
I highly recommend this product -- easy setup, great reception, no hassles (so far).
S. Reznik

Most Helpful Customer Reviews

243 of 255 people found the following review helpful By val on April 3, 2010
I had a very old Airport base station and was having trouble connecting my DirecTv wireless adapter to it. I figured it was time to upgrade. I did a lot of research online and was worried about not being able to set up a new router using my Mac. I bought this router with high hopes of a quick set up. I was not disappointed. I had 2 Macbooks, a Wii, my TiVo DVR and the DirecTv system all working within 15 minutes. So far signal is great throughout my three story home. The router is in the basement and my husband is on the third floor Skyping away. I highy recommend this for anyone that wants a quick and easy setup with little hassles!
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333 of 355 people found the following review helpful By E. Willinger on April 19, 2010
Verified Purchase
Bought the Valet Plus to replace a Linksys G router that occasionally lost signal and that did not offer reliable coverage throughout my (not very big) apartment. Connecting 2 computers went smoothly, and range was definitely improved. Connecting 3rd computer produced error message but seemed to work anyway - attempting to add wireless Canon printer to the network caused another error message and connection failed. Called Cisco Support and was told, basically, that they don't fix printer problems; I insisted that was nonsense, since the product is sold as a "no-brainer" wireless solution and they had to help make it work. During conversation with service rep, the printer suddenly did recognize the Valet Plus (or vice-versa) and started working. Next day, connected iPhone successfully but printing failed again. This time, Customer Support dug a little deeper and checked the settings on the router. Then they told me I had to get a better driver from Canon since the router will only work with printers enabled for WPA/WPA2 security. When I asked why that wasn't listed on the box or anywhere else as a technical requirement for the product, the person had no answer - kept repeating that Cisco used "advanced" technology. After that useless call, I tinkered with the printer LAN settings and tried getting it to accept WPA (rather than WPA2) as security protocol. I was able to print again, but don't have confidence the problem is solved for good. So I have to choose whether to send back the Valet Plus or keep it and hope it works, accepting that I may have difficulty and that Cisco Support is pretty much not supportive at all. Be warned that "plug and play" may not be your experience with this item.

UPDATE: It seems that Cisco takes customer reactions pretty seriously.
Read more ›
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128 of 138 people found the following review helpful By Publius Cornelius Scipio on July 8, 2010
Verified Purchase
The Cisco Valet is, indeed, easy to set-up; there's only one very significant problem with the wireless network that it sets up - degraded and unacceptable download and upload speed. After setting up my Cisco Valet wireless service with my main desktop PC and a laptop, I noticed that web pages were exceedingly slow. I undertook some speed tests and discovered that my desktop PC was 50% slower when connected to my wireless network as to when it was connected directly to my Comcast modem even after ensuring that my laptop was not connected to the network and was powered off. I called Cisco customer service and the technician advised me that the problem was the "safe surf" attribute of the Cisco valet. After the technician took direct control of my computer and reset my wireless network, he indicated to me that the problem was solved. I then took back control of my computer and ran a speed test. The readings were absolutely the same. When I told the technician that a 50% degredation in service was just not acceptable, he countered with a mantra that as long as I was able to connect with the internet, that's all that mattered. After my protestation that that was not all that mattered, he put me on hold to confer with his supervisor. He then repeated to me that as long as I was able to connect to the internet, that's all that mattered. I determined that any further discussion was futile, advised him that I would be returning the Cisco Valet to Amazon as an inferior product and that a failure to notify the customer that he/she could expect a 50% degredation in service was an unacceptable business practice.
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46 of 51 people found the following review helpful By Peter on April 8, 2010
Verified Purchase
I had been using a 7 year old Linksys router that was impossible to lock. Not wanting to share my wireless connection with my neighbors I saw a review of the Cisco Valet and knew right away this was for me. The packaging is very impressive....reminds me of when I opened my iPhone box, but much bigger. Set up was a breeze, although I read conflicting instructions on how to do it. But I have a hunch it doesn't matter whether you insert the USB key first or connect the router to your modem before inserting the key.

The Valet recognized my iPhone immediately and all I had to do was type my Valet password (supplied by the Valet) into my iPhone.

Then I put the USB key into my wireless computer and that was a piece of cake. Took about 1 minute to connect to the router.

I guess each router gets its own fancy name....mine is "fancy dolphin", which I decided to keep. The setup does give you the option to change the name or password, but the instructions said something about having to reset the router manually. And I think you would have to update the USB key if you make changes. I decided not to change anything.

My only issue was trying to register the product with Cisco. On the registration screen it asks for a user name and password. Since I did not have either, it took several tries before I figured it out. You need to go the the Cisco homepage and register a username and password and then come back to the registration page.

One other issue was trying to figure out what the center button does. Our of curiosity I pressed it and it started flashing. Not knowing what was going on I unplugged the power and then back in and it reset it self to normal.

Instruction are all there on the Cisco web site...just in different places.

The router is sleek and easy on the eyes.

I would definitely recommend this product.
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See the Top Rated Wireless Routers in our Wireless Router Reviews.