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Cisco-Valet Plus Wireless Router

by Cisco

List Price: $129.99
Price: $129.86 + $5.99 shipping
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Cisco - Valet Plus
  • Networking Equipment Features: 128-bit Wireless Encryption, WEP Security, WPA2 Security
  • Computer Platform Compatibility: PC, Windows, Mac
  • LED Lights: Power
  • LAN Ports: 4 port Gigabit Switch (10/100/1000)
  • WAN Ports: 1
8 new from $124.88 11 used from $33.00

Frequently Bought Together

Cisco-Valet Plus Wireless Router + Cisco AM10 Valet Connector USB Wireless Adapter + Cisco Valet AM10 300Mbps 802.11n Wireless LAN USB 2.0 Adapter w/Extension Cable
Price for all three: $142.35

These items are shipped from and sold by different sellers.

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Special Offers and Product Promotions

Model: Cisco - Valet Plus
  • Buy Used and Save: Buy a Used "Cisco-Valet Plus Wireless Router" and save 74% off the $129.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee". See all Used offers.

Technical Details

Model: Cisco - Valet Plus
  • Brand Name: Cisco
  • Model: M20
  • Hardware Platform: Pc
  • Connectivity Technology: wireless
  • Network Data Transfer Rate: 300 Megabits Per Second
  See more technical details

Product Details

Model: Cisco - Valet Plus
  • Item Weight: 2 pounds
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B003B4AVSS
  • Item model number: M20
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (736 customer reviews)
  • Amazon Best Sellers Rank: #17,449 in Electronics (See Top 100 in Electronics)
  • Date first available at Amazon.com: March 31, 2010

Product Description

Model: Cisco - Valet Plus

From the Manufacturer

Product Description

Amazon.com Product Description

Introducing Valet Plus: The Surprisingly Simple Wireless Router

Valet Plus is the surprisingly simple wireless router that gives you the power to quickly and simply make your home wireless. Valet Plus gets you connected to the Internet in just three steps: plug in the included Easy Setup Key, breeze through a few simple screens, and start enjoying the freedom of wireless. Cisco Connect software, pre-loaded on the Easy Setup Key, lets you quickly link your other wireless devices and manage your home wireless with ease. Remember when going wireless required technical expertise and hours of effort? Not anymore--Valet Plus just works.

The Valet Plus wireless router makes it easy to connect all your Wi-Fi devices.

Sleek, modern styling combined with easy wireless set-up
Valet combines sleek, modern styling with easy
wireless set-up. Click here for a larger image.

Key Features

  • Valet Plus is the surprisingly simple wireless router that makes it easy to connect your computers, gaming consoles, smart phones, and other devices to the Internet.
  • Get set up in three simple steps: insert the Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless
  • Enjoy the speed and range of Wireless-N.
  • Link additional computers and other devices with easy-to-use Cisco Connect software.
  • Connect wired devices to Valet Plus for faster transfers of videos and large files.
  • Enjoy the expanded wireless range offered by Valet Plus--ideal for larger homes.
  • Use Cisco Connect's customizable Parental Controls to block unwanted websites or restrict Internet usage during certain hours.
As easy as 1-2-3

Set Up in Three Steps

Valet Plus gets you connected in just three simple steps. Gone are the days when wireless setup was a frustrating process with lots of complicated steps and confusing terminology. Simply insert the included Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless. It's that easy.

Get Everything Connected

Your Valet Plus wireless router empowers you to enjoy all the benefits of your wireless home. Surf the Internet on your laptop, print wirelessly from anywhere in the house, check your email from your smart phone, and even stream your favorite movies and TV shows to your HDTV. Valet Plus makes it all possible.

Set up in minutes
Set up in minutes with just a a few simple on-screen steps (see more screenshots from the set-up software).

Customize Parental Controls

Easy-to-use Cisco Connect software lets you set custom parental controls on the wireless devices in your home, so you can keep your children's Internet time safe and fun. Restrict Internet usage during certain hours, block unwanted sites, or ensure age-appropriate content with "Teen" and "Child" settings--and customize these controls by device. With parental controls, you're in charge.

Internet for Everyone

Cisco Connect makes it a breeze to give wireless access to visiting friends and family. Remember when getting a guest connected entailed finding a 15-character password you had jotted down on a piece of paper months earlier? Not anymore. Just open Cisco Connect, and with a few simple clicks of your mouse, you'll have a temporary password you can pass along to your guests--without having to share your personal passwords and private information. Managing your home wireless has never been this easy.

The Benefits of Valet Plus

Just like Valet, Valet Plus gets you set up in minutes and lets you manage your home wireless with ease. Valet Plus also offers better range for larger homes and faster transfers of videos and large files.

Other Valet Products

Valet
  • Create a wireless hotspot in your home and easily connect your computers, gaming consoles, smartphones, and other devices to the Internet.
  • Get set up in minutes: insert the Easy Setup Key to launch Cisco Connect software, breeze through the simple screens, and you're wireless.
  • Connect additional computers and other devices with easy-to-use Cisco Connect software.
Valet Connector
  • Free yourself from the shackles of unnecessary wires by wirelessly connecting your desktop and laptop PCs to the Internet.
  • Get set up easily: insert your Valet Connector into the USB port of your wired device, and you'll be wireless in just a few minutes.
  • Enjoy wireless on the go: take your pocket-sized Valet Connector with you to connect your laptop to hotspots at coffee shops, hotels, and airports.

Product Description

Cisco Valet M20 Wireless Access Point M20 Wireless Access Points

Customer Questions & Answers

Customer Reviews

I purchased a wireless router a few years ago that was very difficult to install and it didn't work most of the time. The setup was quick and easy and I've had now down time. Read more ›
I know this may not be the best one out there but it works very well in my home. The setup is as easy as can be. Read more ›
installation was easy, but the signals seem to be quite uneven and unstable. i've used linksys 2.4gh 54g router for years which constantly sent signal to dell studio 17… Read more ›
Setup was incredibly easy. It took absolutely no knowledge of routers. Read more ›
Set up was very easy. Works well. Read more ›
This is a great product, especially for the price. The setup is super simple! This is the second Cisco-Valet I have purchased and have loved them both. Read more ›
Use it to connect 8 wireless devices and 2 wired connections on my home network. The GB wired connection is fast. Read more ›
Seriously, ridiculously simple. The signal is excellent! We live in a townhouse and I'm able to use my iPod touch at my neighbor's house! Read more ›
We both use other computers wireless and without problem on this router. I have two story house and signal is strong throughout. Read more ›
I'm using it for…The connection strength is always excellent no matter what room of our house I'm in and I'm shocked at how much faster things download than with just 3G. Read more ›
Overall, I give the Cisco Valet 5 Stars - it's simple to set up, easy to customize the settings, and the signal is fast and strong. Read more ›
So far there has been no problems with it. Signal strenth is really good also. Signal strength is maximum throughout the house. Read more ›
No issues with how the router works or setting other devise to it. Just the range is bad and I live in a small home. Read more ›
I am glad I upgraded from my old wireless-G to…Not only was the set-up smooth and simple, but range is greatly improved and compatibility issues with newer Macs solved. V… Read more ›
The range was no greater than my previous 8 year old router and left me unimpressed. However, that range was still pretty good for most homes at about 60 feet away. Read more ›
The setup is quite easy, range is very good- upstairs bedrooms, downstairs living room, family room, and kitchen all covered, and is reliable so far except a slight… Read more ›
I'm sorry I spent the money to "upgrade" routers. I've gone back to my old one because the range is so poor on the Valet M20. They advertise it for a "big house". Read more ›
I would buy this product again as it is reliable and the range is good. Read more ›
A big plus for me. I also like the ease of use and parental controls are awesome! Read more ›
The…It created a mixed case alpha and numeric password that is very secure but hard to remember and manually enter (like on my ROKU box and Macbook Air and Android Phone). Read more ›
Bought this router 8 months ago and I have been happy with it because of its stable and strong…The security features looks good enough to be working from home occasionally. Read more ›
There is also a button on the router you can press that…(The program does select a rather random, long and non-memorize-able passcode) So this added feature is a huge plus. Read more ›
I bought this router for the AWESOME PARENTAL CONTROLS... The parental controls are crappy at best and an outright joke at worst. AND, Read more ›
One caution: the bundled Cisco…Unless this is absolutely necessary I would shy away from such changes: Cisco Connect has excellent control options that are easy to use. B… Read more ›
It was very easy to setup. However the coverage area was less than my old router and the speed was 3x slower. Read more ›
Easy to set up, provides great range throughout my home and my 1/4 acre yard too. I have it plugged into my cable internet and the speed is perfect. I bought a second one… Read more ›
Granted, plugging the included thumb drive made it easy. However, the reception and speed were much worse than my original OLD basic linksys. Furthermore, the reception… Read more ›
My wireless speeds are fast, a little hard to set up (no manual). Once I got it going it has been great. Read more ›
TV, PS3, laptop, iPhones, iPad with never any difficulty connecting. We have a cable modem hooked to it and speed is excellent. Netflix, Hulu, ESPN mobile, etc all work… Read more ›
After several months of use, I started researching why my internet speed was so low, about 1/2 of what I am paying for. I has to disable the firewall inside the router to… Read more ›
Love the ability to customize so many components of this unit, some beyond my capabilities, but Cisco customer service was great to work with when I had a little trouble on… Read more ›
Customer service is TERRIBLE! Ask to speak to a supervisor right away. Read more ›
I did call tech support and they walked me through every step, despite by dumb questions. The tech support was wonderful and once we got started the setup was very easy. It… Read more ›
Had to download new software for the installation. Customer support technician was somewhat difficult to understand at times. Read more ›
I did have to use customer support as my modem has an internal battery and I didn't know how to completely power it down. BTW, customer service is EXCELLENT. I was through… Read more ›
Fifth, while Cisco's support person was delightful and patient (I would give her 5 stars) I was on the phone with Support OVER 1 HOUR before finally successfully setting up… Read more ›
This Product arrived on time and in excellent condtion. If you want something inexpensive and simple to operate; this is the product for you. Read more ›
Easy to install (not as easy as they describe, need several times try). easy to use, works great and great value too. Read more ›
This is my first wireless router, I don't know much about the models of wireless router, but I know this one for me is very good. Easy to use, and fast. I bought this… Read more ›
This was easy to set-up, easy to use, and the signal is great. Read more ›
This router is easy to use and has increased my signal strength by at least 1 bar over my Netgear. I have been using it for 6 months now with absolutely no issues. Read more ›
I is a really good router. Easy to use and the instructions were so clear. So there was no problem setting up things at the very beginning. Read more ›
The price was very good and the performance has been flawless, the only exception being that my older netbook (which runs on Windows XP) can't access, but I don't use that… Read more ›
Shipping time was pretty good. Price was not bad either. Read more ›
I bought this to replace an old Linksys that would not cooperate with my new Canon printer. The price was the lowest I'd seen in my research (Best Buy, Office Depot). It… Read more ›
There should be more products like this on the market for non-techies like myself. Price was great and am very happy I purchased this router. It really works as advertised… Read more ›
good work good price but not instolation cd or information usb Read more ›
This was a replacement router for item no longer supported. It was very easy to install and for our purpose it is a great value to dollar price unit. It is doing everything… Read more ›
It was very simple to install and has been easy to maintain. Setting up networks was simple. Our new signal is clear and strong. Read more ›
I actually purchased this for my Aunt who knows very little about computers and just wanted a wireless network that was easy. The other reviews convinced me to buy it based… Read more ›
My…It took that long because I had to contact customer support with a question - I'd recommend it for anyone that thinks setting up a wireless network is too difficult. Read more ›
If you are a regular person (i.e. non-IT professional) needing basic home wireless networking, this is a great choice. Was recommended to me by a friend when I needed to… Read more ›
But I have to say, the EASY USB KEY is near worthless and actually made the system unstable/unusable. If you know the basics of home networking this is a GREAT ROUTER. If… Read more ›
The Cisco Valet is, indeed, easy to set-up; there's only one very significant problem with the wireless network that it sets up - degraded and unacceptable download and… Read more ›
This was the most ridiculously easy thing to set up and i was so…Even the settings/preferences interface is straightforward, extremely user friendly and easy to navigate. Read more ›
The operator connected through my system and was able to fix the problem fairly quick. It seems that the valet software doesn't play well with third party products. No… Read more ›
The included Cisco Connect software is great - most things you need to do with settings can be done from the program which is really simple and straight forward. Read more ›
I purchased this device specifically to set managed times for particular electronic devices used in our…The web interface is great and the initial setup seemed very simple. Read more ›
I did not try to add any…Cisco Connect provides a selection spot to update the Easy Key software and to make an extra copy of the Easy Key for convenience and safekeeping. Read more ›
functionality and web interface is understandable, it is always a little difficult to tell where the bottle neck is when there are 10 plus devices running off this little… Read more ›
It said it was easy to install, but what really caught my attention was that it didn't need a disc to install and just used…The design is great and doesn't take much space. Read more ›
Discussing the design the white color and overall design is nice. Standard 4 connections on the back, does not have a USB port for supporting network storage but to be the… Read more ›
In conclusion, overall this is by far the easiest wireless router I have installed. It has a nice sleek design that is not an eye sore. The signal range is average but the… Read more ›
The router can be easily modified through an interface to anyone who's owned any other Cisco router, and there are…Overall, a well designed unit that I would recommend. Read more ›
Nice product, love the design and the range of the router if anyone is looking for a good router, I would recommend this one for others as well!!! Read more ›
The boxes do not come with paper directions, so if there were connection issues, I…The directions for the installation come on screen and are clear with diagrams and words. Read more ›
Just plug in the router, connect the modem and plug the provided thumb drive in a wireless laptop or a desk…A very simple user screen opens that does everything for you. Read more ›

Most Helpful Customer Reviews

242 of 254 people found the following review helpful By val on April 3, 2010
Style Name: Cisco - Valet Plus
I had a very old Airport base station and was having trouble connecting my DirecTv wireless adapter to it. I figured it was time to upgrade. I did a lot of research online and was worried about not being able to set up a new router using my Mac. I bought this router with high hopes of a quick set up. I was not disappointed. I had 2 Macbooks, a Wii, my TiVo DVR and the DirecTv system all working within 15 minutes. So far signal is great throughout my three story home. The router is in the basement and my husband is on the third floor Skyping away. I highy recommend this for anyone that wants a quick and easy setup with little hassles!
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333 of 355 people found the following review helpful By E. Willinger on April 19, 2010
Style Name: Cisco - Valet Plus Verified Purchase
Bought the Valet Plus to replace a Linksys G router that occasionally lost signal and that did not offer reliable coverage throughout my (not very big) apartment. Connecting 2 computers went smoothly, and range was definitely improved. Connecting 3rd computer produced error message but seemed to work anyway - attempting to add wireless Canon printer to the network caused another error message and connection failed. Called Cisco Support and was told, basically, that they don't fix printer problems; I insisted that was nonsense, since the product is sold as a "no-brainer" wireless solution and they had to help make it work. During conversation with service rep, the printer suddenly did recognize the Valet Plus (or vice-versa) and started working. Next day, connected iPhone successfully but printing failed again. This time, Customer Support dug a little deeper and checked the settings on the router. Then they told me I had to get a better driver from Canon since the router will only work with printers enabled for WPA/WPA2 security. When I asked why that wasn't listed on the box or anywhere else as a technical requirement for the product, the person had no answer - kept repeating that Cisco used "advanced" technology. After that useless call, I tinkered with the printer LAN settings and tried getting it to accept WPA (rather than WPA2) as security protocol. I was able to print again, but don't have confidence the problem is solved for good. So I have to choose whether to send back the Valet Plus or keep it and hope it works, accepting that I may have difficulty and that Cisco Support is pretty much not supportive at all. Be warned that "plug and play" may not be your experience with this item.

UPDATE: It seems that Cisco takes customer reactions pretty seriously.
Read more ›
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147 of 157 people found the following review helpful By H. Cruz Febus on April 11, 2010
Style Name: Cisco - Valet
This is as close to plug and play as a wireless router gets. I was a little apprehensive about purchasing it because there are no product details outside the box. There is also no instruction manual inside but the USB key is prominently displayed. It simply instructs you to plug the USB key into the first computer. An onscreen guide walked me through the set up which consisted of plugging in a few cables. In less than five minutes the Cisco had set up a secure wireless network, a separate guest hotspot and sent me off to insert the USB key in any other computers I wished to connect to the network.
This is the ideal device for the person who just wants their electronics to work and is not interested in details. It is possible to access the configuration screen from the Cisco software or via the IP address but you're paying for the convenience of never having to look under the hood.
At the end of the process they reveal the name of your network and your password but there are no further instructions. I have not had a guest log on but I understand the process is similar to the login at a hotel. They actually have to open their internet browser and enter the password you provide on a welcome screen. A little more detail would have been nice.
The Valet includes 24 hour live tech support which I consider a big plus. The router has various lighted symbols flashing but none of them are marked. I called to find out what they were and had live assistance in less than a minute. The woman was very pleasant but scolded me when I asked about what looks like a power button in the middle. It seems you could lose your set-up if you press the button.
I have purchased many routers and this is by far the quickest and easiest to set up. The connection speed is also very good.
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125 of 134 people found the following review helpful By Publius Cornelius Scipio on July 8, 2010
Style Name: Cisco - Valet Plus Verified Purchase
The Cisco Valet is, indeed, easy to set-up; there's only one very significant problem with the wireless network that it sets up - degraded and unacceptable download and upload speed. After setting up my Cisco Valet wireless service with my main desktop PC and a laptop, I noticed that web pages were exceedingly slow. I undertook some speed tests and discovered that my desktop PC was 50% slower when connected to my wireless network as to when it was connected directly to my Comcast modem even after ensuring that my laptop was not connected to the network and was powered off. I called Cisco customer service and the technician advised me that the problem was the "safe surf" attribute of the Cisco valet. After the technician took direct control of my computer and reset my wireless network, he indicated to me that the problem was solved. I then took back control of my computer and ran a speed test. The readings were absolutely the same. When I told the technician that a 50% degredation in service was just not acceptable, he countered with a mantra that as long as I was able to connect with the internet, that's all that mattered. After my protestation that that was not all that mattered, he put me on hold to confer with his supervisor. He then repeated to me that as long as I was able to connect to the internet, that's all that mattered. I determined that any further discussion was futile, advised him that I would be returning the Cisco Valet to Amazon as an inferior product and that a failure to notify the customer that he/she could expect a 50% degredation in service was an unacceptable business practice.
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