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Cisco SPA 303 3-Line IP Phone

4.2 out of 5 stars 137 customer reviews
| 84 answered questions

List Price: $125.00
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Technical Details

  • Call Forwarding
  • Call Waiting
  • Caller ID
  • DC in Jack
  • Speakerphone

Product Description

Product Description

Cisco SPA 303 IP Phone SPA303-G1 336

From the Manufacturer

Small businesses need reliable, flexible equipment at a price that won’t bust the budget. When it comes to handsets for an IP telephony system, the Cisco SPA 303 3-Line IP Phone with 2-port switch and monochrome LCD display deftly meets the affordability and reliability requirements of any small business. The phone can be used with either Session Initiation Protocol (SIP) or Smart Phone Control Protocol (SPCP) and is supported with the Cisco Unified Communications 500 Series, the Cisco SPA 9000 Voice System, and many leading hosted IP telephony solutions. The SPA 303 includes an array of productivity-enhancing features and is covered by a Cisco standard 1-year hardware warranty.



The Cisco SPA 303 3-Line IP Phone features a 2-port switch and monochrome LCD.


The SPA 303 is easy to install and can be connected to the network via Ethernet or wirelessly.


Easily manage communications with the touch of a button
The Cisco SPA 303 can be used with such productivity-enhancing features as VoiceView Express and Cisco XML applications when used with the Cisco Unified Communications 500 Series in SPCP mode. Cisco VoiceView Express allows users to interact with their Cisco Unity Express voicemail box using the phone’s LCD and soft keys. This makes it much easier to manage personal mailbox options and notifications as well as send, listen to, record, and manage voicemail messages. Managing voice calls and communications more quickly and effectively makes employees more productive and frees up time to strengthen customer relationships.


Up and running—securely and quickly
With any Internet telephony system, security is a concern. The SPA 303 lays such concerns to rest with a password-protected system, password protection to access administrator features, and up to 256-bit Advanced Encryption Standard (AES) encryption. The SPA 303 also uses encryption protocols to perform highly secure remote provisioning and unobtrusive in-service software upgrades. Like its slimmer, more basic cousin, the SPA 301, the SPA 303 offers easy installation and setup, requiring fewer than 10 steps. And you can connect the IP phone to you network either via Ethernet connection or wirelessly (with the Cisco WBP54G Wireless-G Bridge). Remote provisioning tools include detailed performance measurement and troubleshooting features.



The SPA 303 supports remote provisioning and Web-based configuration.



Features include:

  • Supports 3-line business-class IP phone
  • Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
  • Features include dual-switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more
  • Provides easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
  • Supports both Session Internet Protocol (SIP) and Smart Phone Control Protocol (SPCP) with Cisco Unified Communications 500 Series
  • Includes a 1-year hardware warranty


What’s in the Box
  • Cisco SPA 303 IP phone, handset, and stand
  • Handset cord
  • RJ-45 Ethernet cable
  • Power adapter
  • Quick installation guide
  • CD



Product Information

Product Dimensions 14.5 x 2.2 x 11.3 inches
Item Weight 1.5 pounds
Shipping Weight 2.6 pounds (View shipping rates and policies)
ASIN B0041ORNJ2
Item model number SPA 303
Customer Reviews
4.2 out of 5 stars 137 customer reviews

4.2 out of 5 stars
Best Sellers Rank #7 in Electronics > Office Electronics > Telephones & Accessories > VoIP > Phones
Date first available at Amazon.com September 22, 2010

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

We purchased several of these for our small business.

Our VoIP service (voiSip, highly recommended), configured them via remote in about 2 minutes.

Everything simply works.

The only reason I give 4 stars rather than 5, is because there are some other brands that offer a bit more bang for the buck regarding features.

But if you just want a solid, basic, IP phone, this is a great choice!
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This phone works fine in an office environment, but it's not as friendly for home office users because it's finicky with certain firmware versions of popular consumer routers like the Linksys WRT54G. Also, make sure you understand that this particular version is NOT backlit, so don't get it unless your work area is very bright - the screen is hard to read in dim areas (get the 504G - better in all respects). Finally, if you need to upgrade the firmware, it's a bit painful because you have to upgrade to each firmware version in order, rather than just grabbing the latest.
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The manufacturer commented on the review below
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I've purchased three of these so far for my wife's law firm, and they are fantastic! Call quality is amazing, and the phone has a very intuitive configuration console (web based). It is compatible with all of the SIP / VoIP providers I've dealt with, including sipgate and Vocalocity.
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The manufacturer commented on this review(What's this?)
August 4, 2011
Hi Andy,

Thanks for the comments. We are glad to hear your SPA303 is working fantastically! We appreciate the positive feedback.

Thanks,

Diana
Cisco Small Business Team
In starting a new home based business, I bought one as recommended by my new VBPX service.
The phone has lots of great features, however, the DISPLAY IS TERRIBLE!
Since the display isn't back lit, you need to have a light shining on it "just right" or you can't read the display.
Recommend anyone looking for a VOIP Phone buy a model with back-lit display.
If wasn't for that, would have given it 4 or 5 stars.
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This phone is a pain and a hassle to upgrade its firmware. It came with old firmware and I have spent hours trying to upgrade, but to no avail, constant error message "Upgrade Failure: No response from SPA". The firmware that came with the phone is 5 versions old, and you can't just upgrade to the most current, you have to download and upgrade the previous versions first in order. Cisco's online support forum in cumbersome to navigate and inadequate. My other IP phone is a Yealink SIP T22P, I'll buy another one of them before Cisco, it was easy to upgrade Yealink's firmware and the web interface was much more intuitive, and it has a bigger, brighter, easier to read screen.
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Verified Purchase
Product shipped as promised and arrived early. Was exactly what I wanted. Would definitely order again. The phone worked well on my RingCentral service. Ringcentral had easy step by step instructions for setting up the phone. Great VOIP phone.
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I ordered this phone for a new employee at our firm. Currently 15 of our employees are using this model and it works very well for us. As some others have mentioned, it is not the most feature rich piece of equipment, but then again that isn't what its made for. The capabilities of this phone are fine for the employees that use them. The call quality is crisp, the speaker phone is loud, and the controls are easy to manage. The only complaint I have received is that there is no back-light on the screen but to fix this I advised the employees to make sure they were keeping all of the lights in the office on and I haven't received the same complaint again. We use these with our RingCentral phone service and setting up Cisco phones bought from a third party is no problem (contrary to what some of their sales reps will tell you). If you are looking for more than a basic phone I recommend checking out Cisco's SPA 508G which our Administrative staff use. The additional line capacity and extension module which allows you to view the presence of many additional lines is great for those who need to monitor and administer a heavy incoming call load. And for the Attorneys and management staff we use the SPA 525G which is nice for its color back lit screen and 8 line capacity.

Anyway, back to the 303 - the TL;DR is: If you're looking for a basic office phone at a great price that will work with your VoIP carrier - buy this phone.
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I highly recommend purchasing this phone through Amazon for RingCentral phone service. Initially, I had ordered the same exact phone (but with the RingCentral logo on it) through RingCentral. The phone cost twice as much, plus I had to pay for shipping, and it took nearly a week to arrive. I was able to get a refund through their Retention department without paying a restocking fee and once that was straightened out, it was very easy to have someone set this phone up to work with their system. I have been using this phone for a few weeks now and it works great.
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