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Cisco SPA 504G 4-Line IP Phone
 
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Cisco SPA 504G 4-Line IP Phone

by Cisco
4.3 out of 5 stars  See all reviews (18 customer reviews)

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Frequently Bought Together

Cisco SPA 504G 4-Line IP Phone + Linksys PA100-NA Power Adapter + Cisco 5-Line IP Phone (SPA 525G2)
Price For All Three: $343.75

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  • In Stock.
    Sold by GF LLC and ships from Amazon Fulfillment.
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  • Linksys PA100-NA Power Adapter $11.85

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    Eligible for FREE Super Saver Shipping on orders over $25. Details

  • Cisco 5-Line IP Phone (SPA 525G2) $212.95

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Product Details

  • Product Dimensions: 8.4 x 8.4 x 1.7 inches ; 2 pounds
  • Shipping Weight: 2.7 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B002HXW984
  • Item model number: SPA504G
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank:
  • Date first available at Amazon.com: September 14, 2004

Product Description

From the Manufacturer

The Cisco SPA 504G 4-line IP Phone provides small businesses a rich user experience with a monochrome backlit display for ease of use, aesthetics, and on-screen applications; HD voice for unsurpassed voice clarity; enhanced full duplex speaker phone for clear conversations across the desk; and an integrated switch port to connect your computer.



The phone’s monochrome backlit display offers quick and easy access to speed dials, a variety of settings, and on-screen applications.


Comprehensive Series of Phones
Cisco offers small business customers an extensive portfolio of phones. Being the global leader in voice over IP and Unified Communications, Cisco recognizes that you need options to make sure you have the right phone for the right workspace, employee, or job. In certain situations aesthetics are important, whereas in other situations durability, size, the number of buttons, or features are more important. No matter what your business needs are, the Cisco SPA 500 Series IP Phones have a product that will meet those needs while making your employees’ jobs easier.


Cisco SPA 500 Series IP Phones
Part of the Cisco Small Business Pro Family, the Cisco SPA 500 Series IP Phones are specifically designed for small businesses and are supported on all of the Cisco small business phone systems. The Cisco SPA 500 Series is a portfolio of affordably priced, reliable, stylish, easy-to-use phones for small businesses that need a smaller-size, Wi-Fi connected desk top phone, and Bluetooth.

The SPA 500 Series IP phones consist of:



HD Voice
You will receive increased voice clarity when pairing the Cisco SPA 504G with the Cisco Smart Business Communications System or an HD voice-compatible hosted phone service. With HD voice, the audible range of produced sounds is significantly greater than traditional phones. The Cisco SPA 504G provides an HD-capable speaker phone and handset for accurate delivery of voice sound that helps reduce fatigue on long calls and eases the experience for those frequently on the phone during the day. HD voice can also help make conference calls more productive by enabling participants to clearly hear and understand others on the call.



Easy to Use
The SPA 504G was designed to be used and operated with minimal end-user training. The phone has several lighted indicators that let users know when there is a message waiting for them, an extension is in use, a coworker is on the phone, or if they are on headset, speakerphone, or mute.

Below the backlight monochrome screen are four buttons that control digitally displayed soft keys. To reduce confusion and the need for additional buttons on the phone, these keys offer access to features that change based on the state of the phone: if you're on a call, off a call, on hold, or dialing, for example. There are also four backlit buttons that can be used for speed dials, shared lines, or other functions. Dedicated buttons for voicemail, hold, and phone settings provide easy access to common features.



Integrated Ethernet Switch Ports

The SPA 504G provides you with two switch ports that allow you to connect both your phone and computer to your network using a single Ethernet cable. When you plug your SPA 504G into any data jack on the network, the phone will maintain its profile, speed dials, and user settings. This eliminates the need for a technician if you need to shuffle equipment around. And by having the phone and the computer on the same cable, you will reduce your cost to add new users by minimizing the need for multiple cable drops.


Compatible Phone Systems
Recommended: Cisco Unified Communications 500 part of the Cisco Smart Business Communication System

Other Systems: Cisco SPA 9000 Phone System, Hosted IP Telephony Solutions from Service Providers, and Asterisk based Open Source IP PBXs                                                                                      



Included Power-over-Ethernet functionality allows you to place the business phone in locations that don’t have direct access to an electrical outlet.

Features Include:
  • Supports four phone lines
  • Full-duplex Speakerphone, headset, message waiting indicator, dynamic softkeys for phone functions
  • 4-way navigation key to easily scroll through phone features, call history directories, and on phone applications
  • Dedicated buttons for Mute, Headset, Speakerphone, Volume, Hold, Menu settings and Voicemail access
  • Integrated Ethernet switch port to connect a computer and reduce cable cost
  • HD Voice for unsurpassed voice clarity and enhanced speaker quality
  • Support for up to two Cisco SPA 500S Expansion Modules, which provide an additional 64 phone lines
  • Monochrome backlit display for ease of use, aesthetics, and on-screen applications
  • Paper label for bottom four line buttons
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP)
  • A standard 90-day software warranty and 12-month hardware warranty



Cisco SPA IP Phone Series:


What’s in the Box
SPA 504G IP phone, handset, and stand; Handset cord; RJ45 Ethernet cable; Quick Installation Guide

Product Description

The Cisco SPA 504G is a full-featured 4-line small business phone that provide a rich user experience with Cisco HD Voice to for unsurpassed voice clarity, a monochrome backlit display for ease of use and aesthetics , XML that deliver enhance productivity, security, and customer service applications, encryption for enhanced security, enhanced full duplex speaker phone for clear conversations across the desk, and intuitive end user menu options, for use with SBCS and Cisco SPA 9000, as well as being interoperable with major 3rd party SIP application servers for use in Open Source or Hosted IP Telephony Solutions.


Customer Reviews

Most Helpful Customer Reviews
8 of 9 people found the following review helpful
Amazon Verified Purchase
I bought 10 of these phones for a small business and within 2 weeks the backlights on the displays went dark on all the phones. I replaced two of these phone under warranty and the backlights on the replacements also failed. (Note that you need to pay for the return shipping, and Cisco charges big $ if you want them to send you a replacement first before you return your broken phone.) This is a problem Cisco obviously knows about but does not know how to fix. (And no, I did not have the backlight setting to be on all the time.)
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The manufacturer commented on the review below
6 of 7 people found the following review helpful
Great IP Phone November 7, 2010
By Pete
Amazon Verified Purchase
Purchased 13 of these for the office... Great phone - pair it up with Jive Communications for your provider and you have a great combo. Cisco quality and support.
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The manufacturer commented on this review (What's this?)
"Cisco Small Business Team" saysJune 14, 2011
Hi Pete,

Thank you for the positive comments! We appreciate the feedback, and are glad to hear you are satisfied with the SPA504G! If you have questions or need further support, feel free to visit the Small Business Support Community (http://www.cisco.com/go/smallbizsupport) and follow us on Twitter (@CiscoSBsupport).

Thank You,

Diana
Cisco Small Business Team
3 of 3 people found the following review helpful
Great work phone September 16, 2011
Amazon Verified Purchase
The form factor of these phones are both visually appealing and physically comfortable to work with on a daily basis. We are using them for a Ring Central account and the setup was a breeze - even for the non-technical people. I would make one technical recommendation to purchasers: these do not come with a power supply. If you are a medium sized or larger office (not just 1 or 2 people), then I would recommend purchasing a POE switch to power the phones instead of the $15 power brick. You can then setup a backup battery for both your POE switch and office internet router/modem. This way you can centrally power everything in case of a power outage.
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Most Recent Customer Reviews
Excellent Quality Phone!
Installed in February 2012 with a PBX in a Flash, open source, phone system. Worked without a problem! The system works beautifully with great sound quality. Read more
Published 2 days ago by JR
With 3cx
I have six phones in my house working with 3CX.
Easy setup, and a lot of features.
The only problem is for use the BLF with 3CX, you will need the Attendant Console that... Read more
Published 1 month ago by Joseph
Solid phone that works well.
This is a really solid phone from a functionality point of view.

Works great with VoIP providers (voiSip, etc), especially when using IP PBX systems (Asterisk,... Read more
Published 3 months ago by E. Thomas
Very good office VOIP phones.
We are VOIP provider company and we use these phones all the time. They work great except on one occasion. If you or your clients has DSL with AT&T these phones WILL NOT work. Read more
Published 3 months ago by Dushmanius
Power supply sold seperately. Really??
No power supply included with phone. This means I now have to wait another couple days just to see if this works. Ridiculous.
Published 4 months ago by APT
Cisco SPA 504G 4-Line IP Phone
This is a 3 line Cisco phone which works VIA the internet and is a VOIP phone.I recommend Ring Central for the VOIP service.
Published 5 months ago by charlie cauble
Great phone - works with Asterisk and Broadvoice
Have this configured for both Broadvoice and Asterisk - works great.

Only very minor beef is that the headset port seems sensitive to ground loop hum. Read more
Published 8 months ago by TT
Great Phones, Easy to use
We upgraded our old analog phone system to a VOIP PBX system, and we are recommended these phones by our servces provider and wow we are happy we went with this phones. Read more
Published 11 months ago by Small Biz - Kissimmee, FL
For the price, it's hard to beat these phones.
We've used 100+ of the SPA-942 and about 20+ of SPA 504G and have been impressed as usual. The speaker phone isn't the best, so we use a Polycom for executive offices or other... Read more
Published 11 months ago by Renvorak
Worked great - Best phone I ever purchased
It exceeded my expectations. I highly recommend this product. I purchased this item along with the separately purchased power supply. Read more
Published 12 months ago by Gerald Grogan
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