Cisco SPA3102 Voice Gateway with Router

by Cisco

Product Details

• Product Dimensions: 4 x 4 x 1.1 inches ; 5.1 ounces
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000FKP55U
• Item model number: SPA3102-NA
• Average Customer Review: 4.0 out of 5 stars  See all reviews (41 customer reviews)
• Amazon Best Sellers Rank: #7,724 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: September 9, 2007

Product Description

Cisco SPA3102 Voice Gateway with Router SPA3102-NA 965

Customer Reviews

Most Helpful Customer Reviews

The manufacturer commented on the review belowSee comments

31 of 32 people found the following review helpful:

5.0 out of 5 stars Very flexible FXS/FXO, November 24, 2009

By 

Lee "Lee" (Bellingham, WA USA) - See all my reviews

Amazon Verified Purchase

This review is from: Cisco SPA3102 Voice Gateway with Router (Personal Computers)

The SPA3102 gives you both an FXS port (for a phone) and an FXO port (for a phone line), it's two devices in one box. Each device can operate independently or can be made to interact with the other. It's great for a start-up VoIP system where you want to have one phone and access to one phone line from the PSTN. Be aware that this is NOT a device that is made for plug and play. You have to know what you are doing. It is an extremely flexible device with MANY options. Which means it can be overwhelming to a beginner. A lot of the options can be left at default but you still need a basic (at least) understanding of networking, SIP and VoIP to get this working with a provider or VoIP PBX. If you know what you are doing, this unit can be up and running in 10 minutes, otherwise you'd better have a lot of patience.

This unit is the successor to the SPA3000, first released by Sipura, which was bought by Linksys, then Cisco. they added a few more features upgraded firmware AND a router. Most people will already have a router on their system and will probably just disable this feature and use the second Ethernet jack in bridge mode allowing a second device to be plugged in, saving a port on your router or switch.
All in all a great unit, but not made for the inexperienced, do some research if you aren't quite sure if this is for you, there is a lot of info on line

 

The manufacturer commented on this review(What's this?)

Posted on Jun 14, 2011 10:20:36 AM PDT

"Cisco Small Business Team" says:

(MANUFACTURER)

Lee-

Thank you for the positive comments! We appreciate your feedback. The SPA3102 does have a lot of flexible options, and we are glad to hear you had relative ease setting it up. If you have questions, feel free to visit the Small Business Support Community (http://www.cisco.com/go/smallbizsupport) and follow us on Twitter (@CiscoSBsupport).

Thank You,

Diana
Cisco Small Business Team

Permalink

 

 

20 of 22 people found the following review helpful:

5.0 out of 5 stars Excellent device and highly configurable, September 18, 2008

By 

John Mikesell "Billions" (Bethesda, MD USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

I just got the SPA3102 Gateway a couple of days ago. This device has a lot of options that allow you to fine-tune its performance, for example to operate behind a firewall and router, or to fine-tune to the available bandwidth on your Internet connection.

For some reason I didn't have the administration guide after I copied files from the "setup" disk. This did turn out to be an problem, because I was unable to connect using the default IP address described in the quick install guide. To begin with, it turned out that a D-Link router on my network had the same IP address for configuration. But I was still unable to connect after I removed all other devices on my network. Finally I downloaded the administration guide from the Linksys download page for the SPA3102 device, and its "Basic Administration and Configuration" instructions described how to get the IP address using a telephone attached to the device (****110#). The second page of the quick install guide, it turns out, has a table of the interactive dial commands that may prove useful if you're having trouble initially connecting through the Web browser. For instance, you can enable the Web utility. For good measure I did that (****7932#1#1). After I got the correct IP address I had no difficulty updating the firmware and using the Web configuration utility.

Another reviewer claimed that the firmware may only be updated with at least Windows Vista. I downloaded the firmware update and followed installation instructions to install the firmware using Windows XP. No problem.

The same reviewer also described lack of support from Linksys. Contrary--Linksys has a community forum in their product support area. That's where I found instructions to enable the Web utility (although for the particular question--which was exactly my problem--the respondent should've also described how to get the IP address). You can download the administration guide from the download area if you do not find it on the quick install disk.

The configuration details for IP telephony require a hobby-level skill and interest. I do not expect Linksys or any other device at this price to support unique configuration issues for every service provider. Your VOIP telephony provider should be able provide configuration support for hooking up to their service. (Mine, future-nine, has configuration sheets for different devices and they'll review screen-shots or property sheets of the administrative settings if you're having problems.) This is a configurable device aimed at the bring-your-own-device crowd. If you want a configurable device and/or have good configuration support from your telephony provider, then the Linksys Gateway adapters rate five stars for their combination of features at this price range (cheap). If you do not want to do VOIP configuration or it seems like a bear, ask if your VOIP telephony service provides preconfigured adapters for their service.

PS--I've been using two of these devices for a couple of years now with no problems--configured and forgot. One I configured here and sent overseas for zero-cost local dialing to an in-law's house in Central America. The device in my house is hooked to the house phone circuit (which I first disconnected from the Telco line--may have current even without service); it rings four house phones with no problem at all. My brother send one to in-laws in Nepal--they find dialing cheaper to India using his VOIP provider than service provided by the local telco.

20 of 22 people found the following review helpful:

5.0 out of 5 stars SPA3102 is extraordinary, May 10, 2006

By 

Partha Kempanna - See all my reviews
(REAL NAME)   

SPA3102 is upgraded version of SPA3000 from Sipura. This device has all the cool features of SPA3000, and in addition it has a built-in router, which avoids SPA3102 not being behind any router. Secondly, it has larger memory(ROM), and enables two G.729 calls simultaneously.

All in all is truely a masterpiece.