Cisco SPA942 4-Line IP Phone with 2-Port Switch

by Cisco

Product Details

• Product Dimensions: 12 x 4 x 12 inches ; 1 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000F37TWE
• Item model number: SPA942-NA
• Average Customer Review: 3.8 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank:
  • #49 in Electronics > Office Electronics > Telephones & Accessories > VoIP > Phones
• Date first available at Amazon.com: January 27, 2007

Product Description

From the Manufacturer

A More Flexible VoIP System. Four active lines and dual switched Ethernet ports offer incredible flexibility to the home or small-business Internet telephony user. Formerly part of the Linksys Voice System (LVS), now part of Cisco Small Business IP Phone Series, the SPA942 IP Phone can be configured to carry a unique phone number or extension for each of its lines, or can be configured to use a shared number over multiple phones. Based on the SIP standard, the SPA942 is able to easily integrate new features and services offered by providers. A high-resolution display makes for easy menu- and web-based configuration.

Overview

Building an Internet-ready phone system is now easier than ever. Cisco Small Business IP Phones are designed to meet your needs today and scale with your business as it grows in the future.

Cisco Small Business IP Phones support:

• Flexibility: Assign a unique number or extension to each of a phone's lines, or divide a shared line between multiple phones.
• Scalability: Get the phone that's right for your business, with models ranging from one to six lines.
• Adaptability: Cisco Small Business IP Phones are specifically designed to incorporate the new features and functionalities that are continually introduced by service providers.
• Connectivity: You can use Cisco Small Business IP Phones to connect directly to an Internet telephone service provider, an IP PBX system, or a large-scale IP Centrex deployment.
• Simplicity: Power over Ethernet functionality (PoE) means you won't need an additional power source to supplement the Ethernet cable for many of these phones.

Product Features

• Dual-switched Ethernet ports
• High-resolution display
• Power over Ethernet (PoE)
• Connects directly to an Internet telephone service provider or to an IP PBX
• Number of Lines: 4
• The functionality businesses demand for their phone systems: caller ID, speakerphone, call hold, transfer, conferencing, and more
• The adaptability to connect directly to an Internet telephone service provider, an IP PBX, or even a large-scale Centrex deployment
• Detailed performance measurement and troubleshooting, allowing for optimal deployment and easy fixes
• Power over Ethernet (PoE) capabilities, which minimize wiring by eliminating the need for an additional power supply
• Reliable, high-quality performance in a variety of price ranges

Product Description

Cisco SPA942 4-line IP Phone with 2-port Switch SPA942-NA 336

Customer Reviews

Most Helpful Customer Reviews

15 of 16 people found the following review helpful:

4.0 out of 5 stars Excellent value, supported by VOIP providers, September 18, 2008

By 

M. Radwin - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Cisco SPA942 4-Line IP Phone with 2-Port Switch (Personal Computers)

We purchased a half-dozen of these for my startup because they're supported by Vocalocity (our VOIP provider), had the features we want, and the price was right. It's a solid, few-frills, get-the-job-done VOIP phone. Excellent sound quality, and it's attractive on the desk, too.

My only complaint is that the phone uses icons (a picture of a hand for "hold", a piece of paper with a folded corner for "setup") instead of words. At first blush, it's not always intuitive what those icons mean. I understand why Cisco did this (reduced localization costs for a product that can sell in the global market). I almost never read the documentation that comes with electronics, so the first time I needed to place a call on hold, I spent 60 seconds staring at it looking for the "hold" button, dumbfounded that it didn't have one.

4 of 4 people found the following review helpful:

4.0 out of 5 stars Great Phone, for the price, June 2, 2010

By 

Vector Thorn "LinuxIntro_com - eInformationOr... (45241, USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Cisco SPA942 4-Line IP Phone with 2-Port Switch (Personal Computers)

This phone had everything i was looking for:
* backlit display (so you can read it when it's dark or dim in the room)
* 4 lines with independant number assignment
* choice of a single ringtone for a single line (home/personal)
* supports sip/sip2 (works with asterisk)

I actually searched for 2 or 3 months for the right phone, but no one mentioned anything about the details that were critical to me (such as backlit display), and i actually BOUGHT the wrong type of sip phone 3 times before finding this one, which had what i needed. This phone is great for the budget-oriented small office.

Now, the bad things (or 'not so good' things):
* Power supply sold separately (see the area that say 'customers who bought this also bought...' to find the power supply for this phone)
* The speaker phone is too damned quiet!
* I had to buy another (MUCH longer) handset cord so that i could lean back in my chair while on the phone
* The number 8 button gets stuck on the phone for my desk, but it is fine on the other phone for the other desk
* DOES NOT COME WITH A SETUP MANUAL!!! It comes with a short "features" guide (2 pages), but NOTHING about how to set it up with your server. To do so, click the "settings" button, then choose "network", then scroll down to the ip address. Type that ip addrss into your browser to get to the embedded web server front end to setup the phone. The user name is "user" (it took me an HOUR to guess it; for routers, etc, it's usually 'admin', or something like that), and the password is the password that you assigned to the phone (if any).

Despite its shortcomings, it's still a great phone. I hate the speakerphone, though....

1 of 1 people found the following review helpful:

5.0 out of 5 stars Outstanding phone, September 20, 2009

By 

Fokionas Bisbikis (Princeton, NJ) - See all my reviews

This review is from: Cisco SPA942 4-Line IP Phone with 2-Port Switch (Personal Computers)

Excellent phone, great sound quality, the best IP Phone on the market. Have had it for two years without any problems whatsoever. The phone is well built to withstand daily use and is very customizable to match any needs. Cisco provides regular firmware updates which is an added plus.

My only complaint is that the phone does not log incoming calls when in the do-not-disturb mode, unlike the grandstream phones that do so.