Most helpful positive review
16 of 17 people found the following review helpful
Excellent value, supported by VOIP providers
on September 18, 2008
We purchased a half-dozen of these for my startup because they're supported by Vocalocity (our VOIP provider), had the features we want, and the price was right. It's a solid, few-frills, get-the-job-done VOIP phone. Excellent sound quality, and it's attractive on the desk, too.
My only complaint is that the phone uses icons (a picture of a hand for "hold", a piece of paper with a folded corner for "setup") instead of words. At first blush, it's not always intuitive what those icons mean. I understand why Cisco did this (reduced localization costs for a product that can sell in the global market). I almost never read the documentation that comes with electronics, so the first time I needed to place a call on hold, I spent 60 seconds staring at it looking for the "hold" button, dumbfounded that it didn't have one.