Most helpful critical review
5 of 6 people found the following review helpful
Nice WiFi Router, Lousy Branch Office VPN Support
on September 19, 2014
This router seems to be OK when it comes to the firewall and wireless access stuff.
But that is not what I got it for. I needed a Branch Office VPN site-to-site solution.
The specifications claim it can do this. However, it only has partial support for this. For some strange reason, the developers decided that users don't need to be able to configure the IKE Identifiers manually. It attempts some mysterious magical divination of the Identifier data from IPSec configuration and even the WAN configuration. However, in my situation, it failed miserably.
I have a branch office behind a cable modem and DHCP/NAT. Supposedly, you can use the router's built-in Dynamic DNS to make things work... well that would be great if this thing didn't want to use the private IP assigned to the WAN by the DHCP/NAT of the cable modem. Life would be so much simpler if this UI would just let me put in the data I know I need like the RV120W, RV180W, and RV220W do (I looked at Cisco's manuals for them and found the required options right there in the screen shots).
For some unknown reason, no one at Cisco Small Business Support seems to understand that I just need to be able to set these industry standard options in the UI. Heck, I would even edit the configuration file manually, but they decided to use a checksum to make sure you don't dare modify something that might make this actually work!
I tried reaching out to Support on this issue, but after 3 days of being told that they can make it work internally and that I can just let the router figure things out on its own, I'm writing this review. A simple firmware update is all this thing needs from what I can tell.
I may have to return it and shell out the extra money for the older RV120W that actually lets you set these parameters.
So, as of firmware 18.104.22.168... if you need to be able to setup a site to site VPN between this thing and a proper security device... be aware that you have to use IPs for identifiers (and you can't trust the dynamic dns setting behind DHCP/NAT).