Top critical review
2 people found this helpful
Eating time and not nice warranty term
on May 19, 2014
I bought this watch on Feb. 21, 2011 and received in a couple of days. It is in warranty(five years warranty).
It was pretty good after I received it. However, three years past, I occasionally realized my watch ate time. I talked to customer service, and was informed to fully charge it over 11 hours. I did it. Same problem. I was informed to recharge it and try it again. Tried again, same problem. Finally the customer service told me to mail it on my responsibility. The postage will not be covered and reimbursed. My watch is still in warranty. Why should I pay for the shipping fee? If I broke it or abused it, I fully understand it, but it is not. This warranty term is not very nice.