Most Helpful Customer Reviews
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69 of 70 people found the following review helpful:
4.0 out of 5 stars
For best results, use with Vit. C serums, December 26, 2007
Because i work in the beauty industry here in New York, i see all the behind-the-scenes secrets: Incestuous suppliers, do-nothing formulas, and idiotic marketing hype. Therefore, I normally don't push products, being so jaded.
BUT... I've actually fallen in love with the Clarisonic, a rotating brush head cleanser that's powered by ultrasonic waves, by the same maker as SonicCare toothbrushes. you may have heard of it, and piqued by the testimonials. And I attest to its power. Why?
My uncle is a plastic surgeon with a skincare clinic and has been promoting ultrasonic plated devices for *years* to help products penetrate the skin better. (Imagine a Clarisonic with a flat metal head, no bristles --I've used this type of device to massage serums into my skin.) I am witness to the results from my own family members and his patients --seeing a huge difference in glow, firmness, texture, and brightness to their skin due to improved Vit. C serum absorption. Think of it this way--most cremes and potions sit on top of the skin, rarely penetrating through the top layers of dead skin cells to actually work. The ultrasonic waves help push the product into the skin more than using fingers.
The Clarisonic takes this concept one up, starting with the cleansing step:
Rotating bristles with ultrasonic power to remove the dead skin cells in the first place.
The result is more thorough deep cleansing than washing by hand. Dirt and debris get whisked away, pores are massaged and stimulated (you will notice that blackheads are easier to remove or are slightly reduced), and overall skin health is brighter and improved! and the best part is that serums/cremes/moisturizers SINK in immediately after cleansing --- skin soaks it right up b/c it's prepped, no dead cell blockage, and
it's ready to receive your choice of anti-aging solutions.
Therefore, I would not recommend using any old moisturizer. After all, the Clarisonic study was conducted using Vitamin C penetration levels and showed some 40-60% increase in absorption, so why use a run-of-the-mill moisturizer afterwards? This is where your actives come into play: Antioxidants, Retinol, Peptides, etc. My uncle also uses the Vitamin C serums on his patients b/c it is one of the few things that is proven to work in clinical trials as an anti-aging superpower. You must be sure to get the stabilized kind, such as Phytoceuticals C+E serum, (i think it's 10-15% vitamin C) created by the doctor who first stabilized Vitamin C and then patented it. He originally founded Skinceuticals, then defected to form Phytoceuticals.
After using the Clarisonic with my C serum for one month, my skin is so smooth and glowing with a brightness i had not seen before. I went back home for the holidays and everyone was commenting on my skin. Again, this is due to improved product penetration.
I tried the Clarisonic on my body, and afterwards my skin was so smooth and my typically greasy
body butter absorbed right away instead of sitting on top of my skin. But i don't have the patience to sonic-fy my body every day (way too time-consuming).
Buying or using the Clarisonic brand cleanser is not necessary - it's a non-lathering milky cleanser similar to Cetaphil. I still recommend using a makeup remover *before* cleansing.
I've also heard that it clears up Keratosis Pilaris (chicken skin bumps, usually on back of arms), only if you are diligent about it. I can see why this would potentially work.
Using the Clarisonic takes patience every day to go thru the routine and massage and circle your skin in small motions. Many times, after the "honeymoon" factor, we tend to get tired and just want to take shortcuts.
However, the Clarisonic does not cure acne--the cystic kind, superficial kind, hormonal kind, or any kind. Believe me, if it did, i'd give it 5 stars.
Hey, this machine ain't the holy grail--but it's pretty close.
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33 of 35 people found the following review helpful:
5.0 out of 5 stars
THE CLARISONIC BRUSH CHANGED MY LIFE, December 1, 2006
I've had my brush for many months and it's never had a single problem which, of course, doesn't mean they are all perfect. I've had yucky skin for decades and have purchased every automatic skin product I've come across -- the one where you stick your head in a bowl of bubbling water (I nearly drowned), the little face steamer that didn't have a temperature control and produced live steam to the scalding point and then eventually started sparking and self-destructed, the battery-operated brushes with different "heads" that did nothing, etc. Once I discovered the Murad product line, I enjoyed a vast improvement but it was THE BRUSH in conjunction with the Murad products and the dozens of skin scrubs, toners, cleansers that cleared my complexion practically overnight. I could actually see a difference after using it only once! Plus it's fun to use. I swear by this product and have just purchased 3 more as Christmas gifts. Even if you have a good complexion, this is the tool for you!
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63 of 72 people found the following review helpful:
1.0 out of 5 stars
GOOD BRUSH, WORST CUSTOMER SERVICE WHEN ITEMS BREAKS DOWN, March 8, 2007
PRODUCT IN GENERAL WORKS AS DESCRIBED AND BENEFITS ARE VISIBLE WHEN USED AS DIRECTED. Unfortunately, product failed after 8 months of daily use. The email address and toll free number for customer service for CLARISONIC is completely useless and dead. After my brush became defective, I contacted Clarisonic Customer Service for repair/exchange. Sent five emails over a a two month period, left message on answer machine at Clarisonic customer service and absolutely no answer. The warranty of one year is completely useless at this point. A wise consumer and purchaser should be given a reliable customer service when purchasing this product at this price. USE THE PRODUCT WHILE IT WORKS. When it stops, THROW IT AWAY because you WILL NOT get a response from Clarisonic directly.
UPDATE ON JULY 16, 2007: CLARISONIC CALLED ME DIRECTLY AND FACILITATED A FULL REPLACEMENT OF THE THE DEFECTIVE UNIT EXPEDITIOUSLY AND VERY COURTEOUSLY SHIPPED A NEW UNIT WITHOUT DELAY. DEFINITELY WAS IMPRESSED WITH THE CUSTOMER SERVICE TOWARDS THE END!
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