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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser Paperback – March 12, 2002
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Copyright 2000 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
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Top Customer Reviews
Anyone who feels that way should definitely read this book. Primarily drawn from the experiences of the authors and of top advisors they interviewed, the answers ring true for me. Having been a management consultant for 30 of the past 33 years, all of my long-term relationships had the qualities described here.
The book outlines the characteristics that clients are typically looking for. These include:
Balancing detachment and dedication to the client's cause to act in selfless ways (you are especially warned against the 45 minute hard sell for the next assignment at the end of the current one.Read more ›
Most Recent Customer Reviews
So often in business, we focus on the tangible results of profits margins, quarterly growth trends and market share, all connecting back to the dollars and cents that make our... Read morePublished 5 months ago by Mike Lyons
Great methodology! Should work perfectly for french market.Published 12 months ago by olivier jacob
I reread this book every year since I manage to learn something new from it each time. Not only will this book make you a better consultant, it will just make you wiser, period. Read morePublished on May 6, 2013 by Amazon Customer
I heard a lot of hype around this book, but it's hard for me to say anything positive when I am not sucked into it at the beginnning. It's very dry, at least at the beginning. Read morePublished on December 15, 2012 by Giovanna Mealer
This book is well written but lacks serious content.
I feel that it could be summarized into a much shorter book. Read more
Most professionals are on a journey, starting as an expert for hire who offers information and expertise to clients on a transactional basis, and ending as a trusted adviser who... Read morePublished on March 15, 2012 by John Gibbs
Who has time to read every business book we hear about? I had read what I thought was a thorough (20 page) review of this book and it reasonated with me big time. Read morePublished on July 5, 2011 by Susan R. Medwied
Excellent book from one Author about another. I use it a great deal of this information in the Classroom as well.