Climbing the Ladder of Business Intelligence: Happy About Creating Excellence through Enabled Intuition (Paperback)

by James E. Cates (Author), Sam S. Gill (Author), Natalie Zeituny (Author) "What is it about some companies? Year in, year out, their performance just seems to get better and better..." (more)
Key Phrases: enabled intuition, organizational nervous system, customer experience process, Natural Bounty, Ladder of Business Intelligence, Tom's Takeaways (more...)

Editorial Reviews

Product Description
The goal of Climbing the Ladder of Business Intelligence is to introduce an intelligence framework that builds a foundation for success. The Ladder is really a Ladder of Business Intelligence (LOBI) that aims to create intelligent organizations in which technology systems are designed to support success.

Problems:

• Good decision making is rare in the business world
• In 2005, an estimated $150 billion was spent on IT systems that were either canceled or suffered cost overruns
• There is a great waste of human and artificial intelligence in the majority of companies
• All this means that most businesses are not operating anywhere near their capacity

However:
There are successful companies that do operate intelligently - that make good decisions, don't waste resources and make smart use of IT.

Solution:
Our goal in this book is to introduce a framework that builds a foundation for success. We will demonstrate how to use this framework to enable skillful use of technology and better use of human intelligence. Each step up the Ladder creates a more intelligent organization, one that is able to operate smarter and faster.

From the Back Cover
"In every corporation I have worked for, I have sought to strike an alignment between the business units and the IT organization. The Ladder allows people working in business processes to utilize technology to answer the key questions that they have to ask (people-process-technology). The Ladder framework pushes employees to focus on asking the right questions, getting the right information and making the right decisions (question-information-decision). These two powerful ideas, people-process-technology and question-information-decision, are framed in a step-by-step approach - the Circle of Success that allows any company to increase the payback out of their IT investments. The Ladder and the Circle of Success give every company the tools to attain excellence. The power of the Ladder as a framework lies in its simplicity. Striving for excellence will come naturally." Maynard Webb, CEO, LiveOps

"Many executive teams can draw a clear picture of their own organization's corporate culture, roles, and responsibilities. However, few have a sense of what it takes to communicate in a way that will allow them to effectively use their Information technology departments. This book provides a specific path and tools to integrate and use information technology in pursuing corporate goals both strategically and tactically. I strongly recommend it to those who work in business organizations and to those who simply enjoy reading a well written book." Dean Lane, Principal, Office of the CIO

"Cates, Gill and Zeituny have developed an easy conceptual tool "The Ladder" that captures the essence of modern business teachings. The authors have been able to invisibly integrate a vast amount of theoretical business concepts into an easy to learn framework for organizational success. The integrated case example throughout the book captures the interest of the reader as does a good novel. I would find this book a valuable addition to numerous business school courses such as Leadership, Organizational Design and Change, Decision Making, and Strategy. The book provides a clear process to improve the "intelligence quotient" of any organization and if followed, allow the organization to achieve a state of continuous organizational learning and improvement in a business environment of rapid change. This is a book that belongs on the active desk of a manager, not the bookshelf." John A. Dopp, Director, Graduate Business Programs, Professor of Management, College of Business, San Francisco State University

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Product Details

• Paperback: 192 pages
• Publisher: Happy About (April 17, 2007)
• Language: English
• ISBN-10: 1600050433
• ISBN-13: 978-1600050435
• Product Dimensions: 8.3 x 5.5 x 0.5 inches
• Shipping Weight: 8 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #488,436 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Smart business people will be implementing the LOBI process - read about it now!, April 28, 2007

By	V. Hayes (California) - See all my reviews (REAL NAME)

"Climbing the Ladder of Business Intelligence" takes a logical and fresh approach to the process of making business decisions. The information is presented in a clear and direct manner, making it a tool that can be implemented in all levels of a business. The case study illustrates great examples of the strategies presented in the book. Really a great process!