Most Helpful Customer Reviews
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135 of 136 people found the following review helpful:
5.0 out of 5 stars
Great Alarm Sound, great little clock, June 3, 2007
I've acquired quite a collection of alarm clocks over the years in the search for the perfect one. And while Clocky isn't perfect, it is definitely the best one I've seen so far.
1. The alarm tone is adorable and (most importantly) somewhat random. Unlike the traditional Casio or Timex alarms, which sound like fire alarms, Clocky sounds like R2D2 going crazy. I hate all alarm clock sounds with a passion, but somehow I haven't been able to fall in hate with clocky. That sound is just too darned cute (and somewhat random, which helps).
2. The actual running around functionality is a little gimmocky but effective. The thing is, clocky doesn't run until after you've snoozed once, so you have incentive to get up (this can be configured from 10 to 0 minutes, thus effectively immediately buzzing and running). But overall, it works. Clocky runs until he gets stuck on a wall or a discarded bit of clothing, and makes a bunch of noise. You've got to figure out where he went and drag him back.
While I had imagined some sort of light hop to the ground, Clocky actually lands on the ground with a resounding thud. It does have 4 batteries in it. I once accidentally put clocky on the dresser over my bed, and woke to a 3 pound alarm clock falling 4 feet onto my chest. While this little thing feels hugely sturdy for an alarm clock, I can't imagine clocky would be too happy long term if you put it up more than 3 feet off the ground and had hardwood floors. Still, It's probably more safe to throw across the room than most alarm clocks.
3. They've also fixed a lot of the little problems with most clock interfaces. For one the buttons are easy to press and interact with. Changing the time isn't a tedius experience, as the key repeat rate is much faster and more responsive than most clocks. Otherwise, it's press a button, get a response, with a clean and simple UI. The only unintuitive function was setting the snooze time (hold down the alarm time), but otherwise the UI is beautiful.
There are two problems, though they don't quite detract enough to drop the a full 5 star score.
1. The button to turn off the alarm is simple and easy enough to press that the first few weeks I found myself pressing it accidentally every now and then, thus turning off the alarm.
2. If you have a cluttered landing site, Clocky may turn himself off as he jumps. If he lands just right (or, well, somewhat right) he'll hit that aforementioned button himself, and shut down.
Overall, of the 12 alarm clocks I currently own, Clocky is the only one I still use on a daily basis. If you hate conventional alarm clocks, I recommend trying this one. So far for me it has been great.
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21 of 21 people found the following review helpful:
1.0 out of 5 stars
Nanda has awful customer support, May 14, 2008
This was a fun and useful product until it broke (runs away, but stopped making any alarm sound). I was past the return period from the store where I bought it so I contacted Nanda for warranty service. And I contacted Nanda again. And I contacted Nanda again. I emailed them. I called them on the phone. I even wrote a letter (a real honest to goodness letter - you know, with a stamp). Every time I spoke to someone, they said they would have to get back in touch with me, but they never did. Always apologetic, but never solving the problem. It's too bad. They obviously are a small company and I was rooting for them. They don't seem to be run very well. Nanda, if you're listening, it's and I would still like a working Clocky. Nanda's customer support is awful. It's hard to recommend Clocky for this reason.
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17 of 17 people found the following review helpful:
1.0 out of 5 stars
Awful customer support from Nanda, May 14, 2008
This was a fun and useful product until it broke (runs away, but stopped making any alarm sound). I was past the return period from the store where I bought it so I contacted Nanda for warranty service. And I contacted Nanda again. And I contacted Nanda again. I emailed them. I called them on the phone. I even wrote a letter (a real honest to goodness letter - you know, with a stamp). Every time I spoke to someone, they said they would have to get back in touch with me, but they never did. Always apologetic, but never solving the problem. It's too bad. They obviously are a small company and I was rooting for them. They don't seem to be run very well. Nanda, if you're listening, it's and I would still like a working Clocky. Nanda's customer support is awful. It's hard to recommend Clocky for this reason.
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