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WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage

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List Price: $149.99
Price: $139.99 & FREE Shipping. Details
You Save: $10.00 (7%)
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2 TB
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18 offers from $78.99
  • Back up files from all your computers
  • Upload, access and save photos and videos from your mobile devices
  • Stream to your DLNA/UPnP-certified connected TVs, media players and gaming consoles
  • Free up space on your mobile device
  • Reliable and secure with industry leading warranty and password protection
  • High-performance media streaming
  • Blazing-fast file transfers
  • Expandable storage
25 new from $99.99 7 used from $78.59
Warranty Information: This product comes with a 2 Year warranty

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$139.99 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage + Google Chromecast HDMI Streaming Media Player
Price for both: $168.73

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Capacity: 2 TB
  • Save Big On Open-Box & Used Products: Buy "WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage” from Amazon Open-Box & Used and save 20% off the $149.99 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all offers from Amazon Open-Box & Used.
  • Unlimited Cloud Storage: Never run out of space for all your photos, videos, and files with unlimited storage plans from Amazon Cloud Drive. Try either plan for 3-months free. Learn more

Compare to Similar Items

This item: WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
Customer Rating (2031) (133) (315) (86)
Price $ 139.99 $ 62.99 $ 164.99 $ 114.00
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com Warehouse Deals 4 Less Warehouse Deals 4 Less Amazon.com
Hardware Interface ethernet ethernet ethernet ethernet
Hard Disk Size 2 TB 0 TB 0 TB 2 TB
Dimensions 6.7 inches x 5.5 inches x 1.9 inches 5.85 inches x 7.94 inches x 3.91 inches 6.75 inches x 6.1 inches x 3.9 inches 8.67 inches x 9.45 inches x 3.31 inches
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Product Description

Capacity: 2 TB

My Cloud Personal Cloud Storage – Finally, a cloud of your own.

With My Cloud, WD's personal cloud storage, you can save everything in one place and access it from anywhere with blazing-fast performance. Get abundant storage without paying monthly fees. And with direct file uploads from your mobile devices, all your important data is safely stored at home on your personal cloud.

A cloud of your own.
Keep your content safe at home. Get abundant storage and blazing-fast performance without paying monthly fees.

WD MyCloud

Shared storage & backup.
Store, organize and back up your photos, videos, music and important documents all in one place.

WD MyCloud

Anywhere access.
Use WD's free apps to upload, access and share from anywhere with your PC, Mac, tablet or smartphone.

WD MyCloud
My Book

Your own personal cloud - Keep all your photos, videos, music and files in one safe place at home or your office. No monthly fees. No limits.

Centralize your family's media collection - Store and organize all your family's photos, videos, music and important documents in one secure place on your home network.

Access from anywhere - Enjoy your digital life from anywhere on your PC, Mac, tablet or smartphone. With WD's free apps, your personal cloud is always with you.

Automatic file backup for all your computers - Easily back up the files from all the PC and Mac computers in your home. Get peace of mind knowing that all your files are securely and automatically backed up on your network.

Flexible backup options - Back up, your way. PC users, WD SmartWare Pro offers options for how, when and where you back up your files. Mac users, utilize all the features of Apple Time Machine backup software to protect your data.

Expand your tablet and smartphone storage - Upload photos and videos directly to your personal cloud from anywhere and free up space on your mobile devices.

Connect to Dropbox and more - Easily transfer files between your personal cloud, Dropbox and other public cloud accounts using WD's free My Cloud mobile app.

Increase your personal cloud capacity - Simply attach a compatible USB 3.0 hard drive directly to the USB expansion port on the My Cloud drive and instantly expand your storage capacity.

Transfer and access faster - Gigabit Ethernet and a Dual-Core processor deliver blazing-fast file transfers and seamless remote access.

Unleash your media - Seamlessly stream your videos, photos and music to your connected TVs, media players, gaming consoles and other DLNA-certified devices. With My Cloud's iTunes server, you can easily stream your music collection to any PC or Mac computer with iTunes.

Password protection for privacy - Your data is always safe and completely under your control. Protect your personal cloud from unauthorized access with password protection available for every user.

Set up in minutes - Get up and running in minutes with WD's rich web-based user interface for seamless web-guided setup. WD's software will auto-detect your drive to make it easy. Need extra help? Visit wd.com/setup/wdmycloud or call WD's easy setup hotline to have our expert customer support team walk you through the installation of My Cloud and WD's free apps for your computers and mobile devices.

Add an extra layer of protection for your files - You can automatically make a second copy, or safepoint, of your My Cloud on your home network. With double-safe protection for all your media, you get the ultimate peace of mind.

Direct photo uploads from your camera with USB 3.0 - Simply connect your camera using the USB 3.0 port to quickly add all of your photos to your personal cloud.

My Cloud personal cloud storage products work concurrently with multiple operating systems including Mac OS, Windows 8, iOS and Android with mobile apps.

Ideal for

  • Centralizing and organizing your family's media in one secure location
  • Backing up files automatically from all the PC and Mac computers on your network
  • Accessing and saving photos and videos securely from any computer, tablet and smartphone
  • Uploading photos and videos directly to your personal cloud from your mobile devices
  • Streaming media to your connected TVs, media players and gaming consoles
  • Connecting to your Dropbox and other cloud accounts

What's in the box
Personal cloud storage, Ethernet cable, AC adapter, Quick Install Guide.

Windows 8.1 or earlier, Windows 7 or Windows Vista operating systems
Mac OS X Mavericks, Mountain Lion, Lion or Snow Leopard operating systems
DLNA/UPnP devices for streaming
Internet connection for remote access

Supported Browsers
Internet Explorer 8.0 or higher
Safari 6 or higher
Firefox 21 or higher
Google Chrome 27 and later on supported Windows and Mac OS platforms

Note: Compatibility may vary depending on user's hardware configuration and operating system.

Features at a glance

  • Dual-Core processor
  • Gigabit Ethernet
  • USB 3.0 expansion port
  • PC/Mac compatible
  • DLNA 1.5 & UPnP certified
  • Free desktop and mobile apps
  • iTunes support
  • Auto network discovery

My Book

Personal Cloud Storage
Comparison Chart
My Cloud My Cloud Mirror
Perfect for Keeping all your data in one safe place at home and accessing it anywhere. Getting twice the data protection for all your content, plus anywhere access.
Available colors White White
Connection Gigabit Ethernet Gigabit Ethernet
Capacity range 2 TB - 6 TB 4 TB - 8 TB
Centralize all your photos, music and videos in one safe place
Secure remote access to your content from anywhere
WD's My Cloud app to access and share from mobile devices
Mac and PC ready (no formatting required)
WD SmartWare Pro for auto and cloud backup
Compatible with Apple Time Machine
USB 3.0 expansion port 1x 2x
Dual-drives with Mirror Mode (RAID 1) for twice the data protection
RAID 0/1, spanning and JBOD
Integrated FTP server and P2P download options

Product Details

Capacity: 2 TB
User Manual [4.05mb PDF]
  • Product Dimensions: 5.5 x 1.9 x 6.7 inches ; 2.1 pounds
  • Shipping Weight: 3 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item can be shipped to select countries outside of the U.S. Learn More
  • Item model number: WDBCTL0020HWT-NESN
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (2,031 customer reviews)
  • Amazon Best Sellers Rank:
  • Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
  • Date first available at Amazon.com: October 2, 2013

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

2,317 of 2,345 people found the following review helpful By ecburr on January 27, 2014
Size: 2 TB Verified Purchase
I have to admit I had some serious reservations purchasing this NAS based upon the sheer number of bad reviews. I read through them and there seemed to be a common thread to several of the problems.
1. Changes IP address
2. Loses connection / goes to sleep
3. To Slow
Knowing, I hoped :-), what I was getting into. I purchased the NAS. First let me say the NAS is dead quiet and this is good because it sits 2 feet away from me!

When I read the IP address was changing I figured it was a DHCP issue. It would make sense to assign a static IP to the NAS, however Western Digital chose not to do that so... During the initial setup the first screen tells you what the assigned IP is - WRITE IT DOWN - after you get through the setup and before you try and access the NAS you are going to need a few pieces of info.
1. The IP address for the NAS (for me it was (
2. Subnet info
3. Gateway info
4. DNS info (whatever your ISP DNS numbers are)

Now log into the NAS and look at the upper right of the screen, it should say "settings" with a gear symbol, click it. Now look for the tab that says "Network" and click on it. Change from DHCP to STATIC and fill in the blanks with the info you collected earlier and you're done, now the NAS won't lose its IP address.

(IMPORTANT) ****The new NAS IP**** be sure to choose an IP address that is above or below your pool of DHCP IP addresses to avoid conflicts****

Loses connection is what I think might be the NAS going into sleep mode...Sleep mode seemed counterintuitive to me for a NAS.
Read more ›
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1,586 of 1,647 people found the following review helpful By Lon J. Seidman TOP 100 REVIEWERVINE VOICE on October 23, 2013
Size: 2 TB Vine Customer Review of Free Product ( What's this? )
Length: 9:55 Mins
UPDATE with benchmarks is at the bottom of the review:

Western Digital has put together a very nice network attached storage (NAS) device with the My Cloud. It was very easy to set up for both local and remote access.

A few things to know up front:

1. This device cannot be plugged into a computer for use.
2. It needs a hard wired ethernet connection - it cannot connect to your network wirelessly.

The My Cloud probably has one of the best web-based configuration interfaces I've seen. In fact it's possible on most home routers to find the device just by pointing a browser at wdmycloud.local - you don't even need to dig around in your router settings to find its IP address. Once in it's very easy to configure folders and users.

Also of note is that the Macs, Windows PCs, and even smart TVs in the house could immediately find and access the drive through their native interfaces. If you don't plan on using the drive remotely there is absolutely no software installation necessary. I do not recommend installing the configuration software Western Digital will suggest you use as it will stay resident on your computer and just links to the web based control panel anyhow.

The drive offers the ability to restrict access by user, including hiding folders from those who do not have access and assigning read only access to certain users.

The drive successfully streamed content I originally recorded on my iPhone to a Samsung television. The TV is DLNA compatible and was able to find the My Cloud drive on the network automatically. It popped up in my source list when I pressed the remote control button - a nice surprise.
Read more ›
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575 of 615 people found the following review helpful By AskNick on October 12, 2013
Size: 2 TB
I purchased this drive as soon as I read about it online. After WD fumbled with the ordering I received the WD My Cloud 2TB and set it up. First off, it is not as easy as the literature conveys but there are a few things you can do that will help and a few considerations you may want to take into account before you purchase.

1) Install the the companion app WD SmartWare that come with the drive. This will allow you to map the "shares" (folders) to your computer and interact with your files like you are used to.
2) Yes, the standard program that installs requires you to "drag and drop" your files into the cloud storage however, remember that this is an extra layer of security. Again, mapping the most used folders (or "shares") will make things much easier.
3) Make sure you install this to your internet through a gigabit router (or switch). This will improve your speed and prevent bottlenecks. If you have a recent model of a wifi router it is likely that it will support fast transfers (check the owner's manual).

I have used the smartphone and tablet apps that are free and I have not had any issues. I have also used the software on a PC and a Mac without problems. The unit seems responsive and (so far) reliable. I had a 1TB My Passport lying around and I plugged it into the back of the My Cloud and it was immediately found. The manual indicates that with a powered external USB hub you can attach up to 7 USB storage devices.

Despite the few extra steps needed to install companion software, the device is enjoyable and very responsive. I like knowing where my files are and having access to them with multiple different devices.
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WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
This item: WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
Price: $139.99
Ships from and sold by Amazon.com
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