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WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage

2,159 customer reviews
| 328 answered questions

List Price: $149.99
Price: $112.99 & FREE Shipping. Details
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2 TB
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From $74.99
  • Back up files from all your computers
  • Upload, access and save photos and videos from your mobile devices
  • Stream to your DLNA/UPnP-certified connected TVs, media players and gaming consoles
  • Free up space on your mobile device
  • Reliable and secure with industry leading warranty and password protection
  • High-performance media streaming
  • Blazing-fast file transfers
  • Expandable storage
18 new from $112.99 6 used from $78.59 1 refurbished from $91.49
Warranty Information: This product comes with a 2 Year warranty

WD My Cloud Mirror
Save everything in one place with twice the protection and access it anywhere with your PC, Mac, smartphone, or tablet. With Mirror Mode, one drive is used to store your data and the other is used for a duplicate copy. Available in up to 12 TB of storage capacity. Shop now
$112.99 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage + Google Chromecast HDMI Streaming Media Player
Price for both: $142.98

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Capacity: 2 TB
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This item: WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
Customer Rating (2159) (146) (366) (97)
Price $ 112.99 $ 89.99 See price in cart $ 114.00
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com Warehouse Deals 4 Less Beach Audio Amazon.com
Hardware Interface ethernet ethernet ethernet ethernet
Hard Disk Size 2 TB 0 TB 0 TB 2 TB
Dimensions 6.7 inches x 5.5 inches x 1.9 inches 5.85 inches x 7.94 inches x 3.91 inches 6.75 inches x 6.1 inches x 3.9 inches 8.67 inches x 9.45 inches x 3.31 inches
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Product Description

Capacity: 2 TB

Western Digital My Cloud 2TB personal cloud storage (NAS) WDBCTL0020HWT-NESN Network Attached Storage

Product Details

Capacity: 2 TB
User Manual [4.05mb PDF]
  • Product Dimensions: 5.5 x 1.9 x 6.7 inches ; 2.1 pounds
  • Shipping Weight: 3 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item can be shipped to select countries outside of the U.S. Learn More
  • Item model number: WDBCTL0020HWT-NESN
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2,159 customer reviews)
  • Amazon Best Sellers Rank:
  • Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
  • Date first available at Amazon.com: October 2, 2013

From the Manufacturer

PC and Mac Compatible

Easily back up your files from all the PC and Mac computers in your home.

My Cloud lets you access terabytes of content from your smartphone, tablet or laptop, yet keeps it right where it belongs: securely under your roof and completely under your control.

  • Centralize and organize your content in one secure location
  • Back up files automatically from all your computers
  • Upload photos and videos directly from smartphones or tablets

A cloud you control

Keep all your content secure, at home and under your control.

Anywhere access

Upload and access your photos and videos anywhere with computers, tablets and smartphones.

Massive capacity

Get terabytes of space, without a subscription and no monthly fees.

Endless streaming

Seamlessly stream your videos, photos, and music to your connected TVs, media players and other DLNA/UPnP devices.

Share instantly

Share your precious photos and videos with family and friends using the My Cloud mobile or desktop app.

Powered by My Cloud OS

My Cloud OS delivers a suite of tools and apps that empower you to easily take control of all your valuable content.

My Cloud My Cloud Mirror
Personal Cloud Storage Personal Cloud Storage
Perfect for Consumers, Creative Professionals Consumers, Creative Professionals
Capacity 2 TB - 6 TB 4 TB - 12 TB
Secure access to your content from all your devices
WD's My Cloud mobile and desktop apps
Mirror Mode (RAID 1) for two copies of all your content
PC/ Mac ready (no formatting required)
Automatic backup with WD SmartWare Pro
USB 3.0 expansion port 1x 2x

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

2,448 of 2,477 people found the following review helpful By ecburr on January 27, 2014
Size: 2 TB Verified Purchase
I have to admit I had some serious reservations purchasing this NAS based upon the sheer number of bad reviews. I read through them and there seemed to be a common thread to several of the problems.
1. Changes IP address
2. Loses connection / goes to sleep
3. To Slow
Knowing, I hoped :-), what I was getting into. I purchased the NAS. First let me say the NAS is dead quiet and this is good because it sits 2 feet away from me!

When I read the IP address was changing I figured it was a DHCP issue. It would make sense to assign a static IP to the NAS, however Western Digital chose not to do that so... During the initial setup the first screen tells you what the assigned IP is - WRITE IT DOWN - after you get through the setup and before you try and access the NAS you are going to need a few pieces of info.
1. The IP address for the NAS (for me it was (
2. Subnet info
3. Gateway info
4. DNS info (whatever your ISP DNS numbers are)

Now log into the NAS and look at the upper right of the screen, it should say "settings" with a gear symbol, click it. Now look for the tab that says "Network" and click on it. Change from DHCP to STATIC and fill in the blanks with the info you collected earlier and you're done, now the NAS won't lose its IP address.

(IMPORTANT) ****The new NAS IP**** be sure to choose an IP address that is above or below your pool of DHCP IP addresses to avoid conflicts****

Loses connection is what I think might be the NAS going into sleep mode...Sleep mode seemed counterintuitive to me for a NAS.
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1,631 of 1,693 people found the following review helpful By Lon J. Seidman TOP 100 REVIEWERVINE VOICE on October 23, 2013
Size: 2 TB Vine Customer Review of Free Product ( What's this? )
Length: 9:55 Mins
UPDATE with benchmarks is at the bottom of the review:

Western Digital has put together a very nice network attached storage (NAS) device with the My Cloud. It was very easy to set up for both local and remote access.

A few things to know up front:

1. This device cannot be plugged into a computer for use.
2. It needs a hard wired ethernet connection - it cannot connect to your network wirelessly.

The My Cloud probably has one of the best web-based configuration interfaces I've seen. In fact it's possible on most home routers to find the device just by pointing a browser at wdmycloud.local - you don't even need to dig around in your router settings to find its IP address. Once in it's very easy to configure folders and users.

Also of note is that the Macs, Windows PCs, and even smart TVs in the house could immediately find and access the drive through their native interfaces. If you don't plan on using the drive remotely there is absolutely no software installation necessary. I do not recommend installing the configuration software Western Digital will suggest you use as it will stay resident on your computer and just links to the web based control panel anyhow.

The drive offers the ability to restrict access by user, including hiding folders from those who do not have access and assigning read only access to certain users.

The drive successfully streamed content I originally recorded on my iPhone to a Samsung television. The TV is DLNA compatible and was able to find the My Cloud drive on the network automatically. It popped up in my source list when I pressed the remote control button - a nice surprise.
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592 of 634 people found the following review helpful By AskNick on October 12, 2013
Size: 2 TB
I purchased this drive as soon as I read about it online. After WD fumbled with the ordering I received the WD My Cloud 2TB and set it up. First off, it is not as easy as the literature conveys but there are a few things you can do that will help and a few considerations you may want to take into account before you purchase.

1) Install the the companion app WD SmartWare that come with the drive. This will allow you to map the "shares" (folders) to your computer and interact with your files like you are used to.
2) Yes, the standard program that installs requires you to "drag and drop" your files into the cloud storage however, remember that this is an extra layer of security. Again, mapping the most used folders (or "shares") will make things much easier.
3) Make sure you install this to your internet through a gigabit router (or switch). This will improve your speed and prevent bottlenecks. If you have a recent model of a wifi router it is likely that it will support fast transfers (check the owner's manual).

I have used the smartphone and tablet apps that are free and I have not had any issues. I have also used the software on a PC and a Mac without problems. The unit seems responsive and (so far) reliable. I had a 1TB My Passport lying around and I plugged it into the back of the My Cloud and it was immediately found. The manual indicates that with a powered external USB hub you can attach up to 7 USB storage devices.

Despite the few extra steps needed to install companion software, the device is enjoyable and very responsive. I like knowing where my files are and having access to them with multiple different devices.
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Most Recent Customer Reviews

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WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
This item: WD My Cloud WDBCTL0020HWT 2TB Personal Cloud Storage
Price: $112.99
Ships from and sold by Amazon.com
Want to discover more products? Check out these pages to see more: what is dlna media server, 2tb nas, 2tb my cloud, 1 tb wd nas hdd, network external hard drive, networked external hard drive